2020 This task consists of 15 pages 1 BUSINESS STUDIES GRADE 12 - - PDF document

BUSINESS STUDIES GRADE 12 SBA TERM 2 2020 POST COVID 19 1

BUSINESS STUDIES GRADE 12 TERM 2 SBA TASK PRESENTATION POST COVID-19

2020

This task consists of 15 pages

BUSINESS STUDIES GRADE 12 SBA TERM 2 2020 POST COVID 19 2 THE STRUCTURE OF PAPER 1 AND PAPER 2 AS PER CIRCULAR S11 OF 2017 JUNE PAPER GRADE 12: BUSINESS STUDIES PAPER 1 DURATION: 2 HOURS TOTAL MARKS: 150 SECTION PAPER 1 MARKS PER PAPER TIME PER PAPER COGNITIVE LEVELS A COMPULSORY SHORT QUESTIONS 30 MARKS Business Environments (15 marks) + Business Operations (15 marks)) 30 20 MIN Mostly level 1 (Remembering/recall) and Level 2 (Understanding) B CHOOSE ANY two QUESTIONS (40 X 2) QUESTION 2: Business Environments (40 marks) QUESTION 3: Business operations (40 marks) QUESTION 4: Miscellaneous : (total of 40 marks consisting of: Business Environments (20 marks) + Business Operations (20 marks) 80 60 MIN Levels 1 – 6 (Remembering/recall/ understanding/applyi ng, analysing/evaluating & creating) C SECTION C: ESSAY TYPE QUESTIONS Choose ONE question (40 x 1) Question 5: Business Environment (40 marks) Question 6: Business Operations (40 marks) 40 40 MIN Mostly level 3-6 (Applying, analysing, evaluating and creating) TOTAL MARKS PER PAPER 150 120 MIN

BUSINESS STUDIES GRADE 12 SBA TERM 2 2020 POST COVID 19 3 JUNE PAPER 2 GRADE 12 BUSINESS STUDIES PAPER 2 DURATION: TWO HOUR TOTAL MARKS: 150 SECTIO N PAPER 2 MARKS PER PAPER TIME PER PAPER COGNITIVE LEVELS A COMPULSORY SHORT QUESTIONS 30 MARKS Business Ventures (15 marks) Business Roles (15 marks)) 30 20 MIN Mostly level 1 (Remembering/recall) and Level 2 (Understanding) B Choose any TWO questions (40 X 2) QUESTION 2: Business ventures (40 marks) QUESTION 3: Business Roles (40 marks) QUESTION 4: (total of 40 marks consisting of: Business Ventures (20 marks) + Business Role (20 marks) 80 60 MIN Levels 1 – 6 (Remembering/recall/ understanding/applyi ng, analysing/evaluating & creating) C SECTION C: ESSAY TYPE QUESTIONS Choose ONE question (40 x 1) Question 5: Business Venture (40 marks) Question 6: Business Role (40 marks) 40 40 MIN Mostly level 3-6 ( Applying, analysing, evaluating and creating) TOTAL MARKS PER PAPER 150 120 MIN

BUSINESS STUDIES GRADE 12 SBA TERM 2 2020 POST COVID 19 4 PAPER ONE & TWO SUB-TOPIC TO BE COVERED FOR A JUNE PAPER Paper 1 Business Environments & Business Operations

Sub-topics that must be covered in term 1 & 2 BUSINESS ENVIRONMENT

• Impact of recent legislation on business
• Devise strategies for a business to use in its response

to the challenges of the macro business environment.

• Business sectors and their environments

BUSINESS OPERATIONS

• Human Resources function
• Quality of performance within business functions

Paper 2 BUSINESS VENTURES & BUSINESS ROLES Sub-topics that must be covered in term 1 & 2 BUSINESS VENTURES

• Investment: Securities
• Investment: Insurance
• Management and leadership

BUSINESS ROLES

• Ethics and Professionalism
• Creative thinking & problem solving
• Team performance assessment and conflict

management

BUSINESS STUDIES GRADE 12 SBA TERM 2 2020 POST COVID 19 5 BUSINESS STUDIES GRADE 12 FINAL YEAR END PAPER STRUCTURE AND CONTENTS PER PAPER 1 AND 2 Paper 1 BUSINESS ENVIRONMENTS & BUSINESS OPERATIONS

Sub-topics that must be covered in term 1 & 2 BUSINESS ENVIRONMENTS

• Impact of recent legislation on business
• Devise strategies for a business to use in its response to the

challenges of the macro business environment.

