alpha presentation
play

Alpha Presentation Browser Sharing for Customer Support The - PowerPoint PPT Presentation

Nov 17, 2023 •225 likes •331 views

Alpha Presentation Browser Sharing for Customer Support The Capstone Experience Team Amazon Liyuan Duan Megha Erappa Jonathan Kushion Rahul Yalamanchili Eunice Yoon Colin Zhong Department of Computer Science and Engineering Michigan State

  1. Alpha Presentation Browser Sharing for Customer Support The Capstone Experience Team Amazon Liyuan Duan Megha Erappa Jonathan Kushion Rahul Yalamanchili Eunice Yoon Colin Zhong Department of Computer Science and Engineering Michigan State University From Students… Spring 2019 …to Professionals

  2. Project Overview • Browser sharing between customer and support representative with no installation required. • The representative sees exactly what the customer sees. • Any action taken on the customer side is recorded then replayed on representative side. • Private customer credentials are masked. The Capstone Experience Team Amazon Alpha Presentation 2

  3. System Architecture Recorder Mediator Replay Load Load Replay Recorder Balancer Balancer Customer Support EC2 EC2 Database (AWS RDS) Replay Record JS JS The Capstone Experience Team Amazon Alpha Presentation 3

  4. Support Representative Dashboard The Capstone Experience Team Amazon Alpha Presentation 4

  5. HTML Element Testing The Capstone Experience Team Amazon Alpha Presentation 5

  6. Masking Personal Information The Capstone Experience Team Amazon Alpha Presentation 6

  7. Masking Personal Information The Capstone Experience Team Amazon Alpha Presentation 7

  8. Button Injection The Capstone Experience Team Amazon Alpha Presentation 8

  9. What’s left to do? • Chat box implementation. • Optimization ▪ Record ▪ Replay ▪ Data transmission • Possibly implement stretch goal. The Capstone Experience Team Amazon Alpha Presentation 9

  10. Questions? ? ? ? ? ? ? ? ? ? The Capstone Experience Team Amazon Alpha Presentation 10

Download Presentation
Download Policy: The content available on the website is offered to you 'AS IS' for your personal information and use only. It cannot be commercialized, licensed, or distributed on other websites without prior consent from the author. To download a presentation, simply click this link. If you encounter any difficulties during the download process, it's possible that the publisher has removed the file from their server.

Recommend

1/10/2013 1 Community Service Organizations Quarterly Meeting JW Crancers Thursday, January

1/10/2013 1 Community Service Organizations Quarterly Meeting JW Crancers Thursday, January

Leavenworth Faith Communities Art In Motion Alpha Kappa Alpha Alpha Phi Alpha Blacks In Government Delta Sigma Theta NAACP Kappa Alpha Psi Order of Eastern Star Les Novelettes Omega Psi Phi First City Riders Lansing Post 12003 PB&J

366 views • 13 slides
Alpha Digital. Digital Marketing Proposal THE ALPHA DIFFERENCE ROI Personalised Your Trusted

Alpha Digital. Digital Marketing Proposal THE ALPHA DIFFERENCE ROI Personalised Your Trusted

Alpha Digital. Digital Marketing Proposal THE ALPHA DIFFERENCE ROI Personalised Your Trusted Customised Focused Service Guide Reporting Expert Council Transparency Insourcing Ongoing Value 2 About Us The Alpha Team Alpha Digital

350 views • 22 slides
Alpha and VAX Hardware Virtualization Software Situation / Solution O Alpha or VAX Computer

Alpha and VAX Hardware Virtualization Software Situation / Solution O Alpha or VAX Computer

IT-Symposium 2006 Alpha and VAX Hardware Virtualization Software Situation / Solution O Alpha or VAX Computer inhabits mission critical place O Alpha/VAX End-Of-(Service)-Life status O Important installation at risk O

327 views • 13 slides
DEVELOPMENT OF AN RFID SYSTEM FOR SPS-ALPHA 1 OBJECTIVES RFID Implementation: SPS-ALPHA

DEVELOPMENT OF AN RFID SYSTEM FOR SPS-ALPHA 1 OBJECTIVES RFID Implementation: SPS-ALPHA

DEVELOPMENT OF AN RFID SYSTEM FOR SPS-ALPHA 1 OBJECTIVES RFID Implementation: SPS-ALPHA Structure RFID Technology Applications in SPS-ALPHA architecture Part Identification Location Referencing 2 Why Space Solar No

241 views • 22 slides
Breaking the Barriers Teach What Matters Alpha M. Sanford K-12 Special Education Coordinator

Breaking the Barriers Teach What Matters Alpha M. Sanford K-12 Special Education Coordinator

Breaking the Barriers Teach What Matters Alpha M. Sanford K-12 Special Education Coordinator Randolph Public Schools Co- founder, The Teachers Gallery Alpha Sanford My Why? Alpha Sanford My BIGGEST Why? Alpha Sanford Recap: SPED

