Agenda o Introduction to Direct Messaging o Workflow Overview o - - PDF document

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Agenda o Introduction to Direct Messaging o Workflow Overview o - - PDF document

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4/7/2015 NextGen Share Direct Messaging Introductory Session helping physicians and computers work better together 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com Session Prerequisites & Required Materials All

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“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

NextGen Share Direct Messaging Introductory Session

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

Session Prerequisites & Required Materials

  • All viewers should already have licenses purchased for

NextGen Share Direct messaging

  • If not, contact your Sales Representative or Client Solutions

Advisor for more details

  • All viewers should print the following prior to starting this

session:

  • 1. Direct Messaging Introductory Session Slide Deck
  • 2. Direct Messaging On‐Boarding Forms
  • Materials can be found at tsihealthcare.com/mucentral

 Password = success

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

Agenda

  • Introduction to Direct Messaging
  • Workflow Overview
  • Meaningful Use
  • Implementation Overview
  • On‐Boarding Forms
  • Upgrades & Technical Requirements
  • Enrollment & Installation
  • End‐User Training
  • Messaging Activation
  • Next Steps
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“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

INTRODUCTION

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

What is NextGen Share?

  • NextGen Share is an interface in NextGen EHR that will allow your

providers to send “Direct messages”

  • Direct message = structured data sent from one EHR directly into another EHR

through a secure electronic cloud‐based messaging system

  • Send Direct messages to share clinical data during referrals and

transitions of care

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

Gmail AOL Yahoo NextGen Share Data Motion

Email Direct Messaging

MedAllies Direct

Direct Messaging vs. NextGen Share

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Direct Messaging vs. NextGen Share

Direct Messaging Email NextGen Share Gmail

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

Nationwide Messaging Network

  • Nationwide network of connected providers who can securely

exchange clinical data

Share patient data with more ease and efficiency Improved Patient Outcomes Expand network of medical colleagues

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

WORKFLOW OVERVIEW

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Integrated Workflow: Referrals and Transitions of Care

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com Step 1: Launch Provider Directory to search & discover connected providers Step 2: Complete referral information Step 3: Send referral through Direct network‐ count towards MU “helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

Immediately Searchable vs. Ultimately Reachable

  • 200,000+ providers immediately searchable in out‐of‐the‐

box NextGen Share Provider Directory‐ NextGen Share Network

1.

Providers using NextGen Share

2.

Providers using Direct messaging systems with whom NextGen has “Directory Sharing Agreement” (MedAllies, Allscripts, etc.)

  • 600,000+ providers on Direct messaging network and

ultimately reachable through NextGen Share

  • Providers using accredited Direct messaging systems
  • TSI Healthcare can add external providers who use Direct messaging to your

NextGen Share Directory and the NextGen Share network

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“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com Step 1: Launch NextGen Share Provider Directory to search & discover connected providers Step 2: Complete referral information Step 3: Send referral through Direct network‐ count towards MU “helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

Sending Direct Message

When you send a Direct message, the system automatically does the following:

1.

Creates referral cover letter that names sending provider, receiving provider, key issues and included attachments

2.

Converts attachments to PDFs

3.

Generates Continuity of Care document (CCD)

4.

Electronically transmits message and attachments to recipient’s EHR

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

MEANINGFUL USE

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“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

Direct Messaging & Stage 2 Meaningful Use

  • Core Measure 15‐ Summary of Care
  • Measure 1. Provide a summary of care record for more than 50% of transitions
  • f care and referrals
  • Measure 2. Electronically transmit a summary of care record for more than

10% of referrals or transitions to a recipient

  • Exclusion. Any EP who transfers a patient to another setting or refers a patient to

another provider less than 100 times during the EHR reporting period is excluded from all 3 measures.

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

IMPLEMENTATION OVERVIEW

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

Implementation Steps

1.

On‐Boarding Forms

2.

Upgrades & Technical Requirements

3.

Enrollment & Installation

4.

End‐User Training

5.

