22 nd May 2013 Welcome Annie Gunner Logan Director, CCPS Matt will - - PowerPoint PPT Presentation

Personalisation: Progress and Possibilities

22nd May 2013

Welcome Annie Gunner Logan Director, CCPS

Matt will be taking photographs today Please let him, or a member of P&P staff, know if you don’t want your photo taken

Michael Matheson Minister for Public Health

Andrea Wood Chair, P&P Reference Group

Throughout today

On the flipcharts in the foyer…

• 1. Commit to action‐

sign the Act

• 2. Tell us what your SDS

priorities are for next year.

• 3. Share your story of

change.

Heather Fisken Independent Living in Scotland (ILiS)

Finding solutions – the Solutions Series of Pop‐up Think Tanks

About ILIS

• What is ILIS?

– Part of Scottish Government’s wider agenda on IL – Steered by disabled people’s organisations

• What does ILIS do?

– Support disabled people to have their voices heard – Make ‘strategic interventions’ to ensure that independent living becomes reality for all disabled people so that they can participate as equal and active citizens

‘Strategic interventions’

The ‘not quite so high flaunting’ description

• Find solutions
• Talk to people so that they understand what

independent living is and what is needed to make it work

• Help build better connections between

disabled people and service providers

• Influence policy makers and policy design

Finding solutions

• The Solutions Series
• ‘Pop‐up think tanks’
• 3 per year
• A single issue of importance to disabled

people and their rights to independent living

• Pre‐brief on the issues
• A wide range of people – not the usual faces
• Eureka….! Well, not quite….

What next

• Report
• Influencing
• Communicating

– Inspiring others – Working with others

• Getting better

The Solutions Series

2012/13

• Personalisation
• Article 19 UNCRPD in Scotland
• Politically (in)correct

2013/14

• Portrayal in the media
• Disability harassment in the workplace
• We have some ideas…what’s yours?

The Solutions Series

www.ilis.co.uk contact@ilis.co.uk Twitter @illsproject Facebook @independentlivinginscotland

What are we doing differently? Leam MacKeown and Faye Cattanach Key Community Supports

In this video

• Joe Gough, Practice

Development Officer, Personalisation team (Dumfries and Galloway Council)

• Fay Cattanach (LD

links)

• Margo McKie Local

Services Manager (Key)

LD Links –A self directed support collective

• A Co‐Productive Approach to

Planning enabling everyone to make a contribution

• A focus on building and

strengthening community

• An approach which increases social

support networks, builds connections and is extremely cost effective.

• People become more connected

with each other and with their local community and are developing and accessing the resources within it…..on their own terms.

Dee Fraser

Any questions?

Discussion

Turn to the person next to you. What changes/progress has your

• rganisation made in

the last year to get ready for SDS? You have 10 minutes

Coffee break Back at 11.45

What are we doing differently? Aileen Brady & Fraser Nixon

What are we doing differently? The Action Group

Helen Walton and Ivan Cohen

Any questions?

Discussion

Turn to the person next to you. What has impressed you most from the stories of change you have heard about this morning? You have 10 minutes

Lunch Back at 1.30pm

Catherine Garrod

Angela Catley Community Catalysts

Personalisation and self directed support Progress and possibilities

Angela Catley

What is Community Catalysts?

• A social enterprise and Community Interest Company

established in 2010

• Works to harness the talents and imaginations of people

and communities to provide high quality small scale local care and support services

• Aims to make sure that people wherever they live have a

real choice of great services and supports

Personalisation and self directed support in Scotland

• 10 year strategy to grow self directed support

published in November 2010

• Social Care (Self-directed Support) (Scotland) Act

given royal assent in January 2013

• Vision for social care where support is based

around the citizen, not the service

• Personal budgets and especially direct payments

are just one mechanism to enable self directed support

The vision

Real choice and control for people who need care and support to enable them to live real lives

A bit of a daunting journey?

Cheesy but true

Personalisation is....thinking (and doing!) differently

• Blurring distinctions
• Creating new systems and ways of

working

• A transfer of power
• A challenge
• Blinking hard work!

Personalisation is...communities and connections

• Research shows that people (of all ages) with strong

social networks are happier, healthier, wealthier.

• People’s social networks are the ‘social glue’ that

hold communities together

Personalisation is.... harnessing knowledge and talent...

People in communities have a wealth of experience, skills and assets that are often hidden and may be untapped

Personalisation is...choice and control

People want to live real lives and not just be users of

• services. Real lives involve:
• Health
• Housing
• Leisure
• Relationships
• Care and support
• Community
• Employment

Given REAL choice and control people join stuff up

Control doesn’t automatically result in choice If:

• There are no services to choose from
• There is nothing new to choose from (only what

was always available)

• Control and choice is made so complex,

confusing, unattractive or scary that people would rather ‘get what they’re given’

• There is no information about the choices

available

• Information isn’t accessible or relevant

Personalisation is ...all trains leaving the station at the same time

And (stretching the analogy).....without looking and feeling like the one in the middle!

