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Alpha Presentation Internal Telemetry For TechSmith Products The - PowerPoint PPT Presentation

Mar 12, 2023 •361 likes •479 views

Alpha Presentation Internal Telemetry For TechSmith Products The Capstone Experience Team TechSmith Ryan Ciffin Ben Hickmott Dakota Locklear Zack Schreur Zhuolun Xia Department of Computer Science and Engineering Michigan State University

  1. Alpha Presentation Internal Telemetry For TechSmith Products The Capstone Experience Team TechSmith Ryan Ciffin Ben Hickmott Dakota Locklear Zack Schreur Zhuolun Xia Department of Computer Science and Engineering Michigan State University From Students… Spring 2019 …to Professionals

  2. Project Overview • Internal Telemetry Framework (ITF) ▪ Dynamic-Link Library ▪ WER registers this to run on application crash ▪ Sends necessary information to database ▪ Included in prototypes • Web Portal ▪ Products and versions ▪ Report types The Capstone Experience Team TechSmith Alpha Presentation 1

  3. System Architecture The Capstone Experience Team TechSmith Alpha Presentation 2

  4. Home Screen The Capstone Experience Team TechSmith Alpha Presentation 3

  5. Camtasia Product Screen The Capstone Experience Team TechSmith Alpha Presentation 4

  6. Camtasia Product Screen The Capstone Experience Team TechSmith Alpha Presentation 5

  7. Camtasia Details With Download The Capstone Experience Team TechSmith Alpha Presentation 6

  8. Snagit Product Screen The Capstone Experience Team TechSmith Alpha Presentation 7

  9. Snagit Details Screen The Capstone Experience Team TechSmith Alpha Presentation 8

  10. What’s left to do? • Input ITF into prototypes • ITF pushes crash dump and DxDiag file to Azure • Automatically set registry keys • Notification system (stretch goal) • Search and resolve on web portal The Capstone Experience Team TechSmith Alpha Presentation 9

  11. Questions? ? ? ? ? ? ? ? ? ? The Capstone Experience Team TechSmith Alpha Presentation 10

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