SLIDE 1
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5th TF-NOC Meeting Dubrovnik, February 2012
NOC responsibilities
■ ACOnet
■ www.aco.net ■ Austrian Academic Computer Network
■ VIX
■ www.vix.at ■ Vienna Internet eXchange
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5 th TF-NOC Meeting Dubrovnik Flash presentation ACOnet Harald - - PowerPoint PPT Presentation
5 th TF-NOC Meeting Dubrovnik Flash presentation ACOnet Harald - - PowerPoint PPT Presentation
5 th TF-NOC Meeting Dubrovnik Flash presentation ACOnet Harald Michl - harald.michl@univie.ac.at 1 NOC responsibilities ACOnet www.aco.net Austrian Academic Computer Network VIX www.vix.at Vienna Internet eXchange 5 th
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5th TF-NOC Meeting Dubrovnik, February 2012
Network infrastructure
■ Managed from ACOnet core Team Vienna ■ Intelligent remote hands and eyes at pops
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5th TF-NOC Meeting Dubrovnik, February 2012
Services / Monitoring
■ Services
■ Internet Access ■ L2 / L3 circuits / clouds
■ Monitoring
■ Icinga ■ check_mk and pnp4nagios ■ see also
http://ripe63.ripe.net/archives/video/203/ http://ripe63.ripe.net/presentations/165-ripe63- eix-vix_icinga.pdf
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5th TF-NOC Meeting Dubrovnik, February 2012
NOC structure
■ Centralized experts during daytime
■ emergency telephone number without SLA ■ best effort mostly works ■ very low number of emergency calls
(< 5 per year) ■ Customers are Universities and
ministries
(http://www.aco.net/teilnehmer.html?&L=1)
■ No SLAs ■ Mailing-lists for communication
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5th TF-NOC Meeting Dubrovnik, February 2012
inter-NOC communication
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5th TF-NOC Meeting Dubrovnik, February 2012
inter-NOC communication
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PR & WEB-master NOC LIR Boss event organisaion / gofer external representation anomaly detection/ DDoS mitigation
- peration of
servers
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5th TF-NOC Meeting Dubrovnik, February 2012
inter-NOC communication
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PR & WEB-master NOC LIR Boss event organisaion / gofer external representation anomaly detection/ DDoS mitigation
- peration of
servers
Tool for communication: LUNCH :-)
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5th TF-NOC Meeting Dubrovnik, February 2012
Documentation
■ dedicated software for Inhouse-
cabling
■ Maintained by VUCC facility staff
■ Confluence WIKI ■ Own home-grown database for
ACOnet and VIX
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SLIDE 10
5th TF-NOC Meeting Dubrovnik, February 2012
That’s it
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