Alpha Presentation Connected Appliances Analytics Dashboard The - - PowerPoint PPT Presentation

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Alpha Presentation Connected Appliances Analytics Dashboard The - - PowerPoint PPT Presentation

Alpha Presentation Connected Appliances Analytics Dashboard The Capstone Experience Team Whirlpool Derrick Neier Jim Solce Zack Taylor Joe Tuohey Department of Computer Science and Engineering Michigan State University Fall 2012 From


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From Students… …to Professionals

The Capstone Experience

Alpha Presentation

Connected Appliances Analytics Dashboard

Team Whirlpool

Derrick Neier Jim Solce Zack Taylor Joe Tuohey Department of Computer Science and Engineering Michigan State University Fall 2012

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Project Overview

  • Web-based Customer Service and Analytics

System

  • Customer Lookup
  • Static Dashboards
  • Custom Analytics
  • Administrator Functions
  • Two Sources of Information
  • Customer Information Daily
  • Appliance Information in Near-Real Time

The Capstone Experience Team Whirlpool Alpha Presentation 2

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System Architecture

The Capstone Experience Team Whirlpool Alpha Presentation 3

Existing Backend Parser for Customer Data Parser for Appliance Data Configuration File Configuration File Primary Database User Database Internet Front End

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Dryer Static Dashboard

The Capstone Experience Team Whirlpool Alpha Presentation 4

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Custom Report Generation

The Capstone Experience Team Whirlpool Alpha Presentation 5

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Customer Lookup

The Capstone Experience Team Whirlpool Alpha Presentation 6

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What’s left to do?

  • PGP Encryption to Receive Production

Customer Data

  • Static Dashboards
  • Enhance Dryer Dashboard
  • Build Dashboards for Washer, Dishwasher, and

Refrigerator

  • Add Search Fields in Custom Reporting
  • Improve Look & Feel

The Capstone Experience Team Whirlpool Alpha Presentation 7