A RISK WORTH TAKING Leading a diverse and disparate team to achieve - - PowerPoint PPT Presentation

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A RISK WORTH TAKING Leading a diverse and disparate team to achieve - - PowerPoint PPT Presentation

Information Technology Services and the Tasmanian Institute of Teaching and Learning A RISK WORTH TAKING Leading a diverse and disparate team to achieve significant change. Bronwyn Davies Project Leader My Learning Online Information


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Information Technology Services and the Tasmanian Institute of Teaching and Learning

A RISK WORTH TAKING

Leading a diverse and disparate team to achieve significant change.

Bronwyn Davies Project Leader My Learning Online

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

A risk working taking

Photo 1: http://www.flickr.com/ http://farm4.staticflickr.com/3234 /2620480962_2d6cdfc1f8_z_d.jpg Photo 2: http://www.flickr.com/ http://farm3.staticflickr.com/2659/3878 890767_8107664775_z_d.jpg

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

Photo 3: http://www.flickr.com/ http://farm4.staticflickr.com/3176/26956771 21_9d727dba98_z_d.jpg Photo 4: http://www.flickr.com/ http://farm1.staticflickr.com/98/380349293_ b3b9df1277_z_d.jpg

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

Photo 5: http://wwwlflickr.com/ http://farm4.staticflickr.com/3134/29022054 94_62836e7f73_z_d.jpg Photo 6: http://wwwlflickr.com/ http://farm6.staticflickr.com/5101/56348421 26_d6f2f48454_z_d.jpg

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

Photo 7: http://www.flickr.com/ http://farm5.staticflickr.com/4141/4743434817_f91b920a36_z_d.jpg Photo 8: http://www.flickr.com/ http://farm9.staticflickr.com/8063/8234127005_54aa0c13a6_z_d.jpg

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

My Learning Online

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Three areas of challenge

  • Immovable timeline
  • Systems & integration
  • Communication / relationships

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

Source: http://www.gartner.com/technology/research/methodologies/hype-cycle.jsp

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

Immovable Timeline

  • End of life for current system 31 January 2013
  • Project timeline MUST fit in around academic

timetable and student needs

  • Delay resulted in a higher downstream workload
  • Significant unknowns:

– UTAS had not used a SaaS provision for such a mission-critical system – D2L had not provided SaaS for an Australian client

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

System integration

  • Competing vendors
  • Unstable upstream systems
  • Constant change
  • Staff turnover
  • Security challenges
  • Unique Tasmanian legislative requirements

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

Communication / Relationships

  • Never too much communication
  • Perception vs Reality
  • Champions
  • Choose committee members well

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

Organisational Structure

Project Leader Learning & Teaching Student Support Information Technology Vendor engagement Project Support

CIO Project Leader Project Management Learning Systems Support Officers Project Support

Head TILT Senior Educational Developer Senior Educational Developer 5 x Educational Developers Project Support (B)

Project Structure Real Structure

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Photo 9: http://www.flickr.com http://farm4.staticflickr.com/3365/5747615704_908aea60a6_z_d.jpg

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

Organisational Structure

Project Leader Learning & Teaching Information Technology Project Support

Student Support

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Success

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Customer Success

  • I loved the marking rubrics and marking online;
  • I loved the grades feature and how it calculated everything for me;
  • I loved the simplicity of the contents tool for putting the unit

together;

  • I found the resources available through UTAS to be excellent, and

when I was stuck I found Googling (sic) D2L or Youtubing (sic) D2L were excellent ways of finding out new things.; and

  • I also requested help on a range of topics throughout the unit, and

was quickly helped several times – sometimes with no great solution, but it was awesome to know that I wasn’t just doing it wrong.

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

System Success

  • 862 award units in Semester 1 2013
  • 25,660 unique users logged on
  • 11,613 unique students
  • 4,000+ concurrent users

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

Relationships Success

  • Project continuing to meet milestones
  • Ongoing cooperation between ITS and TILT on:

– Technology Enhanced Learning & Teaching Plan – PVC White Paper – LEAPP – Learning enhancement, analytics, performance project

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Photo 10: http://www.flickr.com/ http://farm9.staticflickr.com/8021/7499529036_2a978f8b1d_z_d.jpg

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

Outstanding Project Tasks

  • 1 customisation outstanding - Groups
  • Further development to improve 3rd party integrations
  • MyLO Manager additional development
  • MyCertificates development
  • Bulk data storage
  • Complete migration of semester 2 and full year units from

2012 – due May 2013

  • 900 units prepared and 400 staff trained for semester 2

2013 – May-June 2013

  • Project end 30 June 2013

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

Future Work

  • Desire2Learn / UTAS Open Instance:

– Open Educational Resources – Open Courses

  • Learning Analytics
  • State, National and International partnerships
  • Ongoing support for leading edge technology

enhanced learning and teaching

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Information Technology Services and the Tasmanian Institute of Teaching and Learning

Acknowledgements

The project wishes to acknowledge the support of the:

  • MyLO Project Board;
  • Chair and members of the Implementation Team;
  • Staff working within and supporting the project and
  • the work and encouragement of ex-UTAS managers –

Mr John Parry (former CIO) Dr Gary Williams (former Co-Head TILT)

Photos from www.flickr.com (Creative Commons Attribution Share Alike) and my private collection

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http://creativecommons.org/licenses/by/4.0/