5 th TF-NOC Meeting Dubrovnik Flash presentation ACOnet Harald Michl - harald.michl@univie.ac.at 1
NOC responsibilities ■ ACOnet ■ www.aco.net ■ Austrian Academic Computer Network ■ VIX ■ www.vix.at ■ Vienna Internet eXchange 5 th TF-NOC Meeting Dubrovnik, February 2012 2
Network infrastructure ■ Managed from ACOnet core Team Vienna ■ Intelligent remote hands and eyes at pops 5 th TF-NOC Meeting Dubrovnik, February 2012 3
Services / Monitoring ■ Services ■ Internet Access ■ L2 / L3 circuits / clouds ■ Monitoring ■ Icinga ■ check_mk and pnp4nagios ■ see also http://ripe63.ripe.net/archives/video/203/ http://ripe63.ripe.net/presentations/165-ripe63- eix-vix_icinga.pdf 5 th TF-NOC Meeting Dubrovnik, February 2012 4
NOC structure ■ Centralized experts during daytime ■ emergency telephone number without SLA ■ best effort mostly works ■ very low number of emergency calls (< 5 per year) ■ Customers are Universities and ministries (http://www.aco.net/teilnehmer.html?&L=1) ■ No SLAs ■ Mailing-lists for communication 5 th TF-NOC Meeting Dubrovnik, February 2012 5
inter-NOC communication 5 th TF-NOC Meeting Dubrovnik, February 2012 6
inter-NOC communication NOC anomaly detection/ LIR DDoS mitigation external representation Boss operation of servers event organisaion / gofer PR & WEB-master 5 th TF-NOC Meeting Dubrovnik, February 2012 7
inter-NOC communication NOC anomaly detection/ LIR DDoS mitigation external representation Boss operation of servers event organisaion / gofer PR & WEB-master Tool for communication: LUNCH :-) 5 th TF-NOC Meeting Dubrovnik, February 2012 7
Documentation ■ dedicated software for Inhouse- cabling ■ Maintained by VUCC facility staff ■ Confluence WIKI ■ Own home-grown database for ACOnet and VIX 5 th TF-NOC Meeting Dubrovnik, February 2012 8
That’s it ? 5 th TF-NOC Meeting Dubrovnik, February 2012 9
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