Y2K $ 134 billion Traditional Analytics context account real-time - - PowerPoint PPT Presentation

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Mar 26, 2023 258 likes •379 views

Y2K $ 134 billion Traditional Analytics context account real-time rules do not take into Predefined batch Workflows segmentation Static one-size-fits-all Operational Systems coded manually discovered and Predictive models NOT DESIGNED FOR

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Y2K

$134 billion

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Traditional Analytics Predictive models discovered and coded manually Operational Systems Static one-size-fits-all segmentation

Workflows Predefined batch rules do not take into account real-time context

NOT DESIGNED FOR BIG DATA

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BIG DATA

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What Next

What Happened Why

COGNITIVE COMPUTING

UNDERSTANDS UNSTRUCTURED DATA, COST-EFFECTIVELY

SLIDE 5

Amazon

Consumer purchase recommendations

COGNITIVE TECHNOLOGIES AT WORK

Maintenance alerts on engines

IBM Watson

Medical digital assistant for doctors

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Amplifying the power of Salespeople with real-time

Understanding of the Customer [ powered by a cognitive technology ]

WORK

a lot smarter

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Bell Canada

Account Type: Upsell | Customer Since January 6, 2010 Ideal Customer Find Similar Stakeholder Score Responsiveness Purchase Readiness Upsell Potential Estimated Sales Cycle Prospecting Effort So Far

7/10

CRM Details Search… Filter by Date Co-attending events found Website Visits Missing Stakeholder News Topics new contacts

Key Information

Industry: Telecommunications Company Size: 50,000 employees Revenue: $3.6B Opportunities | Activities On 2/03, website visit on “Networking Equipment” by a key stakeholder Learn More

Best Bet Products Stakeholders Maximize Your Deal

Requested Information Demo: 1/03 by John White Trial: 1/26 by Mark Andrews Possible interest (web/social) 4 people visited total of 19 pages for Networking Equipment in the past 7 days 2/04 news release topics: “restructuring” and “new strategy” Read news

Relevant News

Mobile Tablet Smartphone

New phone Marketplace 4G

Uncover Opportunities Gloria Morgan Communication Gap Alex Graph CEO Score: 89 John White Controller Score: 81 CFO Missing Contact

1 2 3

Archive Search

Profiling & KPIs

Action Alerts

Relevant Open Items

ACTION DISCOVERY

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GLOBAL 1000 ELECTRICAL MANUFACTURING COMPANY CUSTOMER CARE USE CASE

From 5 m minutes nutes of reactive question answering to 5 m minutes nutes of proactive high- value interaction

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3-5 weeks deployment

Leveraging Existing Infrastructure

Embedded into your existing processes

AGILE

BIG DATA ANALYTICS INNOVATION

Flexible subscription grows with value delivered

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2 YEARS OLD

$ 5mil

raised

2014

$10mil

to be raised in

2014

Allianz BNP Paribas Vinci Veolia Env. Suez Evn. Schneider Electric Fidelity JP Morgan Chase CVS Northrop Grumann

US EU

200

IMPLEMENTATIONS

InfoWarehouse | InfoHub

OPEN SOURCE DNA

European Leader on Solr

2 PATENTS PENDING

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2014

David Fischer

VP of Engineering, CTO

Gilles André

Chief Product Officer, Co-founder

Guy Mounier

Chief Executive Officer, Co-Founder

Arthur Patterson

Senior Vice President of Sales, US

Guillaume Brejaud

VP Managed Services

Inna Gordin

Chief Marketing Officer

Lets work together

Visit: www.CustomerMatrix.com