2018 2018 Opinion Survey 1 ., Project Management a Sarasota - - PowerPoint PPT Presentation
~1 Sarasota County Citizen 2018 2018 Opinion Survey 1 ., Project Management a Sarasota County Communications Department a ch St rn t gy l i\r a k ti ng Re Project Liaison to Data Collection, Project Direction & Sarasota County
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Sarasota County
Re a ch Strnt gy li\ra k ti ng
Communications Department
Project Direction & Questionnaire Input Project Liaison to Sarasota County Data Collection, Analysis, Reporting & Presentation in Conjunction with FIOG
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Support data-driven decision-making Gauge “temperature” of constituents Track changes
citizen sentiments Incorporate new
Big p pict cture re: : Provide benchmarks and trending data
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asota C County ty r residents ts
0 complet eted i ed interview ews s of residents age 18+
une 25 t e 25 to
uly 17, 17, 201 2018 8
5%
8 minut utes es
esen entative s e sampl ple b based o ed on n demographi phics cs a and g d geographi phic l location n
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Quality of Life County Engagement
Sarasota in the Future County Budget
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the option of “your c r city g governm rnment t leade ders” was added.
dep epartment or
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d & inf nfrastruc ructur ure e maintenance, , traffic ic f flow, s ser ervices s for
aging p pop
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County’s economy: wor
e train ining or
ning ng.
eserves a are e bein eing s spen ent t to
in s ser ervice e lev evel els.
nimal pr prope perty y tax x increase—$20 on average).
pr provide ide s spe pecific ic example ples s of what could be done to create new revenue sources or to reduce service levels.
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County
Work On
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How Would You Rate the Overall Quality of Life in Sarasota County?
60%
52% 0% 3% 45%
0% 10% 20% 30% 40% 50% Poor Fair Good Excellent
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How Would You Rate the Overall Quality of Life in Sarasota County?
100% 90% 80% 70%
52% 45%
40% 50% 60% 30% 20%
0% 3%
0% 10% 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
DK/NA/Refused Poor Fair Good Excellent
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In Your Opinion, What is the Most Important Issue Facing Sarasota County Today?
Population Growth/New Development Crime Traffic/Transportation Economy/Jobs Government and Elected Officials Stormwater/Drainage/Flooding Health Care Affordable Housing Public Schools Homelessness Water Taxes Diversity Government Overregulation (Environmental Standards, Zoning) Ethics of Public Officials Negative Business Climate (Permitting, Licensing) Drugs/Substance Abuse Government Contracting Senior Services Quality of our Waterways Racial Concerns Neighborhood Deterioration Energy Cost (Gas, Electric) Climate Change/Global Warming Election Hurricanes Youth Services Insurance There are No Serious Problems DK/NA/Refused Other
24% 10% 5% 4% 3% 3% 3% 3% 3% 2% 2% 2% 2% 2% 2% 2% 1% 1% 1% 1% 1% 1% 1% 1% 1% 0% 0% 0% 19% 2% 0% 10
2014 2015 2016 2017 2018
Population Growth/New Population Growth/New Population Growth/New Population Growth/New Population Growth/New Development Development Development Development Development (21%) (27%) (28%) (23%) (24%) Traffic/ Transportation (12%) Homelessness (10%) Economy/Jobs (7%) Taxes (8%) Crime (10%) Public Schools (11%) Economy/Jobs (6%) Homelessness (6%) Crime (5%) Traffic/Transportation (5%) Economy/Jobs Economy/Jobs (7%) Traffic/ Transportation (6%) Traffic/ Transportation (6%) (5%) Economy/Jobs (4%) Homelessness (5%) There are No Serious Problems (16%) There are No Serious Problems (17%) There are No Serious Problems (13%) There are No Serious Problems (15%) There are No Serious Problems (19%) 11
What Would You Say is Putting the Greatest Stress on Your Own Household’s Finances Right Now?
