A Simple Case of Positive Self Presentation? More than just a - - PDF document

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A Simple Case of Positive Self Presentation? More than just a - - PDF document

9 th Annual DSW Conference Melbourne, 18-19 th November 2009 A Simple Case of Positive Self Presentation? More than just a carer: A career that makes a difference liz.matthews@tipping.org.au Written by Liz Matthews, Colin Rawlings, Karen


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9th Annual DSW Conference Melbourne, 18-19th November 2009 1

A Simple Case of Positive Self Presentation?

More than just a carer: A career that makes a difference liz.matthews@tipping.org.au

Written by Liz Matthews, Colin Rawlings, Karen Turner and Pauline Bowman. Edited and Revised Second Edition by Liz Matthews

Introduction

  • Discussion - why the role of Direct

Support Workers are considered as Carers…

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9th Annual DSW Conference Melbourne, 18-19th November 2009 2

Introduction

  • Discussion – why the role of

Direct Support Workers are considered as Carers …

  • As DSW’s we can be our own

worst enemies in the way we communicate and represent the work we do to others ….

Introduction

  • Discussion – why the role of

Direct Support Workers are considered as Carers …..

  • As DSW’s we can be our own

worst enemies in the way we communicate and represent the work we do to others ….

  • Wording and terminology used

when discussing with others what we do on a day to day basis ….

Disability Support Worker Carer Personal Care Assistant

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9th Annual DSW Conference Melbourne, 18-19th November 2009 3

A Personal View

  • Two years I ago was a Truck

Driver – Wanted a career change – something different

A Personal View

  • Two years I ago was a Truck

Driver – Wanted a career change – something different

  • Recommendation to enter the

disability field was through family

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9th Annual DSW Conference Melbourne, 18-19th November 2009 4

A Personal View

  • Two years I ago was a Truck

Driver – Wanted a career change – something different

  • Recommendation to enter the

disability field was through family

  • Only experience with disabilities

was a family member

First Impressions

  • It’s just about caring for,

looking after and doing everything!

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9th Annual DSW Conference Melbourne, 18-19th November 2009 5

First Impressions

It’s about caring for , looking after and doing everything ! Interview – Personal cares and wiping someone else’s Bum …… NO WAY !

First Impressions

  • It’s just about caring for,

looking after and doing everything!

  • Interview – Personal cares

and wiping someone else’s bum! NO WAY

  • Time to contemplate!

Bum Wiping

Hesitant

I can DO this !

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Help me understand

  • Personal cares – to

support and promote the dignity of a person with a disability

Help me understand

  • Personal cares – to

support and promote the dignity of a person with a disability

  • To enhance quality of life

& live an ordinary life within my community

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9th Annual DSW Conference Melbourne, 18-19th November 2009 7

Help me understand

  • Personal cares – to

support and promote the dignity of a person with a disability

  • To enhance quality of life

& live an ordinary life within my community

  • To enable independence

to the best of ones ability

Changing Focus

  • The purpose of this

presentation is to show how we can foster a culture change

Make Choices

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9th Annual DSW Conference Melbourne, 18-19th November 2009 8

Changing Focus

  • The purpose of this

presentation is to show how we can foster a culture change

  • Educating ourselves and
  • thers

Make Choices Choose Goals Reach Potential

Changing Focus

  • The purpose of this

presentation is to show how we can foster a culture change

  • Educating ourselves and
  • thers
  • Where do we start?

Make Choices Choose Goals Reach Potential Independence Community Value

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How do YOU perceive your Role?

  • I just go in there to care

for and look after …..

How do YOU perceive your Role?

  • I just go in there to care

for and look after ….

  • Think outside the square

… .

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Terminology and the capacity to Self Promote !

  • I have undertaken training to

be able to support ….

Terminology and the capacity to Self Promote !

  • I have undertaken training to

be able to support …. I attend training that enables me to increase my knowledge and awareness and ensure best practices in providing support and quality outcomes

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9th Annual DSW Conference Melbourne, 18-19th November 2009 11

Oh No You Didn’t Just Say That

  • They depend on me to

do everything….

Oh No You Didn’t Just Say That

  • They depend on me to

do everything….

