Advising in Turbulent Times Karen Sullivan-Vance, Ed.D. Welcome! - - PowerPoint PPT Presentation

Tutoring Matters Webinar Series

Tutoring Matters Webinar Series NACADA Global Advising Week 2020

Advising in Turbulent Times

Karen Sullivan-Vance, Ed.D.

Welcome! Today’s seminar starts at 11am BST. Please MUTE your microphone. You can introduce yourself and ask questions in the zoom chat window.

Tutoring Matters Webinar Series

Global Advising Week 2020

A warm welcome to participants from across the globe NACADA, the Global Community for Academic Advising, is 40! Between May 3-9, 2020 NACADA Global Advising Week, co-sponsored by UKAT and LVSA, celebrates advising around the world. All events, including this one, are free and open to all – see more at

https://nacada.ksu.edu/Community/NACADA- Global-Advising-Week.aspx

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Webinar Presenters

David Lochtie Host

Dr Karen Sullivan- Vance

• Assoc. Vice Provost

for Student Success University of Tennessee, Knoxville

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OBJECTIVES

Develop an understanding

• f some of the challenges

facing the world. Discuss how these challenges impact a student’s ability to learn and a college campus’ ability to retain those students. Discuss the role of a college campus, specifically related to free speech, safe spaces, and social/emotional support. Outline how Student Development Theory can be used to address development during periods

• f intense social upheaval.

Provide tools advisors can use when working with students who face challenging situations. Advisor self-care.

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STATE OF THE WORLD

POST THE GREAT RECESSION FINANCIAL UNCERTAINTY POLITICAL TURMOIL RISE IN HATRED FIRST GENERATION TO NOT EXCEED THEIR PARENTS VALUE OF HIGHER EDUCATION BEING DEBATED

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GLOBAL HIGHER EDUCATION CHALLENGES

• Increasing costs and student debt
• Increasing numbers of first-generation, low socio-economic status

students

• Brexit and impact on Erasmus
• Budget cuts and high staff turnover in Australia
• Performance based funding
• Partnering with communities to impact innovations/economics
• Ensuring curriculum is up to date to support the workplace
• Developing dynamic approaches, technology to support student

learning

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GLOBAL PANDEMIC-COVID-19

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OUR NEW LIVES

• Quarantine
• Isolation
• Social Distancing
• Alone Together
• Fear/Worry
• When Will this End?

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GLOBAL RECESSION

• Unemployment
• Pay cuts and furloughs
• Increase in usage of food

pantries/banks

• Housing Insecurity
• Businesses Closing
• New graduates having job
• ffers rescinded
• Major losses in retirement

accounts/investments

This Photo by Unknown Author is licensed under CC BY

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GLOBAL PANDEMIC IMPACT

STUDENTS

• Shattered Dreams
• Increased stress/anxiety
• Technology Issues
• Family Stress
• Money Worries
• Grief
• Loss of Motivation
• Delay entry into university

UNIVERSITIES

• Move to online
• Refunds for housing and

dining

• Ensuring students, faculty

and staff have what they need to work/study remotely

• Furloughs, no new hires
• Working long hours, while

trying to take care of their families

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LOST MILESTONES

A State of Postponement or Cancellation for Students:

• Lost Jobs
• Residence Halls Closed
• Moved home with family
• Awards Banquets
• Graduation Ceremonies
• Internships/Apprenticeships
• Jobs and Careers
• Long Term Impact of Deferred Dreams

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NATURAL DISASTERS

• Hurricanes
• Tornados
• Tsunamis
• Earthquakes
• Floods
• Typhoons

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PERSONAL DISASTERS

• Job Loss
• No promotion when expected
• Injury
• Illness
• Divorce
• Separation from family
• Death of a family member or close friend

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DEMOGRAPHIC CLIFF 2025…

• Decades long decreasing birth rates
• Migration Patterns
• Immigration

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DROP IN TRADITIONAL AGED COLLEGE STUDENTS

15% in 5 Years

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CHANGING NEEDS in HIGHER EDUCATION

