2019 CCO Transformation and Quality Strategy: Social Determinants of - - PowerPoint PPT Presentation

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2019 CCO Transformation and Quality Strategy: Social Determinants of - - PowerPoint PPT Presentation

2019 CCO Transformation and Quality Strategy: Social Determinants of Health January 23, 2018 Presented by: Sara Beaudrault, Policy Analyst Amanda Peden, Transformation Analyst Webinar Agenda 1. Provide overview of TQS purpose and deliverables


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2019 CCO Transformation and Quality Strategy: Social Determinants of Health

January 23, 2018 Presented by: Sara Beaudrault, Policy Analyst Amanda Peden, Transformation Analyst

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Webinar Agenda

  • 1. Provide overview of TQS purpose and deliverables
  • 2. Define social determinants of health and social

determinants of health equity

  • 3. Provide examples of social determinants of health

interventions

  • 4. Q&A

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Why we do this work…

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TQS foundational principles

TQS is a means for CCOs to report health transformation and quality work. The work is determined, developed and implemented by the CCOs with the direction from the CACs, community, and CCO leadership. OHA’s role is monitoring, spreading best practices and providing technical assistance for implementation with community and state subject matter experts. The Oregon Health Authority recognizes that the programs and projects included in the CCO Transformation and Quality Strategy submissions are a showcase of current CCO work addressing TQS components that aim to make significant movement in health system transformation. Additionally, OHA recognizes that the work highlighted in the TQS is not a comprehensive catalogue or full representation of the CCO’s body of work addressing each component. CCOs are understood to be continuing other work that ensures the CCO is meeting all OARs, CFRs, and CCO contract requirements. The template addresses three key principles: 1. Meets CFR, OAR, 1115 waiver and CCO contractual requirements 2. Pushes health transformation through alignment with quality and innovation 3. Decrease administrative burden

  • Supports OHA’s use of information to monitor CCOs’ progress to benchmarks.
  • Incorporates narrative style and specific/measurement methods.
  • Combines two annual deliverables from prior years 2012-2017.

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Deliverables schedule

  • TQS due annually on March 16 (effective January–December) or closest

business day.

  • TQS progress report due on September 30 (progress for January–June) or

closest business day.

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Components and subcomponents

  • 1. Access

– Access: Availability of Services – Access: Cultural Considerations – Access: Quality and Appropriateness of Care Furnished to all Members – Access: Second Opinions – Access: Timely

  • 2. CLAS Standards and Provider

Network

  • 3. Grievances and Appeals System
  • 4. Health Equity and Data

– Data – Cultural Competence

  • 5. Health Information Technology

– Health Information Exchange – Analytics – Patient Engagement

  • 6. Integration of Care
  • 7. Patient-Centered Primary Care

Home

  • 8. Severe and Persistent Mental

Illness

  • 9. Social Determinants of Health

10.Special Health Care Needs 11.Utilization Review 12.Value-based Payment Models

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2019 TQS TA and Documents

  • All technical assistance and guidance documents are on the OHA

Transformation Center website: www.oregon.gov/oha/HPA/dsi- tc/Pages/Transformation-Quality-Strategy-Tech-Assist.aspx

– Template – Guidance document – Health Equity Lens Guidance document – FAQ – Sample TQS – Webinar recordings

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2019 TQS Guidance Document

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What are the social determinants of health (SDOH)?

Oregon’s Medicaid Advisory Committee defined SDOH and the underlying social determinants of health inequities:

  • Social determinants of health: The social, economic, political, and

environmental conditions in which people are born, grow, work, live, and age. These conditions significantly impact length and quality of life and contribute to health inequities.

  • Social determinants of health equity: Systemic or structural factors

that shape the unfair distribution of the social determinants of health in communities. These structural factors are evident in social norms, policies, and political systems, both historical and current. Institutionalized racism is one example.

Looking for examples? See next slide…

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▪ Social integration ▪ Civic participation/community engagement ▪ Meaningful social role (e.g. meaningful work) ▪ Discrimination (e.g. race, ethnicity, culture, gender, disability) ▪ Citizenship/immigration status ▪ Corrections ▪ Trauma (e.g. adverse childhood experiences) ▪ Early childhood education and development ▪ Language and literacy ▪ High school graduation ▪ Enrollment in higher education ▪ Poverty ▪ Employment ▪ Food insecurity ▪ Diaper insecurity ▪ Access to quality childcare ▪ Housing instability, including homelessness ▪ Access to banking/credit

SOCIAL DETERMINANTS OF HEALTH EQUITY SOCIAL DETERMINANTS OF HEALTH EQUITY

▪ Access to healthy foods/protection from food “swamps” ▪ Access to transportation (non-medical) ▪ Quality, availability, and affordability of housing ▪ Crime and violence (including domestic violence) ▪ Environmental conditions ▪ Access to the outdoors/parks

racism sexism ableism Homophobia & transphobia ageism

▪ Access to health care ▪ Culturally and linguistically appropriate care ▪ Health literacy

SDOH Graphic - Medicaid Advisory Committee May 2018

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Why Social Determinants of Health (SDOH) in the TQS?

