2017/18 Administrative Review Training Prepared by: SDCE Program - - PowerPoint PPT Presentation

2017/18 Administrative Review Training The CC’s for Cycle 2 Review: Changes and Clarifications

November 2017

Prepared by: SDCE Program Review Committee

November 2017

Program Review Committee San Diego Continuing Education 4343 Ocean View Boulevard, San Diego, CA 92113

Agenda

Overview of Administrative Assessment Cycle. Review relevant administrative review forms and changes from last cycle’s review. Closer Look: Review Administrative Template.

Administrative Assessment Cycle

• 1. Administrative Unit

Outcomes Statement

• 1. Estimated Date of

Completion 5 Use of Results

• 2. Means of Assessment

5 Estimated Date of Completion

• 2. Estimated Date of

Completion 4 Summary Of Evidence Collected

• 3. Criteria for Success

4 Estimated Date of Completion 3 Estimated Date of Completion

Measure: A survey that assesses the level

• f satisfaction with the

services of institutional effectiveness The OIE will address the client feedback from

• pen-ended questions

and turnaround times to improve customer satisfaction. 88% of campus constituents were satisfied with the

• verall outcomes.

Target: 90% of campus constituents will be satisfied with the overall outcomes. Internal and external clients are satisfied with the outcomes of their research requests.

December 4, 2017 Fall 2018 Spring 2018 December 4, 2017 December 4, 2017

Administrative Review Template

Section 1 : S.M.A.R.T. Assessment and Outcomes (do done ne in n yo your st strat rategy plan) Section 2: Process for the Development of Assessment (mission or statement of purpose, strategic plan update, SLOs/AUOs, revised strategic plan, assessment measures/criteria) (all l done in c cycle le 1, 1, except a asses essment mea easures) Section 3: Resource Requests Section 4 : Sample Template from Office of Institutional Effectiveness Section 5: Appendix A, B & C (Example ples of K KPI PI’s, A AUOs & & Asses essments)

Administrative Review Template

IMPORTANT: This year, all writers should:

Review their administrative unit’s checklist and strategic plan prior to writing. Conduct the assessment during the 2017-18 academic year. Analyze and report on assessment results during 2018 program review

What is an Administrative Unit Outcome?

Administrative Unit Outcomes (AUOs) refer to what a “client” (consumer, user, etc.) will understand, experience, or obtain as a result of a specific service.

SLO verses AUO?

Does the objective pertain to learning? If it pertains to learning, it’s probably best addressed by an SLO. Does the objective relate to a service? If it pertains to a service and does not specify learning that is expected to occur, an AUO may be a more appropriate means of assessment.

SLO Example

Example of an SLO for an orientation workshop: Upon completion of the workshop, students will be able to identify at least one campus resource they can use to assist them in achieving their academic and/or career goal. How could you assess this SLO? What is an acceptable target (% of clients that meet SLO)?

AUO Example

Example of an AUO for Office of Institutional Effectiveness (OIE) Unit: Internal and external clients are satisfied with the outcomes of their research requests. How could you assess this AUO? What is an acceptable target (% of clients that meet AUO)?

Who’s in the driver’s seat?

You are It is important to recognize that your department (faculty, managers and classified staff) decides how your AUOs are designed, developed and how they are assessed.

Map your AUOs and SLOs

Mapping is aligning AUOs /SLOs to strategic planning goals. 1. Identify which strategic goal(s) your AUO/SLO corresponds to, and align your AUO or SLO to that goal. 2. Indicate that strategic goal in parenthesis next to your AUO/SLO, or in a table format (see OIE example).

Sample T e Template e from Of Office o e of Ins nstitutional E Effec ectiven enes ess

• 1. Purpose & Mission
• 2. Review & update strategic plan
• 3. Identify or develop AUOs (reference

KPI’s from your strategic plan)

• 4. Report on status of strategic plan
• 5. Determine assessment (conduct this

year)

• 6. Identify resource needs

Have questions as you write?

Refer to this PowerPoint, which is posted on the Office of Institutional Effectiveness website under the Program Review tab: http://www.sdce.edu/organization/institutional- effectiveness/program-review Email all other questions to Marne Foster, who will direct questions accordingly: mfoster@sdccd.edu