20 Ideas in 90 Minutes (Give or Take) Presented by Anthony Demangone National Association of Federal Credit Unions l www.nafcu.org
Warning… National Association of Federal Credit Unions l www.nafcu.org
1. Life-long Learning • The secret to professional, personal and spiritual growth/happiness? – How do you attract life-long learners? – How do you promote learning within the workplace? Should you? – Personal Kaizen National Association of Federal Credit Unions l www.nafcu.org
2. Free Training • Internet, plus flat-screen TV = Free “Key Note” • iTunes U • YouTube • Lynda.com* National Association of Federal Credit Unions l www.nafcu.org
3. Data versus Intuition • Gut reactions National Association of Federal Credit Unions l www.nafcu.org
4. Meetings 2 important questions… • The Smart Phone tray • Watch out for these 5 types of people at meetings • Maybe you have too many meetings, because you have too few good meetings. • Here are 9 tips to have a good meeting National Association of Federal Credit Unions l www.nafcu.org
5. John Wooden • His Pyramid of Success. • Industriousness, friendship, loyalty, cooperation, enthusiasm, self-control, alertness, initiative, intentness, condition, skill, team spirit, confidence, poise, competitive greatness National Association of Federal Credit Unions l www.nafcu.org
6. Beware of Sally • S ame • A s • LL ast • Y ear – Regcompli@nafcu.org – Ross Johnson – Computer Crashes National Association of Federal Credit Unions l www.nafcu.org
7. Workplace Interruptions • Two important questions… • Three very interesting reads… 1. Why you can’t work at work anymore 2. Instant Messaging Can Cut Down on Workplace Interruptions 3. Today’s Choice: Be Responsive or Thoughtful National Association of Federal Credit Unions l www.nafcu.org
8. Watch Out For That Monkey! • Who has the monkey? National Association of Federal Credit Unions l www.nafcu.org
9. Twenty Bad Habits • Marshall Goldsmith’s famous list – Adding Too Much Value – Passing Judgment – “Let me explain why that won’t work..” – Starting with No, But or However… National Association of Federal Credit Unions l www.nafcu.org
10. Lottery and “Free Will” National Association of Federal Credit Unions l www.nafcu.org
11. Time • Too much time spent on problem employees? – 4 Pieces of Paper • CEOs and their time • 2 Important Questions National Association of Federal Credit Unions l www.nafcu.org
12. Is Brainpower Overvalued? – Intelligence is Overrated – Talent is never enough National Association of Federal Credit Unions l www.nafcu.org
13. As in Apollo 13 1. Work the problem, people. 2. Failure is not an option. 3. I don't care what anything was designed to do. I care about what it can do. 4. With all due respect sir, I think this is going to be our finest hour. National Association of Federal Credit Unions l www.nafcu.org
14. Ego • Public enemy, #1 • The only reason we’re here National Association of Federal Credit Unions l www.nafcu.org
15. Employee Health • 23 ½ Hours National Association of Federal Credit Unions l www.nafcu.org
16. Risk Management • Reputation Risk • Compliance Risk • Transaction Risk • Strategic Risk • Interest Rate Risk • Credit Risk • Liquidity Risk • Concentration Risk National Association of Federal Credit Unions l www.nafcu.org
17. Habits and Success • Can simple habits lead to success? – Wake up early – Read vigorously – Simplify – Work out National Association of Federal Credit Unions l www.nafcu.org
18. The Day Before a Vacation National Association of Federal Credit Unions l www.nafcu.org
19. Living off the “Grid” National Association of Federal Credit Unions l www.nafcu.org
20. Decision Fatigue • Being “The Decider” Takes a Toll National Association of Federal Credit Unions l www.nafcu.org
Questions Anthony Demangone NAFCU Senior Vice President and Chief Operating Officer ademangone@nafcu.org (703) 842-2278 National Association of Federal Credit Unions l www.nafcu.org
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