  • Addressing SDOH is

critical to health system transformation

  • Oregon’s 2017-2022

Medicaid 1115 waiver prioritizes SDOH

  • It aligns with CCO and

community priorities and existing initiatives

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40% 10% 30% 20%

Factors that determine health outcomes*

Social & Economic Physical environment Healthy behaviors Clinical care (quality and access)

SDOH

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Three tips for strong SDOH initiatives

  • Recognize the link between SDOH and

health disparities

  • Identify and address member and

community needs/priorities

  • Collaborate with community partners and

follow their lead

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2018 TQS areas of opportunity: Overall

Overall: Background/rationale link to the program and/or project across components

General OHA feedback: The background/rationale in the quality assessment was often missing an analysis of the CCO’s local community. Without that analysis and a demonstrated gap, it is difficult to show why a project or program would achieve the desired outcome.

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2018 TQS areas of opportunity: Overall

Overall: Explanation of how specific projects and/or programs will address identified gaps across components General OHA feedback:

  • Missing enough detail to help understand how a project will result in

improvement.

  • For example, if the only activity is to collect data on members with

SDOH needs, it is unclear how the activities will lead to improvements for the members. Similarly, if the only activity is to address SDOH needs of individual members, it is unclear exactly how that will make improvements to SDOH needs across the member population.

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2018 TQS areas of opportunity: Social determinants of health

Social Determinants of Health: Missed linkages to clearly demonstrate how specific projects addressed social determinants of health (SDOH).

Examples of strong SDOH projects: Included a clear emphasis on addressing the needs of the CCOs’ greatest needs members.

  • CCO sits on the executive committee of a collective impact organization that

works toward a trauma-informed community. Within this collaborative work, the CCO also implemented ACEs training efforts for CCO staff.

  • CCO partially funded Collaborative Learning for Educational Achievement

and Resiliency (CLEAR) program implementation. CLEAR provides ongoing training of teachers and school staff to implement trauma-informed practices in schools.

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2019 TQS Guidance Document and Sample TQS

  • TQS Guidance Document
  • Sample TQS for SDOH

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More examples from CCOs

  • Veggie Rx: patients and families are screened for food insecurity

and issued Veggie Rx vouchers which can be filled for whole fruits

  • r vegetables at farmers markets and grocery

– SDOH: Food Insecurity – Partners: food banks, food distributors, local public health authorities, community-based organizations, FQHCs, schools

  • Re-entry support: Housing supportive services, employment

services, and other re-entry services for justice-involved individuals

– SDOH: Corrections – Partners: community-based organizations, corrections, housing partners

  • ACES training: support of school-based training on ACEs and

trauma-informed care

– SDOH: Trauma – Partners: Community-based organizations, local government, schools

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Resources

  • Oregon Medicaid Advisory Committee SDOH report and

recommendations for CCOs: https://www.oregon.gov/oha/HPA/HP- MAC/Documents/MAC_AddressingSDOH_CCOmodel_Recommend ations_FINAL.pdf

  • Health Leads SDOH Roadmap: https://healthleadsusa.org/resource-

library/roadmap/

  • Social Interventions Research and Evaluation Network (SIREN)

Evidence Library: http://sirenetwork.ucsf.edu/tools/evidence-library

  • Commonwealth Fund’s ROI Calculator for Addressing SDOH:

http://tools.commonwealthfund.org/roi-calculator

  • Center for Health Care Strategies: Social Determinants of Health

Resources and Projects

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Q&A

  • Please type your questions and comments into the

“Questions” box on your GoToWebinar control panel.

  • We will update our Frequently Asked Questions after

each webinar in this series.

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For more information:

  • Presenter contacts:

– Sara Beaudrault: sara.beaudrault@state.or.us – Amanda Peden: amanda.m.peden@state.or.us

  • Other contacts:

– Lisa Bui: lisa.t.bui@state.or.us – Anona Gund: anona.e.gund@state.or.us

  • All TQS resources, including the templates, guidance document,

examples and technical assistance schedule are available on the Transformation Center website: www.oregon.gov/oha/HPA/dsi- tc/Pages/Transformation-Quality-Strategy.aspx

  • CCOs’ 2018 TQS submissions and progress reports are also posted
  • n the Transformation Center website.

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