Adaptive Training and Testing Techniques Matthew Reed Office of - - PowerPoint PPT Presentation

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adaptive training and testing techniques

Adaptive Training and Testing Techniques Matthew Reed Office of - - PowerPoint PPT Presentation

Nov 22, 2022 455 likes •772 views

Adaptive Training and Testing Techniques Matthew Reed Office of Ground Water and Drinking Water August 25, 2020 Water Sector Challenges During COVID- 19 Pandemic Operator Training for CEUs In-Person Training Lacking CEUs Not Always

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Adaptive Training and Testing Techniques

Matthew Reed Office of Ground Water and Drinking Water August 25, 2020

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Water Sector Challenges During COVID- 19 Pandemic

Operator Training for CEUs
In-Person Training Lacking
CEUs Not Always Accepted by Primacy

Agency for Online Training

Operator Testing for Certification and Renewals
In Person Testing Availability
Virtual Testing Options

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Web Based Training For Operators

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≠

The Challenge

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Involve The Stakeholders

State Primacy Agency

– course approval – attendance tracking

Instructors

– willingness vs. ability

Prospective Students

– “if you build it they will come”

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Select a Webinar Platform

Considerations:

The learning curve – for instructors &

attendees

Desired features - open or closed?
Cost
Other considerations

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Microsoft Teams

We already had Office365 on our computers, so no additional costs.

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Lessons We’ve Learned (the hard way)

Good Internet Connection!!!

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Lessons We’ve Learned (the hard way)

Technical Support

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Lessons We’ve Learned (the hard way)

The Rock Star Instructor

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Lessons We’ve Learned (the hard way)

Designated Internal Support

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Lessons We’ve Learned (the hard way)

Vary Training Styles

Interactive Video Demonstrate Lecture

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Lessons We’ve Learned (the hard way)

Eliminate Distractions

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Lessons We’ve Learned (the hard way)

Eliminate Distractions

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Lessons We’ve Learned (the hard way)

It Happens

MOST OF ALL HAVE FUN!

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Donald Papai Apprentice Training Director Alliance of Indiana Rural Water PO Box 789 Franklin, IN 46131 Tel: (317) 789-4200 Email: dpapai@inh2o.org

Thank You!

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SLIDE 17 August 25, 2020

REMOTE PROCTORING: Iowa’s Golden Ticket for Exam Delivery

Laurie Sharp, Coordinator Drinking Water & Wastewater Operator Certification and Drinking Water Capacity Development Iowa Department of Natural Resources Bureau of Water Quality

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Pre Covid Exam Delivery in Iowa:

◼ Six Regional IDNR Field Offices ◼ Proctored by regional office front desk staff ◼ Computer based with automatic scoring and diagnostics upon completion ◼ Community College Computer Lab: ◼ Walk in hours six days a week; open late on T and Th ◼ Proctored by computer lab staff; ABC trained ◼ Computer based with automatic scoring and diagnostics upon completion

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In a Pickle…

◼ Venues closed indefinitely: March ◼ Ambiguity as to when, if, and at what capacity venues

would reopen…

◼ Regress back to paper exams?

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Remote Proctoring as a solution?

◼ Iowa’s training infrastructure had made almost an

immediate switch to virtual

◼ Iowa’s educational system, secondary and post high

school, had made the leap to online instruction and virtual, secure testing.

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Association of Boards of Certification to the rescue..

◼ Iowa was already contracting with ABC for

the electronic delivery of ABC National Standardized exams.

◼ ABC’s relationship with a company who

had been providing this service globally for years: PSI

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Remote Proctoring:

◼ A testing candidate can take an exam

from anywhere 24/7 as long as they have the following:

◼ Laptop or Computer with camera and

microphone

◼ Quiet, secluded spot

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Remote Session Security:

◼ Live proctor check in: ID check ◼ Proctor to Examinee Ratio: 1:8 ◼ Scan of surroundings ◼ Session recorded ◼ Calculator & Formulas on screen

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Iowa Exam Process :

◼ Apply Online or Paper Application: ◼ FY20- 88% were online submittals ◼ Eligibility Letter issued by State ◼ Operator contacts us to let us know if

they want to take exam remotely or at a specific venue

◼ In a few months they will be able to indicate

their choice online during application submittal.

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Exam Process in Iowa:

◼ Iowa Venue Electronic Delivery: ◼ Iowa staff emails a spreadsheet with the

following info to ABC:

◼ Operator Name ◼ ID# ◼ Phone/ contact number ◼ Exam Category, Type and Grade ◼ (i.e. Drinking Water Treatment Grade 3) ◼ ABC sets up electronic exams with secure

User IDs and Passwords for Iowa Proctors

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IA Exam Process Continued:

◼ Remote Proctoring Delivery: ◼ Iowa staff enters info into an “Iowa specific” dashboard PSI

calls a “Bridge.”

◼ Operator Name ◼ ID# ◼ Email address ◼ Exam Category, Type and Grade ◼ (i.e. Drinking Water Treatment Grade 3)

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Remote Proctoring Delivery once PSI has

perator information:

◼ PSI emails operator individual link for

exam scheduling

◼ Operator has complete control over

scheduling and rescheduling

◼ PSI offers 24/7 technical assistance for

any IT issues

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Downsides to Remote Proctoring?

Higher Price per Exam Package (Debunked):

◼ Scheduling & rescheduling all done by

Operator

◼ Exams can be taken 24/7 ◼ No travel / per diem ◼ Less time away from system operations ◼ Customer Service & TA provided by testing

company- not DNR program staff

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Downsides to Remote Proctoring?

◼ Inadequate Internet Infrastructure? (Debunked) ◼ Experience drawn from switch to virtual continuing education ◼ Experience drawn from switch to web based, electronic exams

years ago

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Thanks to COVID-19

◼ Increase in exam accessibility ◼ Future pandemics (knock on wood) there will be no

“interruption” in service

◼ Accelerated the sometimes slow wheels of bureaucracy.

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Questions:

◼ Laurie Sharp ◼ 515/725-0284 ◼ Laurie.sharp@dnr.iowa.gov ◼ Tom Healy, Associations of Boards of

Certification

◼ 515/963-5921 ◼ thealy@abccert.org