Not everyone will employ their own staff

If

• the budget is too small
• person lacks capacity to understand the issues

and/or

• support is not available and/or isn’t tailored and

accessible

• right person or people are not available to employ
• person just doesn’t want the responsibility
• approach has gone wrong in the past
• alternatives are as (or more) attractive

Personalisation is...partnership

• People who need care and support
• Carers and families
• Councils and statutory bodies
• Community groups and organisations
• Providers of all sorts of services - big and small
• Professionals
• Innovators
• Providers of universal services

To name but a few

People and organisations taking steps on the journey

MacIntyre – large support provider

• Provide learning, support and care for more than 900

children and adults in 120 services across the UK.

• Made a public commitment to personalisation and then

published their action plan

http://www.thinklocalactpersonal.org.uk/Browse/mir/mirSearch/organ isationOverview/?organisationID=39

• 3 current priorities:

1. Embed co-production as a universal way of working within MacIntyre 2. Strengthen the voice of the user by establishing effective user forums and networks 3. Baseline level of expertise in the use of the facilitation skills and continue to develop personal practice

Council – Leicestershire: bursaries and housing support

• Working with supported large housing providers in

Leicestershire

• Leicestershire Council offered supported housing

providers with existing council contracts the chance to bid for bursaries – called Innovation Challenge Project

• To be eligible for a bursary projects had to focus on

community participation, co-production and personalisation

• 8 projects gained a bursary and these represented a

wide cross section of the supported housing sector

• Each of the successful projects demonstrates innovation,

partnership working and co- production

One of the 8 - The Art of Reminiscing

• Older people living in sheltered housing (45 people in total

living in 6 different schemes)

• Got together to sew a large quilt containing photographs

and memories of family life, work and industry in the NW Leicestershire villages

• Worked with a community artist
• Exhibition of the quilt at

a local museum Friendships formed and assets tapped

• Housing provider and residents

now thinking (& doing) differently

http://www.com munitycatalysts. co.uk/wp- content/uploads/ 2013/03/Innovati

• n-Challenge-

Programme- Evaluation- Report1.pdf

Council – Nottinghamshire Micro-provider Project

• Partnership - Notts County Council and Community

Catalysts

• Focus on service gaps in rural areas and on hard-to-

reach groups

• Aim to create choice for people with a personal budget
• Support, advice and information given to 145 people

interested in setting up a social care enterprise

• Over 50 new providers now offering services and

support to the people of Notts

• Used by over 700 people
• Positive outcomes and feedback from users and

professionals

Sunshine Care – putting people before profit

• A co-operative formed in 2008 by two entrepreneurial

women who had previously worked as council homecare staff for the council.

• Wanted to support older people needing care at home

who are funding their own care or using a personal budget

• Mission is :Putting People Before Profit
• Registered with the Care Quality Commission
• One of the first wave of Pathfinder Mutuals
• Support other aspiring co-operatives

Supporting enterprise and employment - Re:Potted

• Micro enterprise supported by Mencap in South

Gloucestershire

• Run by two men with a learning disability – Andrew

and Terry

• Recycling service that benefits the environment
• Take discarded plant pots that would usually end up in

landfill

• Wash, dry and repackage using environmentally

friendly products

• Sell the pots back to garden centres and other outlets
• www.repotted.co.uk

Re:Potted

Bikes and cakes in Inverness- Velocity

• Velocity is a cafe and bicycle workshop based in

Inverness.

• Aim to help people get on their bicycles and

promote a healthy, happy lifestyle

• Inclusive, active and a long way from

serviceland www.velocitylove.co.uk

“for the love of bikes, cakes and people!”

Velocity

• DanceSyndrome was founded in 2009 by Jen

Blackwell

• Felt her disability was preventing her from following

her dream of being a dancer and dance leader

• DanceSyndrome believes that everyone has the right

to follow their own interests and passions – regardless

• f whether they have a disability or not
• They provide inclusive dance and leadership
• pportunities for people who believe disability is not a

barrier to living life to the full

• Jen is supported by her Personal Assistant (who is a

dancer)

Assets in communities

There are already lots of:

• Providers and users of traditional care services
• People with great ideas
• Community groups
• Voluntary organisations and volunteers
• Entrepreneurial individuals and innovators
• Faith groups
• Statutory agencies and departments

Who have the skills and assets to help other people in their community ....

...if only we can:

• Find them...
• Join them up
• Offer a helping hand
• Minimise the barriers
• Be a community catalyst!

When people work together they can achieve so much more than when they work alone

“ People who say it cannot be done should not interrupt those who are doing it”

Anon

For further information

Contact Angela Catley angela.catley@communitycatalysts.co.uk www.communitycatalysts.co.uk Follow us on twitter @CommCats

Any questions?

Market of ideas Kenny Pentland

And as the minute waltz fades away…

Do you have…” Just 5 minutes for SDS?”

Rules of the game

You have 5 minutes to:

• Introduce yourself
• Tell us what change you have made
• Tell us what you are doing differently
• Tell us what difference your work makes to the people you support

Without hesitation, repetition or deviation!) Your group facilitator will ring a bell/buzzer when your time is up and make sure there is time for questions and discussion. Feel free to move on to another group though please wait until the question/discussion time to do so.

Welcome back!

Discussion

Find someone you haven’t talked to yet What was the:

• Most appealing idea?
• The idea you learned

from?

• The idea you will take

away?

Closing remarks Andrea Wood Chair, P&P Reference Group

Before you go…

On the flipcharts in the foyer:

• 1. Rate this event
• 2. Commit to action‐

sign the Act

• 3. Tell us what your

SDS priorities are for next year.

• 4. Share your story of

change.