26,000 Employees Teach Us the Top 5 Things an Office Ergonomics - - PowerPoint PPT Presentation
26,000 Employees Teach Us the Top 5 Things an Office Ergonomics - - PowerPoint PPT Presentation
26,000 Employees Teach Us the Top 5 Things an Office Ergonomics Program MUST Have OF1: Office Ergonomics Presented by: Tony Silva, CPE Agenda Review major findings of 2018 study www.ErgoExpo.com #ErgoExpo Agenda Review major findings
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Agenda
- Review major findings of 2018 study
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Agenda
- Review major findings of 2018 study
- Top 5 things an office ergonomics program must have
Lessons learned integrated with the current research...
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2018 Study
- Examine the relationship between discomfort:
- Demographics
- Products
- Attitude and knowledge
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2018 Study
- Examine the relationship between discomfort:
- Demographics
- Products
- Attitude and knowledge
- Discuss how these findings should impact the approach taken to
complete office ergonomic assessments
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Procedure
- 26,469 participants
- Subset of clients served by Atlas over 9-year period (2009-2017)
- Variety of sectors including financial, petroleum, pharmaceutical,
healthcare, and insurance
- All participants at a computer workstation
- Combination of both office and home
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Procedure
- Data collection was completed using Atlas’ web-based office ergonomics
assessment software AtlasOffice™
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Procedure
- Data collection was completed using Atlas’ web-based office ergonomics
assessment software AtlasOffice™
- Initiation of survey a combination of:
- Proactive program deployment
- Reactive (responding to an individual’s need)
- Each question within the survey is designed to assess different elements
- f office ergonomic risk and is based on current research and standards
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Procedure
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Procedure
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Procedure
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Procedure
- Demographics
- Gender, age, height, weight and hand size
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Procedure
- Demographics
- Gender, age, height, weight and hand size
- Discomfort:
- Participant is asked if he/she is experiencing discomfort
- If yes, asked to identify the location of the discomfort
- Discomfort is then assessed in each area using a 5-point scale for
frequency and severity of symptoms
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Procedure
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Procedure
- Productivity: Participants were asked the frequency with which discomfort
affects productivity using a 5-point
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Study Recommendations
- Continue/expand ergonomic and wellness programs for obese workers to
address discomfort and potential productivity loss.
- Be cautious of deploying standing workstations for all of the work
population.
- Emphasis should be placed on ergonomic modifications for individuals
5’3” and under, as well as those over 6’3”.
- Emphasis should be placed on ergonomic modifications and training for
younger employees, targeting programs on reinforcing good work habits.
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Study Recommendations
- Emphasis should not be placed on the employee’s job tenure. There is no
link to increased discomfort or loss of productivity.
- Emphasis should be placed on ergonomics programs for workers that
spend greater than 4 hours of time on the computer daily.
- Emphasis should be placed on ergonomics interventions for workers with
smaller sized hands.
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Study Recommendations
- Emphasis should not be placed on gender.
- Instead, modifications and programs should be placed for employees with
smaller-sized hands, those of shorter stature, and in Class II and III Obesity.
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Products vs. Discomfort
Findings:
- Products should be accompanied with the training and education on how
to properly use and set-up to allow the greatest effect on decreasing discomfort and reducing productivity loss.
- Lumbar support is a significant factor in discomfort and productivity.
- Priority should be placed on supplying this to employees and providing
training for proper set-up.
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Products vs. Discomfort
Findings:
- The position of the keyboard and mouse is more important than the
product used to achieve this position.
- There is a decrease in low back discomfort and responding increase in
productivity with employees using an adjustable height feature.
- It was expected to see an increase in ankle/foot discomfort with the
increased amount of standing. However, this was not the case.
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Attitude vs. Knowledge
Findings:
- Employees that have a positive attitude toward ergonomics are most
- ften those who need assistance.
- Younger and obese employees do not follow this relationship and an
adjustment in training content and approach could be considered.
- Involving other employees with a positive attitude toward ergonomics in
the training may help younger and obese employees realize the benefits
- f ergonomics from a first-hand account.
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Attitude vs. Knowledge
Findings:
- Developing a workplace culture of safety and overall wellness is integral
for decreasing discomfort and loss of productivity.
- The knowledge and attitude of the employees toward ergonomics plays a
significant role in the development of this culture.
- The more knowledge an employee has regarding proper ergonomic
setup, the less likely they are to have discomfort and lost productivity.
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Attitude vs. Knowledge
Findings:
- Employees that experience discomfort and loss of productivity
demonstrate a more positive attitude toward ergonomic changes.
- Involving these employees in an ergonomics program can help establish
a positive culture in the workplace.
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Questions
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Top 5 Things
Lessons learned integrated with the current research...
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Top 5 Things
1.
Clear policy and protocol on accommodation requests
2.
Training
- Principle based
- Microlearning
3.
Standard product list that includes portable equipment
4.
Methods to address non-work-related discomfort / pain
5.