• Business sectors and their environments

BUSINESS OPERATIONS

• Human Resources function
• Quality of performance within business functions

Paper 2 BUSINESS VENTURES & BUSINESS ROLES Sub-topics that must be covered in term 1 & 2 BUSINESS VENTURES

• Investment: Securities
• Investment: Insurance
• Management and leadership
• Forms of ownership and their impact on the business
• peration
• Presentation of information and data response

BUSINESS ROLES

• Ethics and Professionalism
• Creative thinking & problem solving
• Team performance assessment and conflict management
• Social responsibility
• Corporate Social Responsibility & Corporate Social

Investment

• Human rights, Inclusivity and Environmental Issues

BUSINESS STUDIES GRADE 12 SBA TERM 2 2020 POST COVID 19 6

BUSINESS STUDIES

Grade 12 Term: 2 School:____________________________ Task: 02 PRESENTATION Marks : 50 Issue Date: __________________Submission Date:_________________ Surname of Learner: ____________________________________________ Name of Learner: ________________________________________________ BUSINESS ENVIRONMENTS: Business sectors and their environments BUSINESS OPERATIONS Quality of performance BUSINESS VENTURES : Management & Leadership Investment: Securities FINAL MARK 50

BUSINESS STUDIES GRADE 12 SBA TERM 2 2020 POST COVID 19 7

INSTRUCTIONS TO LEARNERS

1 You are requested to complete this task to indicate your understanding

• f the following topics:
• Business sectors and their environments
• Quality of performance
• Management & leadership
• Investment : Securities

2 Read the instructions of each question and respond appropriately. 3 Collect resources on your responses to QUESTION 1.7. 4 Extra relevant articles collected will earn you more marks. 5 You must adhere to the submission date to avoid unnecessary penalties

BUSINESS STUDIES GRADE 12 SBA TERM 2 2020 POST COVID 19 8

QUESTION 1

1.1 Read the scenario below and answer the questions that follows. NDEKO VEGETABLE GARDEN ( NVG) Ndeko Vegetable Garden plants different types of vegetables and sells them at food markets. Some employees do not meet daily targets as they are always late for work. NVG buys fertilisers from Karen Nursery who is sometimes out of stock. 1.1.1 Name the business sector in which NVG is operating. (1) 1.1.2 Quote TWO challenges for NVG from the scenario above. (2) 1.1.3 Classify NVG challenges according to the relevant business environments. (2) Use the table below as a guide to answer QUESTION 1.1.1 and 1.1.2. CHALLENGES BUSINESS ENVIRONMENTS 1. 2. 1.2 Name the quality concepts that Jonny Manufactures implemented in EACH statement below. 1.2.1 The performance of each business function is measured against the specified standards. 1.2.2 Products are measured against specific criteria such as physical appearance and durability. 1.2.3 Every process is aimed at getting the product 'right the first time' and prevent mistakes from happening. 1.2.4 Jonny Manufactures uses tools to improve the quality of their product. 1.2.5 They set targets, measure performance and take corrective measures. (5) 1.3 Discuss the impact of continuous improvement to processes and systems as one of the total quality management system/TQM element. (5) 1.4 Recommend FIVE ways in which TQM can reduce the cost of quality. (5) 1.5 Describe the situational leadership theory. (5) 1.6 Explain situations in which the autocratic leadership style can be applied in the workplace. (5)

BUSINESS STUDIES GRADE 12 SBA TERM 2 2020 POST COVID 19 9 1.7 Read the statement below and answer the question that follows One of the functions of the Johannesburg Securities Exchange/JSE is that it serves as a barometer/indicator of economic conditions in South Africa. Support the above statement by conducting a research on how the JSE reported the negative impact of the coronavirus/Covid-19 on the economic conditions of South Africa. Attach evidence of your research. (5) 1.8 Suppose you have decided to invest in the RSA Retail Savings Bonds. Give ONE reason

• n how the following factors can influence the decision to invest in this form of investment.

1.8.1 Return on investment (ROI) 1.8.2 Risk 1.8.3 Investment term/period 1.8.4 Liquidity 1.8.5 Personal budget (5) 1.9 Read the scenario below and answer the questions that follow. ANDRIAN CONSTRUCTIONS Ltd Adrian Constructions Ltd specialises in the building of residential houses and students

• accommodation. The management of the company decided to sell the following types
• f preference shares to raise capital for expansion:
• Shareholders will receive an extra dividend in case of surplus profits.
• Shareholders are not compensated for past dividends that were not paid
• ut when profits were low.
• Shares cannot be converted into ordinary shares.

