Agenda - Information & Networking Session 10:00am 12:00pm - - PowerPoint PPT Presentation

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Agenda - Information & Networking Session 10:00am 12:00pm - - PowerPoint PPT Presentation

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IN IND Concessions Refresh Program I nformation & Networking Session November 8, 2017 10:00am South Ticketing Hall Indianapolis International Airport https://www.ind.com/business/concessions-refresh-program Agenda - Information &

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IN IND Concessions Refresh Program Information & Networking Session

November 8, 2017 10:00am South Ticketing Hall Indianapolis International Airport

https://www.ind.com/business/concessions-refresh-program

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Agenda - Information & Networking Session

10:00am – 12:00pm Presentation:

  • Welcome & Introductions from IAA Team
  • IND Overview and Profile
  • Review of Concessions Program and Future Space Planning
  • Prime Concessionaires Introductions
  • ACDBE Program
  • Board of Health Review
  • Procurement Process
  • Q & A

Noon-1pm: Lunch on Catwalk 1pm-5pm: Networking and Tours

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Welc lcome and In Introductions

Mario Rodriguez – Executive Director Mamon Powers – IAA Board Member/Chair of the Terminal Optimization Committee Al Bennett – IAA Board Member Marsha Stone – Sr. Director of Commercial Enterprise David Shaw – Director of Concessions & Air Service Jason Paltzer – Retail Operations Coordinator Carol Hurley – Marion County Public Health Department Holli Harrington – Director of Supplier Diversity Doreen Cherry – Procurement Manager

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IN IND Overview an and Pro rofile

49 Nonstop Destinations – ties most in IND history 8.6+ million projected travelers in 2017 2% more travelers in 2017 vs. 2016 2017 is trending to be a record year Origination & Destination (O&D) Airport Alaska Airlines began operating at IND in May 2017 Delta announced a nonstop flight to Paris, France – to begin in May 2018

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Ser erving In Indiana (a (and Beyond)

  • IND is only 7 miles to downtown
  • 1.9 million residents in Indy

metropolitan

  • Primary service area

population >3,000,000

  • Approximately 2 hour drive time

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IND is Economic Engine for Central Indiana

  • > $5.4 billion annual economic impact
  • > 10,000 on airport jobs
  • 49 nonstop destinations – ties IND record!

(Up from 39 in just 2014)

  • Most West Coast access in IND history
  • IND ranks Top 10 Connected Medium Airports

(Source: MIT Airport Connectivity Quality Index)

  • #2 largest FedEx operation in world
  • Nation’s eighth-largest cargo facility
  • No local taxes used for airport operations

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Departing Passenger Historical Data

3,598,718 3,683,765 4,008,256 4,239,828 4,300,000

3,200,000 3,400,000 3,600,000 3,800,000 4,000,000 4,200,000 4,400,000

2013 2014 2015 2016 2017

Departing Passenger Data from 2013-2017

2018 and Beyond +1.0%-1.9% Growth Forecast

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Air irline Market Share (a (as of f September 2017) – Robust Competition

3% 34% 14% 1% 23% 3% 21% 1%

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  • J.D. Power North America Airport Satisfaction Study

Highest in Customer Satisfaction for Medium Airports 2010 and 2016

  • ACI Airport Service Quality Award

Best Airport in North America 2010, 2012, 2013, 2014, 2015, 2016

  • ACI Director General’s Roll of Excellence
  • Condé Nast Traveler Readers’ Choice

Best Airport in America 2014, 2015, 2016 and 2017

  • Travel + Leisure World’s Best Awards

Top 10 Best Domestic Airports, 2016

  • TripAdvisor Travelers’ Choice

Favorite U.S. Airport, 2016

IND - Perennial World Class Award Winning Airport

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ConcessionsOverview – Today’s Program

Concourse A Concourse B Civic Plaza

  • 54 retail and food & beverage

concessions spaces

  • 65,000 + square feet of concessions

space

  • 42% of concessions space are

pre-security

  • 58% of concessions space are

post-security

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Concession Refresh Program

Guiding Principles for Sense of Place Authenticity Discovery/Surprise Delight

  • Enhance Customer Experience
  • Create a Sense of Place
  • Remain Relevant for Today’s Traveler
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Concession SPACE

42% 58%

Pre-Security Post-Security

Concession SALES

28% 72%

Post-Security Pre-Security

Concessions Overview – Today’s Program

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ConcessionsProgram Overall Sales

$10.90 $10.72 $11.16 $11.20

2014 2015 2016 2017

Sales Per Departing Passenger

3,300,000 3,400,000 3,500,000 3,600,000 3,700,000 3,800,000 3,900,000 4,000,000 4,100,000 4,200,000 4,300,000 4,400,000 $- $5.0 $10.0 $15.0 $20.0 $25.0 $30.0 $35.0 $40.0 $45.0 $50.0 2014 2015 2016 2017

Millions

Gross Sales by Category

Food and Beverage News & Convenience Specialty Retail EPAX

21% 14% 65%

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  • Optimize the customer experience and increase

customer/passenger satisfaction

  • Maximize Concessionaire financial returns and

Revenue to Airport

  • Create a “sense of place” and capture the spirit
  • f Indianapolis and the region
  • Represent local, regional, national and

international concepts and brands

  • Create opportunities for Airport Concessions

Disadvantaged Business Enterprises (“ACDBE”)

