1 Why a values-led strategy works for SWS The Road Ahead 2 What - - PDF document

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1 Why a values-led strategy works for SWS The Road Ahead 2 What - - PDF document

Feb 17, 2024 323 likes •464 views

4/9/18 Stanford Drupal Camp 2018 Creating a successful service roadmap for a higher ed web team Stanford Drupal Camp 2018 Creating a successful service roadmap for a higher ed web team Our Values 1 Why a values-led strategy works for SWS The

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4/9/18 1

Stanford Drupal Camp 2018 Creating a successful service roadmap for a higher ed web team

Our Values Why a values-led strategy works for SWS

1

The Road Ahead What our values have to do with Drupal 8, user experience, design, and the cloud

2

Challenges Platform growth, the law, funding, and team health

3

Stanford Drupal Camp 2018 Creating a successful service roadmap for a higher ed web team

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4/9/18 2

40M

Estimated page views

  • f sites managed by

SWS/UIT

926

Group and department sites on Stanford Sites

1,355

Personal sites for students, faculty, and staff on Stanford Sites

24

Group or department sites on AWS and Pantheon

22K

SWS staff hours dedicated to base service and end-user support

2,305

Total managed codebases

7

Custom Drupal products developed for Stanford

120

Sites created per month

  • n average

Current State | Stanford Sites

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4/9/18 3 Our Values | Stanford Sites

  • Do good.
  • Empower others.
  • Protect Stanford.
  • Value community.
  • Make awesome.
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4/9/18 4 Values-based Roadmap | Stanford Sites

Do good

Customer experience strategy aimed to deliver consistently delightful interactions

Values-based Roadmap | Stanford Sites

Empower others

Create and share power tools like user research, a design pattern library, and new themes for Drupal and WordPress Drupal 8 with new storytelling tools for the next generation of Stanford Sites

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4/9/18 5 Values-based Roadmap | Stanford Sites

Business continuity and disaster recovery through geo-diverse cloud hosting options Scalable cloud platform that responds to demand and offers support for units of all sizes

Protect Stanford

Values-based Roadmap | Stanford Sites

Value community

Support a culture that reflects, learns, and then acts. Strive for purposeful work for everyone.

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4/9/18 6 Values-based Roadmap | Stanford Sites

Make awesome

User experience and design strategy aimed to understand needs and deliver better products

Our Challenges | Stanford Sites

  • Technical debt
  • Evolving privacy laws (GDPR anyone?)
  • Competing for limited funding...and losing
  • Product over projects (but so many projects!)
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4/9/18 7

Melissa Miller

Associate Director Web Development & Design

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State of the web at Ohio State

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4/9/18 8

State of the web at Ohio State

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< 100

< 50 100+ 100+ 100+

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< 50 100+ 100+ 100+

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< 100

State of the web at Ohio State

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4/9/18 9

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There isn’t a centralized web service at the university.

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My team* ended up running a mini web services

* We are a web development and design team within the Marketing & Communications department for the CIO.

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4/9/18 10

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What happens next?

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How do we scale up?

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4/9/18 11

Shawn DeArmond

Web Architect

Rob Knight

Director of Digital Communications

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4/9/18 12 Discussion

Join SWS!