1.9.1 Name THREE types of preferences shares that are applicable to the scenario above. (3) 1.9.2 Advise Adrian Constructions Ltd on any other TWO types of preference shares. (2) 1.10 Evaluate the impact of fixed deposit on investors. (5) [50]

BUSINESS STUDIES GRADE 12 SBA TERM 2 2020 POST COVID 19 10 Rubric to assess the grade 12 written presentation

ASSESSMENT CRITERIA Level 0 Level 1 Level 2 Level 3 Level 4 Level 5 Total

Business sector, challenges & business environment Learner did not mention the business sector, did not quote challenges from the scenario and did not classify the challenges according to the business environment Learner mentioned the business sector but did not quote challenges from the scenario and did not classify the challenges according to the business environment OR learner did not mention the business sector but quoted ONE challenge from the scenario Learner mentioned the business sector and quoted ONE challenge from the scenario OR learner did not mention the business sector but quoted TWO challenges from the scenario Learner did not mention the business sector but quoted TWO challenges from the scenario and only classified ONE challenge according to the relevant business environments. Learner did not mention the business sector but quoted TWO challenges from the scenario and classified challenges according to the relevant business environments Learner mentioned the business sector, quoted TWO challenges from the scenario and classified challenges according to the relevant business environments 5 Quality concepts Learner did not mention the quality concepts Learner only mentioned ONE quality concept applicable to given statements Learner only mentioned TWO quality concepts applicable to given statements Learner only mentioned THREE quality concepts applicable to given statements Learner only mentioned FOUR quality concepts applicable to given statements Learner mentioned all FIVE quality concepts applicable to given statements 5 Impact of continuous improvement to processes and systems Learner did not discuss the impact

• f continuous

improvement to processes and systems Learner only provided ONE fact on the impact

• f continuous

improvement to processes and systems Learner only provided TWO facts on impact of continuous improvement to processes and systems Learner only provided THREE facts on impact of continuous improvement to processes and systems Learner only provided FOUR facts

• n impact of

continuous improvement to processes and systems Learner provided FIVE facts on impact of continuous improvement to processes and systems 5 Ways in which TQM can reduce the cost

• f quality.

Learner did not recommend ways in which TQM can reduce the cost of quality. Learner only provided ONE recommendation

• n ways in which TQM

can reduce the cost of quality Learner only provided TWO recommendations on ways in which TQM can reduce the cost of quality Learner only provided THREE recommendations

• n ways in which TQM can

reduce the cost of quality Learner only provided FOUR recommendations on ways in which TQM can reduce the cost

• f quality

Learner provided FIVE recommendations

• n ways in which

TQM can reduce the cost of quality 5 The situational leadership theory Learner did not describe the situational leadership theory Learner provided ONE description of the situational leadership theory Learner only provided TWO descriptions of the situational leadership theory Learner only provided THREE descriptions of the situational leadership theory Learner only provided FOUR descriptions of the situational leadership theory Learner provided FIVE descriptions

• f the situational

leadership theory (5)

BUSINESS STUDIES GRADE 12 SBA TERM 2 2020 POST COVID 19 11

Application of the democratic leadership style in the workplace Learner did not explain the application of the democratic leadership style Learner only provided ONE fact on the application of the democratic leadership style Learner only provided TWO facts on the application of the democratic leadership style Learner only provided THREE facts on the application of the democratic leadership style Learner only provided FOUR facts

• n the application of

the democratic leadership style Learner provided FIVE facts on the application of the democratic leadership style 5 The JSE report

• n the negative

impact of the corona virus on the economic conditions of South Africa Learner did not conduct any research Learner only provided ONE report on the impact of the corona virus on the economic conditions of South Africa Learner only provided TWO reports on the impact

• f the corona virus on the

economic conditions of South Africa Learner only provided THREE reports on the impact of the corona virus

• n the economic conditions
• f South Africa

Learner only provided FOUR reports on the impact

• f the corona virus on

the economic conditions of South Africa Learner provided FIVE reports on the impact of the corona virus on the economic conditions of South Africa 5 Reason to invest in the RSA Retail Savings Bonds based on investment decision factors Learner did not give any reason for investing in RSA Retail Savings Bonds based on the factors that influence the decision to invest. Learner gave a reason for investing in RSA Retail Savings Bonds based on only ONE factor that influence the decision to invest. Learner gave each reason for investing in RSA Retail Savings Bonds based on

