Why Your Employees Are “Just Not That Into You”…and What to Do About It With David Lee
Managerial Laments • Lack of initiative • “What can you do for me?” vs… • “OK is OK” • Babysitting required • Struggle to compete for talent
Despite All The Millions… Source: State of the American Workplace by the Gallup Organization
Two Key Reasons Reasons Why Your Employees Are “Just Not That Into You”
Two Key Reasons 1. Employees Are Taught Not to Care 2. Employee Engagement is Treated as a Statistic, Rather than an Individual Experience
Employees Are Taught Not to Care
“When we are careless in how we treat employees, we teach them to care less about us.”
“How are employees taught not to care?”
Do You Have These Going On? • No inspiring vision, just numbers and demands? • No celebration of the great things you do? • Management doesn’t act like they care? • Employees are treated with disinterest and disrespect?
Employees Have Learned Not to Care Strongly Agree Agree Disagree Strongly Disagree
“What’s wrong with our people?”
Ask
Promote & Cultivate Emotional Safety
Promote & Cultivate Emotional Safety
Promote & Cultivate Mindfulness
Make Expressing Appreciation Part of Your Culture
Employees Feel Unappreciated Lack of appreciation is the #1 reason most Americans leave their jobs. Source: Tom Rath and Donald Clifton, How Full Is Your Bucket? Positive Strategies for Work and Life, 2001
Employees Feel Unappreciated 65% of people surveyed said they received zero recognition for good work last year. Source: Tom Rath and Donald Clifton, How Full Is Your Bucket? Positive Strategies for Work and Life, 2001
Employees Feel Unappreciated 69% - “I would work harder if I felt my efforts were better recognized.” Source: Globoforce
“What you appreciate… appreciates.”
Make Expressing Appreciation Part of Your Culture
Cure Your Organization of Inspiration Deficit Disorder
Continually Communicate The Vision Not With Charts and Graphs, But With “Future Stories”
Share Stories About The Difference You Make
Storytelling Amps Up Your Ability to Inspire
Share Stories About Employees Doing Great Things & Making a Difference
Don’t Just Remind Employees They Are Important…
…Design Their Jobs and Manage In Ways That Enables Them to Be
Share Stories About Employee Greatness From Other Organizations
Employees Are Taught Not to Care
Engagement is Treated As a Statistic Rather Than An Individual Experience
Despite All The Millions… Source: State of the American Workplace by the Gallup Organization
Highly Engaged
Somewhat Engaged
Actively Disengaged
Rx • Identify key drivers for different demographics. • Solicit individual engagement information from each employees. • Assist managers in soliciting precise information. • Train and coach managers in constructive conversation skills (esp. Emotional Safety)
Looking Back • 2 of the 8 Biggest Reasons • 13 Selected Recommendations
Looking Forward • Share two articles with management team. • Discuss the sources and where to start. • Invite them to upcoming webinar on how to individualize employee engagement.(I will notify you shortly of the date/time)
For Articles on Leadership and Engagement
For a Complementary Strategy Session* on How to Boost Employee Engagement or For More Information on David Lee’s Services: Email: david@humannatureatwork.com LinkedIn: www.linkedin.com/in/humannatureatwork/ Twitter: https://twitter.com/HumanNatureWork Phone: 207-571-9898 *Offer good until February 15 th , 2015
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