Household Finances Health Care Costs Home Insurance Personal Debt (Loan Repayments, Mortgage, Credit Cards, etc. Child-Rasing Costs (Day Care, Tuition, Clothes, etc.) Property Taxes Rising Rental Rates Taxes in General Gas Prices Prescription Drugs Home Foreclosure (Possibility of; Already Happened) Elder Care Costs Employment/Jobs Investment Portfolio Shrinkage Alimony; Child Support Car Payments None of the Above -- No Stresses Being Felt DK/NA Other 6% 6% 5% 5% 4% 4% 4% 3% 2% 2% 2% 1% 1% 0% 0% 18% 36% 1% 1%
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2014 2015 2016 2017 2018
Property Taxes (8%) Household Finances (11%) Household Finances (19%) Household Finances (15%) Household Finances (18%) Gas Prices (8%) Personal Debt (loans, mortgages, etc.) (7%) Property Taxes (7%) Property Taxes (12%) Property Taxes (10%) Health Care Costs (6%) Taxes in General 7%) Home Insurance (6%) Employment/Jobs Personal Debt (loans, mortgages, etc.) Taxes in General Health Care Costs Child-Raising Costs (5%) (6%) (5%) (7%) (8%) Personal Debt (5%) Employment/Jobs Property Taxes (4%) (4%) Home Insurance (5%) Gas Prices (4%) Health Care Costs (5%) Taxes in General (7%) Rising Rental Rates (4%) Home Insurance Taxes in General (4%) (4%) No Stresses Being Felt No Stresses Being Felt No Stresses Being Felt No Stresses Being Felt No Stresses Being Felt (36%) (48%) (34%) (31%) (36%) 13
Issues Affecting Quality of Life in Sarasota County
Services for Aging Population Availability of Good-Paying Jobs Public Safety Services for the Homeless 28% 21% 26% 30% 25% 34% 30% 29% 46% 45% 44% 42% Availability of Affordable Workforce Housing Traffic Flow Effective Growth Management Policies Efficient Energy Consumption Environmental Quality Such as Air and Water Road & Infrastructure Maintenance 22% 37% 41% 22% 44% 35% 24% 47% 29% 29% 51% 20% 30% 55% 15% 27% 59% 14%
Less Important Important Most Important
Transportation Parks & Recreation 26% 63% 11% 49% 45% 5% Arts & Cultural Diversity 58% 38% 4% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 14
2014 2015 2016 2017 2018
Availability of Good-Paying Jobs (61%) Availability of Good-Paying Jobs (65%) Availability of Good-Paying Jobs (76%) Effective Growth Management Policies (54%) Services for Aging Population (46%) Public Safety (59%) Public Safety (57%) Public Safety (65%) Environmental Quality Such as Air and Water (50%) Availability of Good-Paying Jobs (45%) Environmental Quality Such as Air and Water (55%) Availability of Affordable Housing (53%) Effective Growth Management Policies (64%) Efficient Energy Consumption (46%) Public Safety (44%) Availability of Affordable Housing (47%) Environmental Quality Such as Air and Water (49%) Availability of Affordable Workforce Housing (62%) Availability of Good-Paying Jobs (45%) Services for the Homeless (42%) Efficient Energy Consumption (46%) Effective Growth Management Policies (45%) Transportation (61%) Availability of Affordable Workforce Housing (43%) Availability of Affordable Workforce Housing (41%) 15
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I·•
97 97%
% describe their overall quality of life as either ex
excellent ( (45%) ) or go good ( (52%) )
Most Important Issues Facing the County:
Population Growth/Development Crime Traffic Economy/Jobs
Approximately 1 in 5 (19 19%) Do Not Believe there are Serious Problems
Top Five Stressors: :
General Household Finances Health Care Costs Home Insurance Personal Debt Child-Raising Costs
36 36%
% say No Stressors
are Being Felt
Priorities for the County Expressed at Highest Levels:
Services for Aging Population Availability of Good-Paying Jobs Public Safety Services for the Homeless Availability of Affordable Workforce Housing
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County Engagement Content
Provided by County
for Sarasota County Residents
Interactions
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Rate Your Level of Satisfaction with Most of the Many Services Provided by Sarasota County Government Today, Excluding the School Board.
60%
49%
50%
47%
40% 30% 20% 10%
3% 1% 0%
0%
DK/NA/Refused Very Dissatisfied Somewhat Dissatisfied Somewhat Satisfied Very Satisfied
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Rate Your Level of Satisfaction with Most of the Many Services Provided by Sarasota County Government Today, Excluding the School Board.
80%
49%
47%
20% 30% 40% 50% 60% 70%
Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied DK/NA/Refused
10%
3% 1%
0%
0%
1998 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
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Level of Trust in Government Leaders
1% 23% 33% 40% 2% Federal Government 1% 6% 42% 47% 5% State Government 2% 3% 46% 43% 7% Sarasota County Government Your City Government* 8% 2% 43% 43% 3%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
DK/NA Never Some of the Time Most of the Time Almost Always
*Base of residents living in a City within Sarasota County
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Trend: Trust in Sarasota County Government Leaders: 2012 - 2018
2018 2% 3% 46% 43% 7% 2017 1% 2% 39% 53% 6% 2016 4% 4% 32% 53% 7% 2015 3% 6% 40% 45% 6% 2014 5% 11% 37% 39% 8% 2013 21% 10% 38% 28% 4% 2012 17% 9% 40% 31% 4%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
DK/NA Never Some of the Time Most of the Time Almost Always
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Over the Past Year, Have You Contacted any County Office or Official for Service or to Get Information?
