Anticipatory Management: Tools and Techniques for Effective Decision - - PowerPoint PPT Presentation

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Anticipatory Management: Tools and Techniques for Effective Decision - - PowerPoint PPT Presentation

Anticipatory Management: Tools and Techniques for Effective Decision Making in a Turbulent World James L. Morrison Professor Emeritus of Educational Leadership The University of North Carolina at Chapel Hill http:/ /horizon.unc.edu


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Anticipatory Management: Tools and Techniques for Effective Decision Making in a Turbulent World

James L. Morrison Professor Emeritus of Educational Leadership The University of North Carolina at Chapel Hill http:/ /horizon.unc.edu morrison@unc.edu International Conference on Management and Humanities Emirate of Dubai, United Arab Emirates

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What is anticipatory management?

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Anticipatory Management Tools

Strategic Intelligence System Vulnerability-

  • pportunity audit

Impact networks Issue briefs Prioritize issues Challenge assumptions Framing high priority issues Performance evaluation Framing issues for maintenance and policy

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Strategic Intelligence System

Scanning Monitoring Forecasting

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Vulnerability Audits

What needs and wants does the organization serve? What special abilities are required? What resources and assets does it rely on? Who constitutes the customer base? What technologies does it rely on?

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Impact Networks

Ask, what do you see on the horizon that if it

  • ccurs, the future will be different?

Focus attention on first, second, and third

  • rder effects
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Issue Briefs Summarize

the focus of the issue the issue’ s background the forces driving the issue a forecast of the issue is going the implications for the organization

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Prioritize Issues

What is the probability that an issue will become critical to the organization? Does an issue require an immediate action or should it be monitored and revisited?

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Framing High Priority Issues

Designate an owner; form a team Conduct situational assessment and an impact analysis Define and implement an action plan

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Performance Evaluation

Review how the action plan was implemented how well objectives are attained how stakeholders responded to the plan

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The Anticipatory Management Process

Links the organization to the external environment Penetrates the mind of the participants Alters perceptions, challenges assumptions,

  • pens our minds to new insights
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horizon.unc.edu

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