• Educational Equity
• Student Loan Forgiveness
• Courses in Different Formats-Synchronous, Asynchronous Learning
• Instructional Design
• Flexible and Innovative Thinking
• Utilization of Industry, Alumni and Stakeholders

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IMPACT ON STUDENTS

Dissonance between the goals of higher education learning and the lived experiences of our students Increased mental health issues Rising costs/accruing debt Food insecurity Housing insecurity Cost of technology/supplies Increased student activism Decline in civil discourse

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SO…

…How can we best support

• ur students through

turbulent times?

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TUTORING/ADVISING PRACTICE GROUNDED IN THEORY

➢ Maslow’s Hierarchy of Needs ➢ Sandford’s Challenge and Support ➢ Schlossberg’s Transition Theory & Mattering vs. Marginality ➢ Lewin’s B = ƒ(P, E)

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MASLOW’S HIERARCHY of NEEDS

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SANFORD’S CHALLENGE and SUPPORT

➢ Readiness ➢ Challenge ➢ Support

Students need to have a balance between the challenges they are experiencing, and the support offered to help them.

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SCHLOSSBERG’S TRANSITION THEORY

Transitions

➢ Events or Non-Events resulting in changes ➢ Meaning for the Individual is based on

Type: Anticipated, Unanticipated Context: Relationship to Transition and the Setting Impact: Alerterations in Daily Life

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SCHLOSSBERG Cont.

Transition Process:

➢ Reactions Over Time ➢ Moving In ➢ Moving Through ➢ Moving Out

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SCHLOSSBERG Cont.

Coping Through the 4 S’s:

➢ Situation: Trigger, Timing, Control, Role Change, Duration,

Previous Experience

➢ Self: Personal Characteristics, Psychological Resources ➢ Support: Types, Functions, Measurement ➢ Strategies: Categories, Coping Methods

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LEWIN’S PERSON ENVIRONMENT INTERACTIONS THEORY

B=f(P,E)

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Even Now Student Success is Unchanged

• Transition and integration into a community of scholars
• Student Persistence
• Institutional Retention Efforts
• Academic Progress
• Involvement in Co-Curricular
• Degree Completion
• Transition Post-Graduation into

Graduate/Professional Program

• r World of Work

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NACADA CORE VALUES

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ADVISING STUDENTS THROUGH CHALLENGING TIMES

Acknowledging what is happening Ask how they are doing? Listen to students Develop a strong referral network Campus Forums Ongoing Advisor development and training Show up to events to let students know you care

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STUDENT SUPPORT

Counseling Flex Hours Pop up Advising Online Advising/Chat Bot Food Pantries/Food Apps Textbook rentals/No cost textbook/Open source Microgrants Emergency Loans Loaner Laptops WiFi Hotspots Emergency housing

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We Know

Academic Advising Matters to Students Advisors Create Learning Opportunities Fosters Student Success and Persistence Leads to Retention and Degree Completion

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TUTOR/ADIVSOR SELF-CARE

Allow space for tutors to talk through situations Allow tutors time to process Consistent hours/avoiding excess hours Wellness programs

• n campus

Connecting tutors with on and off- campus referrals Rewards and Recognition Standing desks/ergonomic work environments Develop programs that give tutors a voice Develop a Fun Team

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ADDITIONAL TUTOR/ADVISOR SELF-CARE

• Limit Exposure to News
• Develop a Routine
• Exercise Daily
• Do Not Schedule Online Meetings Back to Back
• Take Regular Breaks
• Eat Healthy Meals
• Use a Meditation/Mindfulness App
• Plan Time to Connect with Family and Friends
• Practice Gratitude
• Use this as an Opportunity to Reset
• Give Yourself and Others Grace
• Remember This Will Pass

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FINALLY…

There are no insignificant conversations.

• Dr. Larry Roper

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See you again soon at our next event: https://www.ukat.uk/webinars