40% 35% 30% 25% 20% 15%
14%
10% 5% 0%
Base: Those who Contacted the County What Office or Department Did you Contact?
Utilities (Water) Contact Center (941-861-5000) Building Inspections Permitting Health Department Public Works Parks Libraries Human Resources Other
1% 2% 2% 5% 10% 20% 19% 13% 13% 16%
0% 5% 10% 15% 20% 25% 1995 1996 1997 1998 1999 2000 2007 2009 2011 2012 2013 2014 2015 2016 2017 2018
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In Your Interactions With the County, Were You ...?
100%
93%
0% 1% 2% 7% 9% 10%
90% 89%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% DK/NA No Yes Treated with Respect Given Correct Information Helped in a Timely Fashion
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93% 90% 89% 60% 70% 80% 90% 100%
Experiences in Contacting County Offices/Officials
50% 40%
Treated with Respect Given Correct Information Helped in a Timely Fashion
30% 20% 10% 0% 1998 1999 2000 2009 2011 2012 2013 2014 2015 2016 2017 2018
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i
I
Satisfied Very Satisfied
40% 49%
Satisfaction with County Services Trust in Sarasota County Government Satisfaction with County Outreach 1 1 in n 10 10 Contacted County (14 14%)
93 93%
% Respectful Support
90 90%
% Accurate Support
89 89%
% Timely Support
(Almost Always/Most of the Time/Some of the Time) Almost Always
6%
%
7%
% 2018
Most of the Time 53
53%
%
43 43%
% 2018
Some of the Time 39
39%
%
46 46%
% 2018
96 96%
%
SC govt.
93 93%
%
State
86 86%
%
City
76 76%
%
Federal
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Sarasota in the Future Content
County’s Economic Growth
County’s Economy
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What do You Think is the Single Biggest Thing that Can Contribute to the Growth of Sarasota County’s Economy?
Workforce Training or Re-Training
21%
Manufacturing
14%
Workforce Housing
14%
Ecotourism
13%
Sports Tourism
9%
Transportation
8%
Health and Wellness
7%
Commercial Development
6%
Retail
4%
Arts and Culture
3%
Residential Construction
2%
DK
1%
Other
0%
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2015 2016 2017 2018
Ecotourism (15%) Manufacturing (18%) Manufacturing (23%) Workforce Training or Re-Training (21%) Arts and Culture (12%) Transportation (14%) Ecotourism (12%) Manufacturing (14%) Sports Tourism (12%) Commercial Development (12%) Health and Wellness (12%) Workforce Housing (14%) Commercial Development (11%) Health and Wellness (11%) Transportation (12%) Ecotourism (13%) Manufacturing (11%) Ecotourism (10%) Arts and Culture (10%) Sports Tourism (9%) Health and Wellness (9%) Workforce Housing (9%) Workforce Housing (10%) Transportation (8%) 28
What do You Think is the Single Biggest Threat to Sarasota County’s Economy?
Lack of Industry and Jobs Traffic Congestion Government Waste and Inefficiency People and Industry Leaving the County Property Tax Rates Deterioration of the Environment (Water, Air) DK/NA Other 4% 12% 4% 5% 7% 13% 18% 37%
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2014 2015 2016 2017 2018
Loss/Lack of Jobs/Industry Loss/Lack of Jobs/Industry Traffic Congestion Traffic Congestion Lack of Industry and Jobs (43%) (49%) (28%) (33%) (37%) Government Waste and Inefficiency (17%) Government Waste and Inefficiency (14%) Loss/Lack of Jobs/Industry (26%) Lack of Industry and Jobs (22%) Traffic Congestion (18%) Property Tax Rates (12%) Deterioration of the Environment (10%) Property Tax Rates (13%) Property Tax Rates (15%) Government Waste and Inefficiency (13%) Deterioration of the Environment (7%) Property Tax Rates Government Waste and Inefficiency Government Waste and Inefficiency (9%) People and Industry Leaving the County (7%) People and Industry Leaving the State (7%) (9%) (11%) People and Industry Leaving the County (9%) Other—growth & in-migration, lack of housing (6%) People and Industry Leaving the State (8%) People and Industry Leaving the County (8%) Deterioration of the Environment (7%) Property Tax Rates (5%) 30
e)
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7 in 10 (71%)
Consider Top Contributors for Growth
Workforce Training/Retraining Manufacturing Workforce Housing Ecotourism Sports Tourism
8 in 10 (80%)
Consider Top Threats to SC Economy to be one of following:
Lack of Industry/Jobs Traffic Congestion Government Waste/Inefficiency People and Industry Leaving County
$ Property Tax Rates
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Sarasota County Budget Content
Recommendations
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Which View Comes Closest to Your Own Regarding the Spending Priorities of Sarasota County Government?
