About this deck. This deck contains the slides presented at our 2020 connection charges workshop, held on 13 June 2019 in Victoria in London. We’ve added a few slides post -event to add clarity for readers – where we’ve done this we’ve marked these slides with the following icon: Please remember that this slide deck was used as a basis for discussion and feedback at the workshop, and much of the contents are proposals or possibilities. Therefore please don’t use this deck in isolation when making business decisions. We’ll continue to share more information about our plans for our 2020 connection charges as they evolve – make sure you’re subscribed to our newsletter to stay updated. Please don’t hesitate to speak to us if you need any clarity - we’re here to help. You can email our customer engagement team at keyaccounts.strategicpartnering@thameswater.co.uk or call:
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