Y2K $ 134 billion Traditional Analytics context account real-time - PowerPoint PPT Presentation

Y2K $ 134 billion

Traditional Analytics context account real-time rules do not take into Predefined batch Workflows segmentation Static one-size-fits-all Operational Systems coded manually discovered and Predictive models NOT DESIGNED FOR BIG DATA s

BIG DATA

COGNITIVE COMPUTING UNDERSTANDS UNSTRUCTURED DATA, COST-EFFECTIVELY What What Happened Why Next

COGNITIVE TECHNOLOGIES AT WORK IBM Amazon GE Watson Consumer Maintenance purchase Medical digital alerts on recommendations assistant for engines doctors

Amplifying the power of WORK Salespeople with real-time Understanding of the a lot Customer smarter [ powered by a cognitive technology ]

Bell Canada 1 CRM Details Search… Archive Search Account Type: Upsell | Customer Since January 6, 2010 7 /10 Ideal Stakeholder Responsiveness Purchase Upsell Estimated Prospecting 2 Profiling Customer Readiness Potential Sales Cycle Effort So Far Score Find Similar & KPIs new 3 3 Website Missing 2 Co-attending 1 2 News Topics Filter by Date contacts Visits Stakeholder events found 3 Stakeholders Best Bet Products Action Alerts Key Information Industry: Telecommunications On 2/03, website visit on “Networking Equipment” by a key stakeholder Company Size: 50,000 employees Learn More Revenue: $3.6B Opportunities | Activities 4 Relevant Open Alex Graph John White Gloria Morgan Maximize Your Deal Items Controller CEO Communication Relevant News Gap Score: 89 Score: 81 Requested Information Demo: 1/03 by John White 2/04 news release topics: Trial: 1/26 by Mark Andrews “restructuring” and “new strategy” ACTION Read news Possible interest (web/social) 4 people visited total of 19 pages for Networking Equipment in the DISCOVERY Mobile Tablet Smartphone past 7 days CFO Missing New phone Marketplace 4G Uncover Opportunities Contact

GLOBAL 1000 ELECTRICAL MANUFACTURING COMPANY CUSTOMER CARE USE CASE From 5 m minutes nutes of reactive question answering to 5 m minutes nutes of proactive high- value interaction

3-5 weeks deployment value grows with subscription Flexible processes existing into your Embedded Infrastructure Existing Leveraging delivered AGILE BIG DATA ANALYTICS INNOVATION

2 PATENTS PENDING Veolia Env. EU US Northrop Grumann CVS JP Morgan Chase Fidelity $ 5 mil Suez Evn. Schneider Electric Vinci raised BNP Paribas to be raised in $ 10 mil 2014 Allianz 2 YEARS OLD 200 IMPLEMENTATIONS OPEN SOURCE DNA 2014 European Leader on Solr InfoWarehouse | InfoHub

Lets work together Guy Mounier Guillaume Brejaud Chief Executive VP Managed Services Officer, Co-Founder Arthur Patterson Gilles André Senior Vice President of Chief Product Officer, Sales, US Co-founder Inna Gordin David Fischer 2014 Chief Marketing VP of Engineering, Officer CTO Visit: www.CustomerMatrix.com