1 General Managers Report November 20, 2019 2 Protect Our - - PowerPoint PPT Presentation

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General Manager’s Report

November 20, 2019

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Protect Our Resources

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Protecting and Preparing

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• 2nd Salt Summit
• Inter-jurisdictional group: local, county and state

agencies

• Work to minimize salt impacts on water supplies
• Climate Change: The New Normal
• WSSC Water part of Montgomery County’s

Climate Action Plan Workgroup

• David McDonough on Adaptation/Sequestration

technical workgroup

• Focus: Building resilience to climate change impacts

Certificate of Excellence

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• WSSC Water received State Certified

Water Quality Laboratory for another year

• Critical in support of clean water

mission: 101 years and counting without a single drinking water quality violation

• Continue analyzing drinking water samples

for compliance of Safe Drinking Water Act

Award-Winning Utility… AGAIN!

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• 2019 Sustainable Water Utility Award
• Awarded by Association of Metropolitan Water

Agencies in October 2019

• Sustainability initiatives included:
• Project Cornerstone
• Modern, simplified rate structure
• Piscataway Bioenergy Project
• Community outreach and classroom education

Optimize Infrastructure

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Anacostia Trunk Sewer Main Project

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• $31.4 million project approved last month
• Work is underway
• Internal condition of the pipe is severely

deteriorated

• Trenchless repair: 3/4 of a mile repaired with

structural lining

• Installation of new 96-inch gate valve and vault
• Estimated completion is Spring 2022

Sample 96-inch valve Trunk sewer internal condition

Investing in Innovation

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• Briefed Prince George’s County

Council’s TIEE Committee on Innovation program

• Focused on efforts to create a

culture of innovation and foster creativity

• Highlighted Innovation Day 2019 and

discussed ongoing pilot projects.

Spend Customer Dollars Wisely

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Spending Affordability Updates

• Spending Affordability Guidelines (SAG)
• Establish mutually acceptable limits for: rates; debt

service; new debt; total operating expenses

• Montgomery County Council voted on Nov. 5

to approve SAG rate increase limit of 7%

• Prince George’s County Council voted on
• Oct. 29 to approve SAG rate increase limit of 7%
• Both Councils urged continued cost control

efforts

• Present Preliminary Proposed FY2021 budget

next month

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Enhance Customer Experience

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World-Class Customer Service

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Dear Mr. Al-Salam, I am writing to commend Mr. Beeman and Mr. Covington for being responsible and proactive community members. While on a job site on Silver Spring Avenue, another dog attacked me and my pit-mix. The two gentleman interceded immediately and helped to keep the dogs calm and

• separated. Mr. Beeman has experience with dogs

and pits in particular and was able to keep my dog to relaxed and not respond aggressively once the dogs were separated. I was really upset and not to steady on my feet and they took the time to make sure I was ok to walk home. Actions like these mean that I have more regard and respect for the workers of WSSC. I hope you pass onto them my thanks. Sincerely Catherine Eliot

George Coleman William Beeman Daniel Covington Malcolm Davis

Honoring 25 years of the

• 2nd Annual Blue Tie Ball
• Honored The Water Fund founders
• Recognized water affordability

champions

• Raised approximately $14,000 for

The Water Fund

• Imagine a Day Without Water
• No Water, No Beer Bingo
• Two Denizens Brewing Co. locations
• Raised nearly $200 for Water Fund

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Spreading the Word on Affordability

• WSSC Water continues to focus on customer

affordability

• Karyn Riley and Crystal Knight-Lee presented
• n affordability efforts at Association of

Metropolitan Water Agencies conference

• We are here to help: 301-206-4001

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“As the water utility, we’ve become the social justice champions for affordability.”

Transform Employee Engagement

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• Kickoff #H20PeopleGive Campaign
• All funds flow to Water Fund!
• Goal = $25,000 for 25 years
• Employee-focused fundraising events

scheduled throughout year include:

• Silent Auction
• Spirit Day
• Bake Off and Sale
• Walk for Water

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In the Giving Spirit

• Wellness Fair/Breathe Easy
• Closed out Open Enrollment 2020
• 34 vendors provided information on flu shots,

bone density, acupuncture, and posture screening

• Attitude of Excellence Training
• Speaker: Dr. Willie Jolley
• Inspiration for WSSC Water

managers and employees

• Water Babies Daycare Halloween

Parade

• Annual WSSC Water tradition

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Employees Get Inspired

Communication Awards: Video

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25th Annual Communicator Awards

• One Award of Excellence
• WSSC Water: Who We Are and What We Do
• Three Awards of Distinction
• PipeDiver
• Blue Tie Ball: Raising Money

for the Water Fund

• Another WSSC Innovation Breakthrough –

Patuxent Water Filtration Plant Upgrades

Welcome

Al Roshdieh

General Services Director

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Questions?

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