Alpha Presentation Claims First Notice of Loss Application The - - PowerPoint PPT Presentation

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Alpha Presentation Claims First Notice of Loss Application The - - PowerPoint PPT Presentation

Alpha Presentation Claims First Notice of Loss Application The Capstone Experience Team Auto-Owners Alex Morton Si Wang David Kircos Anthony Tesorero Department of Computer Science and Engineering Michigan State University Spring 2015 From


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From Students… …to Professionals

The Capstone Experience

Alpha Presentation

Claims First Notice of Loss Application

Team Auto-Owners

Alex Morton Si Wang David Kircos Anthony Tesorero Department of Computer Science and Engineering Michigan State University Spring 2015

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Project Overview

  • Mobile App
  • Ability to file a first notice of loss claim
  • Support auto and home
  • Support media upload (pictures and audio)
  • Capability to contact a real person via phone or in-app chat client
  • Provide nearby emergency services location and contact information

(Police, Fire, Towing, etc.)

  • Web App
  • Manage notification Preferences
  • Receive via SMS, e-mail or automated voice mail
  • Be able to choose which types of policies and which policyholders to receive

notifications from

  • View claims filed through the mobile app
  • Create usage statistics reports

The Capstone Experience Team Auto-Owners Alpha Presentation 2

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System Architecture

The Capstone Experience Team Auto-Owners Alpha Presentation 3

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What’s left to do?

  • Send claim data to server, including images and

audio

  • Talk to Us live chat
  • SMS notifications / automated voicemail
  • Implement reports on agent dashboard
  • Clean up design

The Capstone Experience Team Auto-Owners Alpha Presentation 7