  • I do all the house work,

cook their meals, ensure they wash properly and tidy their rooms…

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Now That’s More Like It

  • I provide assistance and

guidance to promote independence ….

Now That’s More Like It

  • I provide assistance and

guidance to promote independence …. I assist individuals to reach their life goals and share in the enjoyment of each achievement – great or small

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Community Access ? I don’t think so !

  • We had community

access today

Community Access ? I don‘t think so !

  • We had community

access today

  • We went for a four hour

drive in the bus!

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Community Access ? I don’t think so !

  • We had community

access today

  • We went for a four hour

drive in the bus!

  • Everyone loved the

sights from inside the bus!!

Trying Something New…. How times have changed

I supported a person to integrate into their local community by assisting them to join the library as defined in their life plan goals

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9th Annual DSW Conference Melbourne, 18-19th November 2009 15

Trying Something New…. How times have changed

I supported a person to integrate into their local community by assisting them to join the library as defined in their life plan goals In the community I am educating people not to address me but the person I am supporting

The Old Way …..

  • The staff decide what

activities happen over the weekend as it’s quicker

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The Old Way ….

  • The staff decide what

activities happen over the weekend as it’s quicker

  • It depends on who is coming
  • n as to what will happen

The Old Way ….

  • The staff decide what

activities happen over the weekend as it’s quicker

  • It depends on who is coming
  • n as to what will happen
  • Oh it’s because of their

disability they can’t do that …

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TRANSITION

  • We focus on the abilities of each

individual and work towards up-skilling

TRANSITION

  • We focus on the abilities of each

individual and work towards up-skilling I raise awareness in the community by supporting people to overcome barriers through positive communication

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9th Annual DSW Conference Melbourne, 18-19th November 2009 18

TRANSITION

  • We focus on the abilities of each

individual and work towards up-skilling I raise awareness in the community by supporting people to overcome barriers through positive communication It is not always the person who is disabled but the barriers created within a disabling world

Changing Culture from this…

  • It pays the bills
  • I couldn’t find anything else
  • It’s just a job!
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Changing Culture from this…

  • It pays the bills
  • I couldn’t find anything else
  • It’s just a job!
  • Someone has to look after ‘ those ‘

people

  • It’s just like looking after kids but

they’re bigger

To a Culture focusing on…

  • My career offers me the opportunity to

learn, grow and develop through the two way relationship I have with the people we support

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To a Culture focusing on…

  • My career offers me the opportunity to

learn, grow and develop through the two way relationship I have with the people we support I work in a supportive team environment sharing information

  • I have developed in-depth

Communication and active listening skills along with problem solving techniques

To a Culture focusing on…

  • My career offers me the opportunity to

learn, grow and develop through the two way relationship I have with the people we support I work in a supportive team environment sharing information

  • I have developed in-depth

Communication and active listening skills along with problem solving techniques

  • Liaising with other service providers

and creating community linkages

  • Assessment, planning, implementing

and evaluating – e.g. life plans Neighbourhood House Adult Day Centre Headway Noweyung Men’s Shed

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9th Annual DSW Conference Melbourne, 18-19th November 2009 21

Effective Communication

  • How we demonstrate
  • ur skills, abilities and

experience to:

  • People we Support

Effective Communication

  • How we demonstrate
  • ur skills , abilities and

experience to :

  • Families
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Effective Communication

  • How we demonstrate
  • ur skills, abilities and

experience to:

  • Our Peers

Effective Communication

  • How we demonstrate
  • ur skills ,abilities and

experience to :

  • The Community
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Effective Communication

  • How we demonstrate
  • ur skills ,abilities and

experience to :

  • Potential DSW’s

Positive Self Presentation

Training

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9th Annual DSW Conference Melbourne, 18-19th November 2009 24

Positive Self Presentation

Terminology Training

Positive Self Presentation

Acknowledge

Terminology Training

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9th Annual DSW Conference Melbourne, 18-19th November 2009 25

Positive Self Presentation

Promoting

Acknowledge Terminology

Training

Questions?

  • Thank You!
  • Written by Liz Matthews, Colin Rawlings, Karen

Turner and Pauline Bowman. Edited and Revised Second Edition by Liz Matthews

  • E W Tipping Foundation – Lakes Entrance

Gippsland

  • Email: liz.matthews@tipping.org.au