Messaging Activation

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ON‐BOARDING FORMS

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On‐Boarding Forms

 Sub‐Domain Selection Form  DigiCert Identification Verification Form  Terms of Service

  • Please submit all three completed forms TOGETHER by one of the

following methods:

  • Email a scanned copy to helpdesk@tsihealthcare.com
  • Fax to 888.808.6156

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

UPGRADES & TECHNICAL REQUIREMENTS

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Technical Requirements

  • Direct Messaging requires the following:
  • NG Version 5.8.1 (Update 1) HF 40 or higher
  • KBM 8.3.3 or higher
  • NextGen Share KBM Hotfix
  • Windows Server 2008 or higher (Rosetta server)
  • Clients hosted on their own servers: Responsible for confirming their Rosetta server is
  • n Windows Server 2008 or higher and upgrading it to required version if necessary
  • Will need to coordinate access to their servers to complete all other software upgrades.

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

NextGen EHR Versions

1.

Login to NextGen EHR

2.

Select “Help” in top toolbar

3.

Click “About NextGen EHR”

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

Technical Requirements

  • Direct Messaging requires the following:
  • NG Version 5.8.1 (Update 1) HF 40 or higher
  • KBM 8.3.3 or higher
  • NextGen Share KBM Hotfix
  • Windows Server 2008 or higher (Rosetta server)
  • Clients hosted on their own servers: Responsible for confirming their Rosetta server is
  • n Windows Server 2008 or higher and upgrading it to required version if necessary
  • Will need to coordinate access to their servers to complete all other software upgrades.
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“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

Technical Requirements

  • Direct Messaging requires the following:
  • NG Version 5.8.1 (Update 1) HF 40 or higher
  • KBM 8.3.3 or higher
  • NextGen Share KBM Hotfix
  • Windows Server 2008 or higher (Rosetta server)
  • Clients hosted on their own servers: Responsible for confirming their Rosetta server is
  • n Windows Server 2008 or higher and upgrading it to required version if necessary
  • Will need to coordinate access to their servers to complete all other software upgrades.

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

Technical Requirements

  • Direct Messaging requires the following:
  • NG Version 5.8.1 (Update 1) HF 40 or higher
  • KBM 8.3.3 or higher
  • NextGen Share KBM Hotfix
  • Windows Server 2008 or higher (Rosetta server)
  • Clients hosted on their own servers: Responsible for confirming their Rosetta server is
  • n Windows Server 2008 or higher and upgrading it to required version if necessary
  • Will need to coordinate access to their servers to complete all other software upgrades.

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

Technical Requirements

  • Direct Messaging requires the following:
  • NG Version 5.8.1 (Update 1) HF 40 or higher
  • KBM 8.3.3 or higher
  • NextGen Share KBM Hotfix
  • Windows Server 2008 or higher (Rosetta server)
  • Clients hosted on their own servers: Responsible for confirming their Rosetta server is
  • n Windows Server 2008 or higher and upgrading it to required version if necessary
  • Will need to coordinate access to their servers to complete all other software upgrades.
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“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

ENROLLMENT & INSTALLATION

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

Enrollment & Installation

  • Once you have turned in required forms and completed all necessary

upgrades, TSI Healthcare will complete Direct Messaging on‐boarding

  • Enrollment
  • TSI will enroll your practice into the NextGen Share Direct messaging network and will

complete the following steps on your behalf: 1. Create your practice’s Direct messaging profile 2. Set up providers’ Direct messaging addresses

  • Installation
  • Install KBM NextGen Share Hotfix and Direct messaging interface into Prod environment

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

END‐USER TRAINING

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“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

End‐User Training

  • Training information is available on our MU Central Website.
  • To register, visit www.tsihealthcare.com/mucentral
  • Password: success
  • Scroll down to Direct Messaging section and open “End User Training”

tab

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

MESSAGING ACTIVATION

“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

Messaging Activation

  • Direct messaging capabilities will be activated after:

 Successful practice identity verification by DigiCert  At least one representative from your practices attends Direct messaging end‐

user training

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“helping physicians and computers work better together”™ 800.354.4205 | info@tsihealthcare.com | www.tsihealthcare.com

ACTION ITEMS

 Complete and submit all three required forms via e‐mail or fax:

 Notarized DigiCert Identity Verification form  Sub‐domain selection form  Terms of Service

 Complete required software upgrades

 Clients hosted on their own servers: Confirm server that hosts Rosetta is on Windows Server 2008 or higher. If it is not, you must upgrade Windows Server version.

 Attend training session