  • Remain relevant in a dynamic ever-changing

environment

Future Concessions Refresh Program Objectives

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Future Business Opportunity

  • 40 concessions spaces

are expiring at the end

  • f 2018
  • 5 concessions spaces

are expiring at the end

  • f 2020

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DRAFT – SUBJECT TO CHANGE

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  • Construction Costs
  • Security
  • Airline Operations
  • Small Spaces
  • Operating Hours
  • Operating Costs
  • Delivery/Storage
  • Employee Badging
  • Employee Parking
  • Labor

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Doing Business at an Airport

Airport vs. Street Retail: Key Business Considerations

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Possible Deal Structures

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  • Direct Lease
  • Joint venture
  • Participation financially and operationally by two or more parties
  • Sublease
  • Prime concessionaire and one or more subtenants
  • Licensing/Franchising
  • Other
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Future Concessions Space Allo llocation Recommendation

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Current

42% 58% Proposed

Pre-Security Post-Security

30% 70%

Post-Security Pre-Security

DRAFT – SUBJECT TO CHANGE

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Concourse A Concourse B Civic Plaza

Future Concessions Programming Recap

  • 50 News & Convenience,

Retail and Food & Beverage Concessions Spaces

  • 62,000+ Square Feet of

Concessions Space

  • 30% of Concessions space is

Pre-Security, 70% is Post- Security

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DRAFT – SUBJECT TO CHANGE

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Civic Plaza - Proposed Civic Plaza - Existing Civic Plaza - DRAFT – SUBJECT TO CHANGE

Total Square Footage Offerings Current: 27,599 Proposed: 19,480

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Concourse A - Proposed Concourse A - Existing Concourse A - DRAFT – SUBJECT TO CHANGE

Total Square Footage Offerings Current: 19,828 Proposed: 20,435

Concourse A - Proposed

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Concourse B - DRAFT – SUBJECT TO CHANGE Concourse B - Proposed

Concourse B - Existing

Fast Casual

Total Square Footage Offerings Current: 19,557 Proposed: 24,335

Concourse B - Proposed

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Anti ticip ipated Tim Timeli line

Event Anticipated Date* Information and Networking November 8, 2017 Issue Solicitation February 2018 Solicitation Response Due Date 2018 Q2 Tenant Solicitation Award (s) 2018 Q3 Phased Construction Timeline 2019 - 2021

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TENTATIVE – SUBJECT TO CHANGE

https://www.ind.com/business/concessions-refresh-program

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The IAA’s Supplier Diversity Program Holli Harrington – Director of Supplier Diversity

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The Indianapolis Airport Authority (IAA) values diversity and is committed to providing meaningful opportunities to Disadvantaged, Minority, Women and Veteran Business Enterprises (DMWVBE). It is the policy of the IAA to implement measures to increase the participation and utilization of DMWVBE’s in Authority contracts and their respective subcontracts issued in relation to airport related services and purchases, including but not limited to construction, professional services, goods and concessions.

About Our Polic licie ies

Participation of Disadvantaged Business Enterprises in Airport Concessions The United States Department of Transportation (USDOT) requires every airport that receives federal grants to maintain a Disadvantaged Business Enterprise (DBE) Program. The program for Airport Concession DBEs (ACDBE), is mandated by Title 49 Code of Federal Regulations part 23 (49 CFR 23).

ACDBE Program:

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Purpose of the ACDBE Program

  • To ensure nondiscrimination in the award and administration of concession opportunities
  • To create a level playing field on which ACDBEs can compete fairly for concession opportunities
  • To ensure that only firms that fully meet ACDBE eligibility standards are permitted to participate
  • To help remove barriers to the participation of ACDBEs in concession opportunities

Who Can Quali lify as an ACDBE?

Only firms organized for profit are eligible §26.73(d).

  • To qualify as an ACDBE, a firm must be:
  • An existing small business, as defined by Small Business Administration (SBA) standards
  • At least 51% owned by socially and economically disadvantaged individuals who:

✓ are US citizens or permanent residents ✓ possess expertise in their field ✓ control the daily business operations ✓ Have a personal net worth less than $1,320,000

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Busin iness Opportunities for ACDBEs

  • Food and Beverage Concessions
  • News & Gift Concessions
  • Specialty Retail Concessions
  • Services Concessions
  • Goods and Services Supplier
  • Management/Joint Venture
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Carol Hurley – Environmental Health Specialist

churley@marionhealth.org Office Number 317-221-2255 Cell Number 317-373-2713

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Mission Statement

To Promote Physical, Mental and Environmental Health; Prevent and Protect Against Disease, Injury and Disability.

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Retail Food Establishment Sanitation Requirements

  • Current code is Title 410 IAC 7-24
  • https://www.in.gov/fssa/files/410_iac_7-24_food_establishment.pdf

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Doing Business at the Airport

Doreen Cherry – Procurement Manager

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Go to www.ind.com or www.indianapolisairport.com

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You may choose to register or browse through current

  • pportunities
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The Vendor Portal will appear giving you the option to register or browse

  • pportunities
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Listing of business

  • pportunities
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Vendor Registration & Emergency Operations

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Use key words to search and select categories related to the services and/or supplies your company offers

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If you select the option ALL CATEGORIES (999999), an email will be sent every time a bid opportunity is posted

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Q & A

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NETWORKING BREAKOUT SESSION

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Contact In Information: David Shaw 317-625-5948 dshaw@in ind.com Jason Paltzer 317-829-4750 jp jpaltzer@ind.com

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