and the Centre for Excellence in Peer Support Keely Phillips - - PowerPoint PPT Presentation

Self Help & Peer Support Services and the Centre for Excellence in Peer Support

Keely Phillips October 19, 2018

About Self Help & Peer Support

• Peer-led department of CMHA Waterloo Wellington
• Three walk-in Recovery Centre’s (Kitchener, Cambridge,

Guelph) that offer anonymous:

– Peer support groups – Recovery skill groups – 1:1 peer support

• Programming is grounded in valuing the learning that occurs
• n recovery journeys and improving self-management skills
• Centre for Excellence in Peer Support works to strengthen the

presence and practice of peer support throughout Waterloo- Wellington:

– Provide organizations and their peer workers with consultation, training, and support in implementing and sustaining strong peer support programs – Research and evaluation on peer support

Self Help & Peer Support

Recovery Centre's (Self Help sites)

• Kitchener
• Guelph
• Cambridge

Advocacy Assistance

Spark of Brilliance

• Guelph
• Kitchener

Centre for Excellence in Peer Support Beautiful Minds Entrepreneurship Program 50 people per day access groups and 1:1 support Support 11 external, 14 internal peer workers Average 8 groups / day and 6 ppl/ group Average 50 active volunteers Fee-for-service partnerships with 6 agencies Research and evaluation

13 staff, 370 unique indivs, 2300 group sessions, 15,000 anon group participants

Centre for Excellence in Peer Support

Supporting Peer Workers

• Monthly Community of Practice

meetings

• Smaller team meetings
• Annual retreat
• On-going training and educational
• pportunities

Implementing Peer Support Roles in Mainstream Settings

• Identified common role

implementation issues for peer workers in non-peer settings

• Created a set of reflective practice

questions for agencies, supervisors, peer workers, and non-peer colleagues to address / prevent some of the issues

Common role implementation issues

Access to accommodation s Application process Career pathway and advancement Clarity of purpose Compensation Cooptation Employment status Identity conflict Isolation Maintaining good mental health and well-being Overworked and

• verextended

Relationships with non-peer colleagues Relationships with service users Resources to meet job requirements Role clarity Supervision Training Using lived experience

Supervising Peer Workers Toolkit

• Coming in November!
• Literature review is online
• Toolkit will identify for non-peer supervisors:

 Why Effective Supervision Matters  What Good Supervision Looks Like  Why Careful Implementation Matters  Partnering with a Peer Support Expert or a Peer-Led Organization  What is Peer Support? Why is it unique?  Are We Ready for a Peer Role?  Welcoming a Peer Worker to the Team  What a Successful Peer Role Looks Like Checklist  Guidelines for Defining Tasks of Peer Worker  Getting to Role Clarity  When Peer Worker Duties Conflict With Values

Reflexive Practice Guidelines for Peer Support

• The objective is to find out how we can best support

peers who work among interdisciplinary teams and in mainstream mental health and addiction agencies.

• How we can address some of the issues that we are

finding when peers are working among interdisciplinary teams.

Specific Areas of Focus

Health – Able bodied – minded/ DisAbilities of any type Education – University/ College or Secondary School Knowledge – Professional/Lived Experience Site of Practice – Mainstream/CSI

Gender Site of Practice Paradigm Knowledge Education Health Geographic Region (Current) Geographic Region (Origin) Language Race Religion Social Class Sexual Orientation

Age Group Cisgender Male Christianity White Western European North America English Middle- Upper

Hetero

35-60 Able body/ mind University Professional Medical model

Conestoga Peer Navigator

A full-time peer worker on campus to build a peer support space and service for college students

Contact Information Keely Phillips Self Help & Peer Support, CMHA Waterloo Wellington kphillips@cmhaww.ca www.cmhawwselfhelp.ca