Preventative exercises in the workplace... What and Where
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Top 5 Things
Number 1: Clear policy and protocol on accommodation requests (i.e., doctor’s notes)
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Top 5 Things
Number 1: Clear policy and protocol on accommodation requests (i.e., doctor’s notes)
- How do you address notes that “prescribe” a piece of equipment
- Sit/Stand desk
- “Ergonomic” chair
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Top 5 Things
Number 1: Clear policy and protocol on accommodation requests (i.e., doctor’s notes)
- How do you address notes that “prescribe” a piece of equipment
- Sit/Stand desk
- “Ergonomic” chair
- Policies should speak to features
- Adjustable lumbar
- Adjustable seat pan
- Adjustable armrests
- Etc.
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Top 5 Things
- Understand... this is going to happen, a lot!!
- 80 percent of people will experience lower back pain at some point in
their lives.
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Top 5 Things
Without a plan you are doomed to accept what comes your way...
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Top 5 Things
Without a plan you are doomed to accept what comes your way...
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Top 5 Things
1.
Require functional (granular) information from medical providers
- How long should the individual sit per day or interval before a change
in position
- How long should the individual stand per day or interval before a
change in position
- Versus “the individual needs a sit/stand desk”
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Top 5 Things
2.
Require the following functional info:
- Duration of limitations
- Is it permanent?
- Date of next medical visit/review
3.
Provide equipment for accommodation needs based on required features versus Product A or Product B
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Top 5 Things
4.
Integrate workplace changes based on a functional approach:
- Start with administrative controls. Considerations of:
- Breaks, work schedule
- Standing during phone calls/meetings
- Adjust existing equipment correctly; ongoing audits for compliance
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Top 5 Things
Number 2: Training
- Principle based
- Microlearning
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Top 5 Things
- Infusion of residential living spaces into the workplace
- Smartphones, laptops, and tablets allow us to pick up our office and move
it anywhere
- How do we enjoy these new working environments and get the most out
- f them without falling into bad habits and putting our body’s health at risk
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Top 5 Things
- Provide principle-based training content that applies to every environment
- Can be applied regardless of the work environment
- Neutral posture
- Wrists Straight
- Shoulders Relaxed and Elbows at your Side
- Head Upright and Looking Forward
- Feet, Legs and Back Supported
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Top 5 Things
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Top 5 Things
- Microlearning delivers content to learners in short, bite-sized, and easily
digestible nuggets.
- Each module is focused on meeting one specific learning outcome.
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Top 5 Things
- Microlearning is an ideal training strategy for today’s workers:
- Addresses short attention spans
- Is accessible on all mobile devices
- Can be deployed in various formats
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Top 5 Things
- Number 3: Standard product list that includes portable equipment
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Top 5 Things
- Standard product list is common practice
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Top 5 Things
- High prevalence of:
- Shared workspaces or hoteling stations
- Conference rooms
- Quiet rooms
- Work from home
- Work from hotel, coffee shop, etc.
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Top 5 Things
- Laptops alone are never a good option.
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Top 5 Things
- Introduce portable equipment
- Keyboard
- Mouse
- Laptop or tablet riser
- Promote Neutral Postures wherever you are
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Top 5 Things
Number 4: Consider strategies to address non-work-related pain / discomfort.
- 3 out of 4 people experiencing pain in the office have non-work-related
contributing factors
- E.g., past accident, hobby, sports
- Address these concerns via an Early Intervention Strategy
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Traditional Approach to Injury Management...
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An Alternative Approach to Injury Management...
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An Alternative Approach to Injury Management...
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An Alternative Approach to Injury Management...
www.ErgoExpo.com #ErgoExpo Root Causes Discomfort Fatigue Pain & Dysfunction
An Alternative Approach to Injury Management...
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An Alternative Approach to Injury Management...
Root Causes Discomfort Fatigue Pain & Dysfunction Recordable Injury
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Top 5 Things
- Help existing employees (especially aging employees)
- Avoid MSD injury claims (necks, backs, shoulders)
- Provide a first response non-reportable injury care option
- Address root causes
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Top 5 Things
- Address employee discomfort through OSHA compliant non-reportable
first aid measures:
- Ice or heat
- OTC medications
- Non-rigid splints (Kinesio tape)
- Preventative Stretching
- Massage
- Address workplace contributing issues via a workstation
assessment and job coaching
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Top 5 Things
Number 5: Preventative exercises in the workplace... What and Where
- Systematic review conducted by Institute of Work and Health (Ontario,
Canada) in 2016 on what workplace programs help prevent upper extremity MSDs
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Top 5 Things
- Strong evidence that exercise programs that incorporate muscular
contraction help prevent and manage upper extremity MSDs
- Only moderate evidence that static stretching programs alone help
prevent and manage upper extremity MSDs
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Top 5 Things
- Appropriate training refers to exercises that cause the muscles to
- contract. Could be resistive exercise or dynamic exercises.
- Expectation of increases in muscle strength, tone, mass and/or
endurance.
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Top 5 Things
- That said...
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Top 5 Things
Postural Reset
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Top 5 Things
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Top 5 Things
Traditional Static Stretching Not a Magic Bullet...
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