Zoe McAtamney Consultation and Engagement Officer 0115 876 4871
Your City, Your Say – Nottingham Citizens’ Panel Group of citizens who have volunteered to get involved and share their views to help the Council deliver great services Panel members have the opportunity to get involved in a variety of ways and provide the Council with valuable feedback, opinions and ideas, helping the Council shape services and ensuring Nottingham citizens are at the heart of everything we do
Panel Facts Citizens’ Panel was set up in 2014 300 members Youngest member is aged 18 Oldest member is aged 94
How the Panel works Panel members are invited to take part in activities throughout the year including: Postal Online Mystery Focus Surveys Surveys Shopping Groups How often panel members get involved is completely up to them : No previous expertise is required to become a panel member
Using the Panel ‘A great way to involve citizen’s views in decision-making’ Recent Panel participation activities include: Testing a new telephone Mystery Shopping at Leisure system for Nottingham Centres Revenue and Benefits Ltd Forming an interviewing Focus groups on Welfare panel to recruit the new Head Reform, Health and of Service for Customer Wellbeing Strategy and the Access Care Act
Citizen Panel Newsletter Our regular ‘Your City Your Say’ Nottingham Citizens’ Panel Newsletter provides members with information on previous engagement and consultation activity as well as details of upcoming issues, developments and future opportunities to get involved
Joining the Panel Must be aged 18 or over Live in the Nottingham City local authority area Online/paper application form Provide information about yourself, such as age, gender, ethnicity and topics of interest Panel to reflect the wide range of people living in Nottingham City
What Citizens say about being involved in the Panel “We all learned so “As a Nottingham “I would encourage much more about Citizens Panel Member I all members of the the organisation, its feel it has been a panel to participate aims and great honour to be in any way they objectives for the involved in the can” future” recruitment of the new head of service for customer access” “This opportunity I feel has taken "Have your Say" to another level making me as a citizen feel my views “This experience will benefit really do matter and that we me in future employment as citizens are valued” and look good on my CV”
What colleagues say about using the Panel “To be recommended by a group of individuals “Gaining the opinions, who are part of our thoughts and preferences of genuine efforts to these Nottingham City engage citizens, for Citizens was invaluable and “During a recent recruitment me, was a really a successful candidate was powerful selected on the day” endorsement” “Engaging our citizens is vital in shaping our services and systems and I’m really looking forward to continuing the relationship as we strive to put citizens at the heart of Nottingham City Council”
Panel Demographics Gender Male Female 47% 53%
Panel Demographics Age 18-24 3% 12% 10% 25-34 35-44 17% 21% 45-54 56-64 65-74 21% 16% 75+
Panel Demographics Ward Arboretum Bulwell 4% 2% Aspley 10% 4% Bulwell Forest 8% Basford 3% 3% Berridge Bestwood 4% 7% Bilborough 4% Bridge 9% 3% Bulwell Bulwell Forest 9% Clifton North 8% Clifton South Dales 4% 7% Dunkirk and Lenton Leen Valley 8% 2% Mapperley 3% 2% 4% 1%
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