772 views • 49 slides
Why Does Uranium Alpha Decay? Consider the alpha decay shown below where a uranium nucleus

Why Does Uranium Alpha Decay? Consider the alpha decay shown below where a uranium nucleus

Why Does Uranium Alpha Decay? Consider the alpha decay shown below where a uranium nucleus spontaneously breaks apart into a 4 He or alpha particle and 234 90 Th . 238 4 He + 234 E ( 4 He ) = 4 . 2 MeV 92 U 90 Th To study this reaction we

694 views • 44 slides
Why Does Uranium Alpha Decay? Consider the alpha decay shown below where a uranium nucleus

Why Does Uranium Alpha Decay? Consider the alpha decay shown below where a uranium nucleus

Why Does Uranium Alpha Decay? Consider the alpha decay shown below where a uranium nucleus spontaneously breaks apart into a 4 He or alpha particle and 234 90 Th . 238 92 U 4 He + 234 E( 4 He) = 4 . 2 MeV 90 Th To study this reaction we first

819 views • 43 slides
High-Current Alpha Beams G.B. Rosenthal and H.C. Lewin Alpha Source, LLC, 8581 Santa Monica

High-Current Alpha Beams G.B. Rosenthal and H.C. Lewin Alpha Source, LLC, 8581 Santa Monica

Production of 99 Mo Using High-Current Alpha Beams G.B. Rosenthal and H.C. Lewin Alpha Source, LLC, 8581 Santa Monica Blvd, #471 Los Angeles, CA 90069 USA Introduction 99 Mo from 96 Zr by alpha bombardment 96 Zr( ,n) 99 Mo

244 views • 21 slides
2 WINN NNERS Alpha pha Kap Kappa pa Alpha pha Sorority rity, , Inc. c. Sigm gma a

2 WINN NNERS Alpha pha Kap Kappa pa Alpha pha Sorority rity, , Inc. c. Sigm gma a

2 WINN NNERS Alpha pha Kap Kappa pa Alpha pha Sorority rity, , Inc. c. Sigm gma a Alpha pha Ep Epsi silon lon alpha pha Kap Kappa pa De Delta ta Phi Sorority ority, , Inc. c. Kappa Kappa De Delta ta 3 WINNERS Phi Bet

1.31k views • 73 slides
ALPHA LPHA O OMEG EGA Alpha Omega is located on Hwy 29 in Rutherford in the heart of Napa

ALPHA LPHA O OMEG EGA Alpha Omega is located on Hwy 29 in Rutherford in the heart of Napa

ALPHA LPHA O OMEG EGA Alpha Omega is located on Hwy 29 in Rutherford in the heart of Napa Valley. Robin Baggett had a vision for a new winery in NapaValley which would evoke the hospitality of this farming community and produce some of

964 views • 29 slides
ALPHA LPHA O OMEG EGA Alpha Omega is located on Hwy 29 in Rutherford in the heart of Napa

ALPHA LPHA O OMEG EGA Alpha Omega is located on Hwy 29 in Rutherford in the heart of Napa

ALPHA LPHA O OMEG EGA Alpha Omega is located on Hwy 29 in Rutherford in the heart of Napa Valley. Robin Baggett had a vision for a new winery in NapaValley which would evoke the hospitality of this farming community and produce some of

761 views • 32 slides
Alpha decay Alpha Decay Alpha Decay Energy relations S ( A , Z ) = Q ( A , Z ) = B ( A

Alpha decay Alpha Decay Alpha Decay Energy relations S ( A , Z ) = Q ( A , Z ) = B ( A

Alpha decay Alpha Decay Alpha Decay Energy relations S ( A , Z ) = Q ( A , Z ) = B ( A , Z ) B ( A 4, Z 2) 28.3MeV Q = T + T d = experimental binding # & # & energy of 4 He M D + M A % ( T ( T

114 views • 8 slides
Alpha Kappa Alpha - RDO Black College Fair Assumption College is the destination

Alpha Kappa Alpha - RDO Black College Fair Assumption College is the destination

Tolani A. Britton Alpha Kappa Alpha - RDO Black College Fair Assumption College is the destination Workshop Goals To help you understand what it takes to get ready to go to college Course planning in high school Exams and

491 views • 16 slides
Tau Alpha Pi Induction Ceremony Tau Alpha Pi The National Honor Society for Engineering

Tau Alpha Pi Induction Ceremony Tau Alpha Pi The National Honor Society for Engineering

Tau Alpha Pi Induction Ceremony Tau Alpha Pi The National Honor Society for Engineering Technology Purpose Recognize high standards of scholarship among students in engineering technology programs Promote and encourage scholastic

224 views • 5 slides
ALPHA SIGMA PHI Epsilon Upsilon Chapter at Clemson University Our 90-man Alpha Sigma Phi

ALPHA SIGMA PHI Epsilon Upsilon Chapter at Clemson University Our 90-man Alpha Sigma Phi

