Alpha Presentation Internal Telemetry For TechSmith Products The - - PowerPoint PPT Presentation

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Alpha Presentation Internal Telemetry For TechSmith Products The - - PowerPoint PPT Presentation

Mar 12, 2023 361 likes •479 views

Alpha Presentation Internal Telemetry For TechSmith Products The Capstone Experience Team TechSmith Ryan Ciffin Ben Hickmott Dakota Locklear Zack Schreur Zhuolun Xia Department of Computer Science and Engineering Michigan State University

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From Students… …to Professionals

The Capstone Experience

Alpha Presentation Internal Telemetry For TechSmith Products

Department of Computer Science and Engineering Michigan State University Spring 2019

Team TechSmith

Ryan Ciffin Ben Hickmott Dakota Locklear Zack Schreur Zhuolun Xia

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Project Overview

  • Internal Telemetry Framework (ITF)

▪ Dynamic-Link Library ▪ WER registers this to run on application crash ▪ Sends necessary information to database ▪ Included in prototypes

  • Web Portal

▪ Products and versions ▪ Report types

The Capstone Experience Team TechSmith Alpha Presentation 1

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System Architecture

The Capstone Experience Team TechSmith Alpha Presentation 2

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Home Screen

The Capstone Experience Team TechSmith Alpha Presentation 3

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Camtasia Product Screen

The Capstone Experience Team TechSmith Alpha Presentation 4

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Camtasia Product Screen

The Capstone Experience Team TechSmith Alpha Presentation 5

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Camtasia Details With Download

The Capstone Experience Team TechSmith Alpha Presentation 6

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Snagit Product Screen

The Capstone Experience Team TechSmith Alpha Presentation 7

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Snagit Details Screen

The Capstone Experience Team TechSmith Alpha Presentation 8

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What’s left to do?

  • Input ITF into prototypes
  • ITF pushes crash dump and DxDiag file to

Azure

  • Automatically set registry keys
  • Notification system (stretch goal)
  • Search and resolve on web portal

The Capstone Experience Team TechSmith Alpha Presentation 9

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Questions?

The Capstone Experience Team TechSmith Alpha Presentation 10

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