Alpha Presentation Connected Appliances Analytics Dashboard The - - PowerPoint PPT Presentation

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Nov 24, 2022 147 likes •222 views

Alpha Presentation Connected Appliances Analytics Dashboard The Capstone Experience Team Whirlpool Derrick Neier Jim Solce Zack Taylor Joe Tuohey Department of Computer Science and Engineering Michigan State University Fall 2012 From

SLIDE 1

From Students… …to Professionals

The Capstone Experience

Alpha Presentation

Connected Appliances Analytics Dashboard

Team Whirlpool

Derrick Neier Jim Solce Zack Taylor Joe Tuohey Department of Computer Science and Engineering Michigan State University Fall 2012

SLIDE 2

Project Overview

Web-based Customer Service and Analytics

System

Customer Lookup
Static Dashboards
Custom Analytics
Administrator Functions
Two Sources of Information
Customer Information Daily
Appliance Information in Near-Real Time

The Capstone Experience Team Whirlpool Alpha Presentation 2

SLIDE 3

System Architecture

The Capstone Experience Team Whirlpool Alpha Presentation 3

Existing Backend Parser for Customer Data Parser for Appliance Data Configuration File Configuration File Primary Database User Database Internet Front End

SLIDE 4

Dryer Static Dashboard

The Capstone Experience Team Whirlpool Alpha Presentation 4

SLIDE 5

Custom Report Generation

The Capstone Experience Team Whirlpool Alpha Presentation 5

SLIDE 6

Customer Lookup

The Capstone Experience Team Whirlpool Alpha Presentation 6

SLIDE 7

What’s left to do?

PGP Encryption to Receive Production

Customer Data

Static Dashboards
Enhance Dryer Dashboard
Build Dashboards for Washer, Dishwasher, and

Refrigerator

Add Search Fields in Custom Reporting
Improve Look & Feel

The Capstone Experience Team Whirlpool Alpha Presentation 7