• nly TWO factors that

influence the decision to invest. Learner gave each reason for investing in RSA Retail Savings Bonds based on

• nly THREE factors that

influence the decision to invest. Learner gave each reason for investing in RSA Retail Savings Bonds based on only FOUR factors that influence the decision to invest. Learner gave each reason for investing in RSA Retail Savings Bonds based on FIVE factors that influence the decision to invest. 5 Types of preference shares Learner did correctly mention the types of preference shares in the scenario and other types of preference shares. Learner only mentioned ONE type of preference shares in the scenario but did not explain

• ther types of

preference shares OR did not mention the types of preference shares from the scenario but explained ONE other type of preference shares. Learner only mentioned TWO types of preference shares in the scenario but did not explain other types

• f preference shares OR

did not mention the types

• f preference shares from

the scenario but explained TWO other types of preference shares. Learner mentioned THREE types of preference shares in the scenario but did not explain other types of preference shares Learner mentioned THREE types of preference shares in the scenario and only explained ONE other type of preference shares Learner mentioned THREE types of preference shares in the scenario and explained TWO other types

• f preference

shares. 5 Impact of fixed deposit on investors Learner did not evaluate the impact of fixed deposits on investors Learner only provided ONE fact on the impact

• f fixed deposits on

investors Learner only provided TWO facts on the impact of fixed deposits on investors Learner only provided THREE facts on the impact

• f fixed deposits on

investors Learner only provided FOUR facts on the impact of fixed deposits on investors Learner provided FIVE facts on the impact of fixed deposits on investors 5 TOTAL

50

BUSINESS STUDIES GRADE 12 SBA TERM 2 2020 POST COVID 19 12 Suggested marking guideline for the written presentation 1.1 Business sectors and their environments 1.1.1 Primary sector 1.1.2 Challenges and business environments from the scenario CHALLENGES BUSINESS ENVIRONMENTS 1. Some employees do not meet daily targets as they are always late for work Micro environment

• 2. NVG buys fertilisers from Karen Nursery

who is sometimes out of stock. Market environment NOTE: 1 Award marks for challenges even if the business environments were not mentioned. 2 The business environments must be linked to challenges. 1.2 Quality concepts from given statements 1.2.1 Quality performance 1.2.2 Quality 1.2.3 Quality assurance 1.2.4 Quality management 1.2.5 Quality control NOTE: The quality concepts must be in the same order as the numbering of the given statements 1.3 Impact of continuous improvement to processes and systems Positives/Advantages

• Large businesses have more resources to check on quality performance in each unit.
• Enough capital resources are available for new equipment required for processes and

systems.

• Large businesses have a person dedicated to the improvement of processes and

systems.

• Willing to take risk on/try new processes and systems because they are able to absorb

the impact of losing money.

• They can afford to use the services of the quality circles to stay ahead of their

competitors. AND/OR Negatives/ Disadvantages

• Large scale manufacturing can complicate quality control.
• Systems and processes take time and effort to implement in large businesses as

communication/buy-in may delay the process.

• Risk of changing parts of the business that are actually working well.
• Not all negative feedback from employees and customers is going to be accurate, which

may result in incorrect/unnecessary changes to systems and processes.

BUSINESS STUDIES GRADE 12 SBA TERM 2 2020 POST COVID 19 13 1.4 Ways in which TQM can reduce the cost of quality

• Schedule activities to eliminate duplication of tasks.
• Share responsibility for quality output amongst management and workers.
• Train employees at all levels, so that everyone understands their role in quality

management.

• Develop work systems that empower employees to find new ways of improving quality.
• Work closely with suppliers to improve the quality of raw materials/inputs.
• Improve communication about quality challenges/deviations, so that everyone can learn

from experience.

• Reduce investment on expensive, but ineffective inspection procedures in the production

process.

• Implement pro-active maintenance programmes for equipment/machinery to

reduce/eliminate breakdowns. 1.5 Situational leadership theory

• Different leadership characteristics are needed for different situations.
• The task/situation dictates the leadership style that should be applied, so leaders are

adaptable/flexible/self-assured.

• Effective application of this theory may enable leaders to accomplish their goals.
• Relationships between leaders and employees are based on mutual trust/

respect/loyalty/integrity/honesty.

• Leaders have the ability to analyse the situation/get the most suitable people in the right

positions to complete tasks successfully.

• Leaders analyse group members/objectives/time constraints, to adopt a suitable/relevant

leadership style.