ALPHA SIGMA PHI Epsilon Upsilon Chapter at Clemson University Our 90-man Alpha Sigma Phi brotherhood is was founded at involved on campus Yale University, through philanthropy making it one of events, social events, the oldest Greek- and

177 views • 6 slides
2 WINN NNERS Alpha pha Kap Kappa pa Alpha pha Sorority rity, , Inc. c. Phi hi De Delta

2 WINN NNERS Alpha pha Kap Kappa pa Alpha pha Sorority rity, , Inc. c. Phi hi De Delta

2 WINN NNERS Alpha pha Kap Kappa pa Alpha pha Sorority rity, , Inc. c. Phi hi De Delta ta Theta heta De Delta ta Phi Om Omeg ega Sorority ority, , Inc. c. Kappa Kappa De Delta ta 3 WINNERS Alpha pha Kap Kappa pa

1.04k views • 73 slides
Very High-Order Masking: Efficient Implementation and Security Evaluation Anthony Journault and

Very High-Order Masking: Efficient Implementation and Security Evaluation Anthony Journault and

Very High-Order Masking: Efficient Implementation and Security Evaluation Anthony Journault and Franois-Xavier Standaert UCL (Louvain-la-Neuve, Belgium) CHES 2017, Taipei, Taiwan Outline Background Masking Barthe et al. masking

614 views • 48 slides
WARM WELCOME Presentation Agenda DVR Introduction Matrix SATATYA Introduction SATATYA

WARM WELCOME Presentation Agenda DVR Introduction Matrix SATATYA Introduction SATATYA

WARM WELCOME Presentation Agenda DVR Introduction Matrix SATATYA Introduction SATATYA DVR Solution Hardware Solution Software Solution SATATYA DVR Key Features SATATYA DVR Feature List Digital Video Recorder (DVR)

941 views • 55 slides
for MN Board-Approved Supervisor Part I JENNIFER MOHLENHOFF, JD EXECUTIVE DIRECTOR MAMFT 2018

for MN Board-Approved Supervisor Part I JENNIFER MOHLENHOFF, JD EXECUTIVE DIRECTOR MAMFT 2018

Common Questions & Best Practices for MN Board-Approved Supervisor Part I JENNIFER MOHLENHOFF, JD EXECUTIVE DIRECTOR MAMFT 2018 Fall Conference September 21, 2018 Definitions Minn. Rule 5300.0100 Subp. 15. Supervisee.

618 views • 31 slides
Radiation Protection and Nuclear Safety Regulatory Inspection: A Happy Marriage? Outline

Radiation Protection and Nuclear Safety Regulatory Inspection: A Happy Marriage? Outline

Alain GEENS Pierre BARRAS Radiation Protection and Nuclear Safety Regulatory Inspection: A Happy Marriage? Outline Introduction Legal aspects Problems Solution: Inspection by sampling & REX How to treat an observation?

426 views • 28 slides
Becoming a Nurse in the Time of COVID-19 Stephanie Woods RN, PhD Dean and Professor Hunt

Becoming a Nurse in the Time of COVID-19 Stephanie Woods RN, PhD Dean and Professor Hunt

Becoming a Nurse in the Time of COVID-19 Stephanie Woods RN, PhD Dean and Professor Hunt Endowed Chair in Nursing Rick and Ginger Francis Endowed Dean Gayle Greve Hunt School of Nursing Timeline 12/01/19 First case in Wujan China

370 views • 13 slides
Single sign-on (SSO) Presentation Tiit Erm 106572 IVCMM Main points Introduction Old

Single sign-on (SSO) Presentation Tiit Erm 106572 IVCMM Main points Introduction Old

Single sign-on (SSO) Presentation Tiit Erm 106572 IVCMM Main points Introduction Old approach in multiple systems SSO Security Benefits Common SSO based configurations Examples of SSO usage Conclusion 15/12/11

379 views • 16 slides
Vincent Kieberl & Silke Knossen Central control unit 3 control units Bus system Source:

Vincent Kieberl & Silke Knossen Central control unit 3 control units Bus system Source:

Vincent Kieberl & Silke Knossen Central control unit 3 control units Bus system Source: Volkswagen AG, Data Exchange on the CAN bus I The CAN bus Controller Area Network (CAN) Interconnects Electronic Control Units Source:

861 views • 22 slides
UPDATES Recap Christmas in the Sierra Concert Nightmare Before Christmas ALL SHOWS SOLD

UPDATES Recap Christmas in the Sierra Concert Nightmare Before Christmas ALL SHOWS SOLD

UPDATES Recap Christmas in the Sierra Concert Nightmare Before Christmas ALL SHOWS SOLD OUT! Coming Up 12/14 Dinner and Show Nightmare 12/15 Nightmare Before Christmas 12/16 Nightmare Before Christmas 12/22 Holiday

336 views • 6 slides

More recommend