1 Why a values-led strategy works for SWS The Road Ahead 2 What - PDF document

4/9/18 Stanford Drupal Camp 2018 Creating a successful service roadmap for a higher ed web team Stanford Drupal Camp 2018 Creating a successful service roadmap for a higher ed web team Our Values 1 Why a values-led strategy works for SWS The Road Ahead 2 What our values have to do with Drupal 8, user experience, design, and the cloud Challenges 3 Platform growth, the law, funding, and team health 1

4/9/18 Current State | Stanford Sites 926 24 2,305 1,355 Group and Group or department Total managed Personal sites for codebases students, faculty, and department sites on sites on AWS and Stanford Sites Pantheon staff on Stanford Sites 7 22K 40M 120 Custom Drupal SWS staff hours Estimated page views Sites created products developed dedicated to base of sites managed by per month for Stanford service and end-user SWS/UIT on average support 2

4/9/18 Our Values | Stanford Sites ● Do good. ● Empower others. ● Protect Stanford. ● Value community. ● Make awesome. 3

4/9/18 Values-based Roadmap | Stanford Sites Do good Customer experience strategy aimed to deliver consistently delightful interactions Values-based Roadmap | Stanford Sites Empower others Create and share Drupal 8 power tools like with new user research, a storytelling design pattern tools for the next library, and new generation of themes for Drupal Stanford Sites and WordPress 4

4/9/18 Values-based Roadmap | Stanford Sites Protect Stanford Business continuity Scalable cloud and disaster platform recovery through that responds geo-diverse cloud to demand and offers hosting options support for units of all sizes Values-based Roadmap | Stanford Sites Value community Support a culture that reflects, learns, and then acts. Strive for purposeful work for everyone. 5

4/9/18 Values-based Roadmap | Stanford Sites Make awesome User experience and design strategy aimed to understand needs and deliver better products Our Challenges | Stanford Sites ● Technical debt ● Evolving privacy laws (GDPR anyone?) ● Competing for limited funding...and losing ● Product over projects (but so many projects!) 6

4/9/18 Melissa Miller Associate Director Web Development & Design State of the web at Ohio State Shutterstock 7

4/9/18 State of the web at Ohio State < 100 1-2 100+ 1-2 100+ 1-2 < 50 100+ 1-2 Shutterstock State of the web at Ohio State < 100 1-2 100+ 1-2 100+ 1-2 < 50 100+ 1-2 Shutterstock 8

4/9/18 There isn’t a centralized web service at the university. Shutterstock My team* ended up running a mini web services * We are a web development and design team within the Marketing & Communications department for the CIO. Shutterstock 9

4/9/18 What happens next? Shutterstock How do we scale up? Shutterstock 10

4/9/18 Shawn DeArmond Web Architect Rob Knight Director of Digital Communications 11

4/9/18 Discussion Join SWS! 12