SLIDE 14 Process Comparison/Improvement Example Process Comparison/Improvement Example
SALE AF LOG USMC DPO O... . RESPOND REAL-TIME TO CUSTOMER REQUEST D1.1.1 RESPOND REAL-TIME TO CUSTOMER REQUEST D1.1.1 ROUTE CUSTOMER REQUEST D1.1.2 ROUTE CUSTOMER REQUEST D1.1.2 RESEARCH REQUEST D1.1.3 CONTACT CUSTOMER WITH RESPONSE D1.1.4 CONTACT CUSTOMER WITH RESPONSE D1.1.4 Customer Request Processed Customer Request Processed VERIFY ACCURACY AND COMPLETE... D1.2.1 VERIFY ACCURACY AND COMPLETE... D1.2.1 ROUTE ORDER TO APPROPRIATE INVENTOR... D1.2.2 ROUTE ORDER TO APPROPRIATE INVENTOR... D1.2.2 DETERMINE ISSUING ACTIVITY D1.2.3 VERIFY ISSUE PRIORITY AND RDD D1.2.4 Order Created and Verified PROCESS ORDER AND RESERVE INVENTOR... D1.3.1 Order Created and Verified PROCESS ORDER AND RESERVE INVENTOR... D1.3.1 SCHEDULE ISSUE TO CONFORM WITH D1.3.2 SCHEDULE ISSUE TO CONFORM WITH D1.3.2 SCHEDULE ISSUE TO CONFORM WITH D1.3.2 PROVIDE ISSUE SCHEDULE OR RELEASE D1.3.3 PROVIDE ISSUE SCHEDULE OR RELEASE D1.3.3 PROVIDE ISSUE SCHEDULE OR RELEASE D1.3.3 Item Reserved and Scheduled MANAGE ORDERS TO GROUP INTO ECONOMIC... D1.4.1 MANAGE ORDER EXCEPTIONS D1.4.2 Orders Consolidated MANAGE ORDERS TO GROUP INTO ECONOMIC... D1.4.1 DETERMINE DELIVERY LOCATION AND CONDITIONS D1.5.1 OPTIMIZE TRANSPORTATI ON, SHIPMENT S, AND MODES D1.5.2 DEVELOP CONSOLIDATIO N, LOAD, OR STOW PLANS D1.5.3 Load Plan Created RESPOND REAL-TIME TO CUSTOMER REQUEST D1.1.1 ROUTE CUSTOMER REQUEST D1.1.2 RESEARCH REQUEST D1.1.3 CONTACT CUSTOMER WITH RESPONSE D1.1.4 Customer Request Processed ROUTE ORDER TO APPROPRIATE INVENTOR... D1.2.2 DETERMINE ISSUING ACTIVITY D1.2.3 Order Created and Verified PROCESS ORDER AND RESERVE INVENTOR... D1.3.1 SCHEDULE ISSUE TO CONFORM WITH D1.3.2 PROVIDE ISSUE SCHEDULE OR RELEASE D1.3.3 Item Reserved and Scheduled Orders Consolidated DETERMINE DELIVERY LOCATION AND CONDITIONS D1.5.1 OPTIMIZE TRANSPORTATI ON, SHIPMENT S, AND MODES D1.5.2 ARMY Order Fulfil... AIR Force Order Fu... USTRANSCOM Order Fulfillment USMC Order Fulfill... Scenario belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to belongs to b.. Army Order Fulfillment AF Order Fulfillment USTC Order Fulfillment SELECT CARRIER D1.7.2 RESPOND REAL-TIME T . . . D1.1.1 ROUTE CUSTOMER REQUEST D1.1.2 CONTACT CUSTOMER WIT... D1.1.4 VERIFY ACCURACY AND D1.2.1 ROUTE ORDER TO APPROPRIAT D1.2.2 PROCESS ORDER AND RESERV... D1.3.1 SCHEDULE ISSUE TO CONFOR... D1.3.2 PROVIDE ISSUE SCHEDU... D1.3.3 OPTIMIZE TRANSPORT ATION, SH... D1.5.2 BOOK SHIPMENT .2 D1.7.3 RESPOND REAL-TIME T . . . D1.1.1 ROUTE CUSTOMER REQUEST D1.1.2 CONTACT CUSTOMER WIT... D1.1.4 VERIFY ACCURACY AND D1.2.1 ROUTE ORDER TO APPROPRIAT D1.2.2 PROCESS ORDER AND RESERV... D1.3.1 SCHEDULE ISSUE TO CONFOR... D1.3.2 PROVIDE ISSUE SCHEDU... D1.3.3 SCHEDULE ISSUE TO CONFOR... D1.3.2 OPTIMIZE TRANSPORT