47% 33% 20%
Believe Spending Priorities are About Right Believe County Needs to Reprioritize its Budget DK/NA
Base: “Reprioritize” Respondents Is the Problem that the County Spends too Much on Certain Things or Doesn’t Spend Enough on Certain Things or Both?
15% 61% 5% 19%
Spends Too Much on Certain Things Doesn't Spend Enough
DK/NA Both
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Which View Comes Closest to Your Own Regarding the Spending Priorities of Sarasota County Government?
60% 50%
47%
40%
33%
30% 20%
20%
10% 0% 2003 2004 2005 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
Believe Spending Priorities are About Right Believe County Needs to Reprioritize its Budget DK/NA
34
Base: Those who Said the County Needs to Reprioritize its Budget Is the Problem That the County Spends Too Much on Certain Things or Doesn’t Spend Enough on Certain Things or Both? 80% 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
15% 61% 19% 5%
0% 10% 20% 30% 40% 50% 60% 70%
Spends Too Much on Certain Things Doesn't Spend Enough on Certain Things Both DK/NA 35
Are You Aware That the County has Been Spending its “Rainy Day" General Fund Reserves in Order to Maintain Service Levels?
35% 65%
Yes No
36
To Begin Replenishing General Fund Reserves and Maintain Service at Current Level Would you be Willing to Pay a Minimal Property Tax Increase of Approximately $20 to the Average Homeowner? 70% 20% 10%
Yes No DK/NA/Refused
Base: Unsupportive of Tax Increase Which Would You Like to See the County Enact?
Introduce New Revenue Sources
35%
Reduced Service Levels
30%
Both
24%
DK/NA/Refused
11% 0% 10% 20% 30% 40%
37
Expenditures that Affect the County Budget
Health Care 27% 37% 37% Public Safety Economic Development Homelessness Existing Infrastructure Beaches Public Transportation/Traffic Congestion Water and Drainage Road Resurfacing Parks and Preserves 26% 38% 36% 20% 48% 32% 30% 47% 23% 27% 53% 20% 51% 30% 19% 28% 57% 16% 30% 58% 12%
Less Important Important Most Important
28% 63% 9% 55% 38% 6% Libraries 60% 36% 5% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 38
Resource Allocation to Services that Affect County Budget
2015 2016 2017 2018
Homelessness (63%) Health Care (71%) Public Transportation/ Traffic Congestion (54%) Health Care (37%) Health Care (54%) Public Transportation/ Traffic Congestion (69%) Health Care (47%) Public Safety (36%) Public Safety Public Safety Economic Development Economic Development (47%) (61%) (43%) (32%) Public Transportation/ Traffic Congestion (45%) Homelessness (58%) Existing Infrastructure (36%) Homelessness (23%) Economic Development Economic Development Public Safety Existing Infrastructure (44%) (52%) (36%) (20%) 39
Spending
33% 20% 47%
61 61%
%
Not Spending Enough
15%
Spending Too Much
19%
Spending Needs to be Combination Prioritized
DK
5%
Spending About Right ? Don’t Know
Rainy Day Fund
Reported Being Aware County Spending
35% Reserves to Maintain Service Levels
Replenishing the General Fund
Support a Minimal Property Tax Increase to
70%
Replenish Funds
Those Unsupportive:
30% Reduce Service Levels
40
Resource Allocation of Services that Affect County Budget
Responses condensed into three categories:
1
Most Important
2
Important
3
Less Important The top three resources ranked as Most Important for the County to be reprioritizing in the budget (10 on a 10-point scale) are:
32% 37%
Health Care Public Safety Economic Development Important combines those that received a 7, 8, or 9 on a 10-point scale; those of highest importance are:
63% 58% 57%
Road Resurfacing Water and Drainage Public Transportation/Traffic Congestion If an item is “Less Important” on a 10-point scale, the responses were 1 – 6 or don’t know. The least important services are:
55% 60% 51%
Libraries Parks and Preserves Beaches
41
Citizen Opinion Survey Summary
growth in “very satisfied”
finances
County government
42
Citizen Opinion Survey Summary
resident proper job training/retraining more than any other topic
economy
majority support for minimal increase to replenish reserves
are “about right”
care, public safety and economic development
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