• May lead to conflict when leaders use different leadership styles/when managing

employees in different situations.

• The success of this theory depends on the kind of relationship that exists between the

leader and followers/subordinates/employees. 1.6 Situations in which the autocratic leadership style can be applied in the workplace This leadership style can be applied when:

• In crisis situations, e.g. in the case of unforeseen challenges/accidents.
• When all the information is available to solve the problem.
• In a crisis/urgent situation, e.g. after an accident/meeting tight deadlines
• When employees are motivated and the leader has already earned the trust of the

followers.

• When dealing with employees who are not cooperative.
• When employees are new/not fully trained.

1.7 Negative impact of the coronavirus on the South Africa economy

• Some retailers have had to close down stores after detecting Covid-19 infections,

despite having strict regulations in place to limit the movement of people.

• Corporates run out of savings and run up debt
• High rate of unemployment due to retrenchment
• Loss of income, investment portfolios depleted
• Inability of businesses to service loans
• Lapsing of insurance policies and fear of scarcity of food.

BUSINESS STUDIES GRADE 12 SBA TERM 2 2020 POST COVID 19 14

• Some ports are experiencing a decline in exports because of the closure of destination

ports in Asia and Europe.

• Woolworths has temporarily closed all Country Road Group stores in Australia.
• The warehousing and distribution activities at SA ports saw changes due to the fall in

demand for consumer products owing to the lockdown measures.

• Covid-19 is accelerating the end of small shops selling non-essential items and retailers

without an online presence.

• There is a risk of interruptions to production, construction, and associated supply chains,

along with a potential impact on demand and product pricing in some sectors.

• Shop closures, job losses and changing consumer behaviour.
• The JSE has experienced extreme market volatility in unprecedented volumes.
• Shareholders were warned that the outlook and operating environment in the bank’s

markets “was uncertain and challenging.

• Spur Corporation announced that the payment of its 2020 interim dividend will be

delayed by 6 months, from April 6 to October 5.

• Mr Price announced its sales have declined 22, 1% since the declaration of a national

state of disaster on March 15.

• The mining company, Harmony Gold, announced in a SENS statement on March 31, its

gold production is expected to decrease to between 650kg and 700kg during the lockdown period.

• Any other relevant answer related to the negative impact of the coronavirus on the South

African economy. 1.8 Factors that can influence the decision to invest in RSA Retail Saving Bonds 1.8.1 Return on investment (ROI)

• Guaranteed returns, as interest rate is fixed for the whole investment period.
• Interest can be received twice a year.
• Interest is usually higher than on fixed deposits.

Sub max (1) 1.8.2 Risk

• Low risk/Safe investment, as it is invested with the South African Government which

cannot be liquidated. Sub max (1) 1.8.3 Investment term/period

• Cash may be withdrawn after the first twelve months

Sub max (1) 1.8.4 Liquidity

• Investment may be easily accessible, as cash may be withdrawn after the first twelve

months. Sub max (1) 1.8.5 Personal budget

• It is an affordable type of investment for all levels of income earners including

pensioners.

• A minimum of R1 000 must be invested.

Sub max (1)

BUSINESS STUDIES GRADE 12 SBA TERM 2 2020 POST COVID 19 15 1.9 Preference shares 1.9.1 Types of preference shares from the scenario

• Participating preference shares
• Non-cumulative preference
• Non-convertible preference shares

1.9.2 Other types of preference shares

• Cumulative preference shareholders will receive outstanding dividends from

previous years.

• Redeemable preference shares can be redeemed/bought back at the option of the

issuing company on a pre-determined future date.

• Convertible preference shares are converted to ordinary shares after a fixed period/on

the date specified when the preference shares were issued. NOTE: Mark the first TWO (2) only. 1.10 Impact of fixed deposit on investors

Positives/ Advantages

• Interest is earned at a fixed rate regardless of changes in the economic climate.
• The period of investment can be over a short/medium/long term.
• Investors can choose the investment period that suits them.
• Principal amount plus interest earned is paid out on the maturity date.
• Ensures financial discipline as investors cannot withdraw their funds before the

maturity date.

• Investors earn a better return on investment than on an ordinary savings account.
• The higher the principal amount/the longer the investment period, the higher the

interest rate offered by a financial institution. AND/OR

Negatives/ Disadvantages

• The investor cannot withdraw their funds before the maturity date.
• Low returns compared to other investments.
• May not outperform the effect of inflation over long term.