ATION, SH... D1.5.2 SELECT CARRIER D1.7.2 BOOK SHIPMENT .2 D1.7.3 RESEARCH REQUEST D1.1.3 DETERMINE ISSUING ACTIVITY D1.2.3 VERIFY ISSUE PRIORI... D1.2.4 MANAGE ORDERS TO GROUP INTO D1.4.1 MANAGE ORDER EXCEPTIONS D1.4.2 DETERMINE DELIVERY LOCATIO... D1.5.1 DEVELOP CONSOLIDAT ION, LOAD... D1.5.3 PLAN LOAD CONSOLIDAT ION D1.6.1 DETERMINE TRANSPORT ATION RO... D1.6.2 DETERMINE TRANSPORT ATION AVA... D1.6.3 DEVELOP TRANSPORT ATION PLA... D1.6.4 OBTAIN TRANSPORT ATION PLA... D1.6.5 DETERMINE AND COORDIN... D1.6.6 OBTAIN TENDERS / CONTRAC... D1.6.7 COMPARE CARRIERS BASE... D1.7.1 PROCESS AND TRANSM... D1.7.4 PROVIDE ISSUE SCHEDU... D1.3.3 MANAGE ORDERS TO GROUP INTO D1.4.1 MANAGE ORDER EXCEPTIONS D1.4.2 DETERMINE DELIVERY LOCATIO... D1.5.1 OPTIMIZE TRANSPORT ATION, SH... D1.5.2 DEVELOP CONSOLIDAT ION, LOAD... D1.5.3 PLAN LOAD CONSOLIDAT ION D1.6.1 DETERMINE TRANSPORT ATION RO... D1.6.2 DETERMINE TRANSPORT ATION AVA... D1.6.3 DEVELOP TRANSPORT ATION PLA... D1.6.4 OBTAIN TRANSPORT ATION PLA... D1.6.5 DETERMINE AND COORDIN... D1.6.6 OBTAIN TENDERS / CONTRAC... D1.6.7 COMPARE CARRIERS BASE... D1.7.1 SELECT CARRIER D1.7.2 BOOK SHIPMENT .2 D1.7.3 PROCESS AND TRANSM... D1.7.4 RESPOND REAL-TIME T . . . D1.1.1 CONTACT CUSTOMER WIT... D1.1.4 RESEARCH REQUEST D1.1.3 ROUTE CUSTOMER REQUEST D1.1.2 ROUTE ORDER TO APPROPRIAT D1.2.2 DETERMINE ISSUING ACTIVITY D1.2.3 PROVIDE ISSUE SCHEDU... D1.3.3 PROCESS ORDER AND RESERV... D1.3.1 SCHEDULE ISSUE TO CONFOR... D1.3.2 DETERMINE DELIVERY LOCATIO... D1.5.1 SELECT CARRIER D1.7.2 MANAGE ORDERS TO GROUP INTO D1.4.1 OPTIMIZE TRANSPORT ATION, SH... D1.5.2
– Enterprise-wide scenario documentation and improvement
- Specifically Order Fulfillment across
Service/Agency/CoCOMs
– Service/Agency/CoCOM specific Order Fulfillment scenarios aligned to the JDDA – Scope of activities aggregated – Joint process flow aggregated – System View information available in aligned Service/Agency/CoCOM architectures
– Potential Gap/Seams/Duplications identified across Service/Agency/CoCOM participants – Potential system to system interfaces and data exchange identified – Complete picture of broader Supply Chain allows true process improvement, avoids domain specific optimization
– Enterprise-wide scenario documentation and improvement
- Specifically Order Fulfillment across
Service/Agency/CoCOMs
– Service/Agency/CoCOM specific Order Fulfillment scenarios aligned to the JDDA – Scope of activities aggregated – Joint process flow aggregated – System View information available in aligned Service/Agency/CoCOM architectures
– Potential Gap/Seams/Duplications identified across Service/Agency/CoCOM participants – Potential system to system interfaces and data exchange identified – Complete picture of broader Supply Chain allows true process improvement, avoids domain specific optimization