Why dont we learn!? Russ Miles, CEO, OpenCredo Experience gets - - PowerPoint PPT Presentation

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Why dont we learn!? Russ Miles, CEO, OpenCredo Experience gets - - PowerPoint PPT Presentation

Sep 04, 2023 181 likes •836 views

Why dont we learn!? Russ Miles, CEO, OpenCredo Experience gets turned into learning when an organization alters itself to take account of what experience has shown. - Peopleware Or To change dysfunctional behaviours of a person a

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Why don’t we learn!?

“To change dysfunctional behaviours of a person a therapist can help; for dysfunctional organisations an exorcism is required” - Jussi Munonen, Twitter Russ Miles, CEO, OpenCredo “Experience gets turned into learning when an

  • rganization alters itself to take account of what

experience has shown.” - Peopleware Or

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The Sandwich

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The Sandwich

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The Sandwich

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The Sandwich

Me.

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This talk is not about...

  • Scrum
  • Kanban
  • Tool X vs. Tool

Y

  • ’Magic Inc’
  • Umm, Agile Transformation...

@russmiles

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A Developer and a Psychologist...

You are here

@russmiles

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It’s nailed!

@russmiles

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Structuralism

@russmiles

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A few months pass...

@russmiles

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A few months pass...

  • The ‘Agility’ Onslaught!

@russmiles

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A few months pass...

  • The ‘Agility’ Onslaught!
  • Drop Modelling

@russmiles

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A few months pass...

  • The ‘Agility’ Onslaught!
  • Drop Modelling
  • Drop Documentation

@russmiles

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A few months pass...

  • The ‘Agility’ Onslaught!
  • Drop Modelling
  • Drop Documentation
  • Everything you know is wrong!

@russmiles

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A few months pass...

  • The ‘Agility’ Onslaught!
  • Drop Modelling
  • Drop Documentation
  • Everything you know is wrong!
  • Where do I start?

@russmiles

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Behaviourism & Functionism,

From What and Where...

to How and Why

Gestaltism

@russmiles

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Ok, so I’ll head to GOTO and...

You are here

@russmiles

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Ok, so I’ll head to GOTO and...

  • Come back and try:

You are here

@russmiles

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Ok, so I’ll head to GOTO and...

  • Come back and try:
  • A bit of Scrum...

You are here

@russmiles

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Ok, so I’ll head to GOTO and...

  • Come back and try:
  • A bit of Scrum...
  • ...a bit of TDD...

You are here

@russmiles

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Ok, so I’ll head to GOTO and...

  • Come back and try:
  • A bit of Scrum...
  • ...a bit of TDD...
  • ...throw in some Kanban...

You are here

@russmiles

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Ok, so I’ll head to GOTO and...

  • Come back and try:
  • A bit of Scrum...
  • ...a bit of TDD...
  • ...throw in some Kanban...
  • ... even some BDD coz it sounds

good

You are here

@russmiles

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A few more months pass...

@russmiles

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It’s still not working!?

You are here

@russmiles

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I think I can see your problem...

@russmiles

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Beware of Associatism!

@russmiles

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Get Pragmatic!

Avoid False Dichotomies It’s about what works...

... for you!

@russmiles

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Start to think about ‘learning’

“Learning is a relatively permanent change in behaviour due to experience”

@russmiles

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So, what can I do!?

@russmiles

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So, what can I do!?

  • Avoiding ‘By Rote’ Fashion!

@russmiles

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So, what can I do!?

  • Avoiding ‘By Rote’ Fashion!
  • Buying into the ‘brand’,

rather than thinking for yourself!

@russmiles

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So, what can I do!?

  • Avoiding ‘By Rote’ Fashion!
  • Buying into the ‘brand’,

rather than thinking for yourself!

  • Thinking for yourself!

@russmiles

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So, what can I do!?

  • Avoiding ‘By Rote’ Fashion!
  • Buying into the ‘brand’,

rather than thinking for yourself!

  • Thinking for yourself!
  • How should I plan my next

move?

@russmiles

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Agility is about Learning at the process level, as well as the client value level

@russmiles

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Avoid Belief-Based Learning

@russmiles

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Apply Critical Thinking!

  • Evidence through
  • bservation
  • Context
  • Relevant criteria for

making the judgment

  • Obtain evidence through

experiments

  • Learn about your ‘system’

@russmiles

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But my environment is complex!

@russmiles

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You’re a Computer Scientist, right?

@russmiles

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Construct Scientific Theories!

  • You’re being all ‘freudian’

about it

  • A Scientific Theory is...
  • Refutable, which means it...
  • ... can be disproved

@russmiles

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You’re also ‘going direct’

  • Obliquity
  • Complexity
  • Pluralism
  • You need an approach

that embraces “muddling through”

  • Hardly agile...

@russmiles

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Stop Direct Belief/Trend Based Learning

Observation Improve

@russmiles

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Understand Second-Order Ignorance

@russmiles

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Apply the Scientific Method

Observation Hypothesis Experiment Understand Results Change!

Structured Learning! BDD for your Software Development System

@russmiles

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But where do I start!?

@russmiles

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Observe and Capture

@russmiles

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Decide, but not just on Pros & Cons

@russmiles

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Reliability and Validity

@russmiles

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Use the Data to Continually Guide Change

@russmiles

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(Still) Beware of Associatism! and Generalisation!

@russmiles

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Goodhart’s Law

“once a social or economic indicator or other surrogate measure is made a target for the purpose of conducting social or economic policy, then it will lose the information content that would qualify it to play such a role”

Wikipedia, of course

@russmiles

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Watch out for Placebos

http://www.krankyscartoons.com

@russmiles

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Watch out for ‘not me’

“Most people, when directly confronted with proof that they are wrong, do not change their point of view or course of action but justify it even more tenaciously.”

See http://www.paulbowler.co.uk/kindle/book/show/56 for more

@russmiles

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So wait, now I’m...

  • a Developer
  • a Scientist
  • and a Psychologist

Yes!!

@russmiles

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So wait, now I’m...

  • a Developer
  • a Scientist
  • and a Psychologist

Yes!!

@russmiles

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Ok, I’m doing that, but...

@russmiles

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Dark Moment of the Soul...

You are here

@russmiles

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Understand how people learn

  • Leave Ego out of it
  • Learner, front and centre
  • Reinforce, Repeat
  • Compelling
  • Make it stick
  • Kinda like...

@russmiles

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Remember that journey we’re on...

@russmiles

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@russmiles

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So wait, now I’m...

  • a Developer,
  • a Scientist,
  • a Psychologist,
  • and a Teacher!?

Yes!!

@russmiles

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Summary

  • Meta-Learning is a key advantage of agility
  • Learning is...
  • ...a competitive edge
  • ...best applied guided by experimentation
  • As a coach, you’re the learning enabler!
  • a scientist, teacher (probably amateur),

psychologist (probably amateur), and developer

@russmiles

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With Thanks to...

@russmiles

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Any Questions?

@russmiles russ.miles@opencredo.com

Enjoy the rest of GOTO:Copenhagen!

and don’t forget to take back some hypothesis!