Welcome Older People’s Assembly 26 June 2018 1
Agenda • 1:30pm: Registration, refreshments and Stalls • 2:00pm: Welcome • 2:05pm: Update from the Older People’s Champion • 2:20pm: Presentations: “Extra Care” - (this includes Social Care and Housing) • 3:05pm: Questions & Answers and Discussions • 3:20pm: Agenda planning for future Assemblies • 3:30pm: Close 2
Reporting issues and service requests • Council Main Switchboard and out-of-hours service: 01895 250111 • Key Contact Numbers - inside back cover of Hillingdon People • Do it online 24/7 at www.hillingdon.gov.uk 3
Cllr Ray Puddifoot Older People’s Champion
Extra Care Accessing Social Housing Navdeep Babra Housing Register & Allocations Team Leader
Overview The housing allocations policy sets out how priority is awarded and is the key tool we use to decide what priority applies to a household.
The Assessment Process ● Eligibility ● Qualification ● Housing Need
Eligibility To be eligible to join the housing register an applicant has to: ● normally reside in the UK and be habitually resident in the UK ● not be subject to immigration control ● not be a person from abroad excluded by regulations made by the Secretary of State. If the applicant does not meet this they are not eligible and can not join the housing register.
Qualification In order to meet the qualification criteria to join the housing register an applicant has to: ● Not own a property ● Not have savings or assets of £30,000 If the applicant does not meet this they do not qualify and can not join the housing register unless they meet the exemption criteria.
Housing Need Client’s have a housing need when their current accommodation is not suitable or does not meet their housing need. Some of the reasons are : ● Overcrowding ● Sheltered housing ● Medical grounds ● Under-occupation
Who can be included on an application? To join the housing register, the main applicant must be over the age of 18. The applicant can include: ● partners, spouses or civil partners ● live in carers where an applicant is confirmed to have an essential need for a carer e.g. overnight support.
Bidding for housing Once an applicant has joined the Housing Register and been given a banding, they will then need to go onto the Choice Based Lettings system Locata weekly to view the available properties. Applicants are able to place three bids each week on any properties that they meet the criteria for.
Shortlisting Once bidding closes, a shortlist is generated sorting applicants first by banding and then the length of time they have been in that band. When the property is ready to view, an officer will contact applicants to invite them to have a look at it. A Viewing Officer will attend the property and will be able to answer applicant's questions. They will note who is interested in accepting the property.
Verifications Whilst the shortlisting and viewings process is taking place, officers will also be carrying out verification checks to confirm all of the details of the application and that the applicant has not displayed any un-tenant like behaviour.
Offer of accommodation Once the applicant has accepted the property and the verification checks have come back ok, we call the applicant in to sign for the property. At the sign up, we request a week's rent in advance. We will go through the tenancy terms and conditions and the information an applicant will need to sustain the tenancy. Once this has been done we will then give the keys and the tenancy will start.
Extra Care in Hillingdon Gary Collier Health and Social Care Integration Manager Adult Social Care
Introduction Presentation Purpose : 1. Describe what extra care is. 2. Explain who it is for. 3. Describe Hillingdon’s extra care schemes. 4. Explain what to do if interested in extra care.
What is Extra Care? • A 'home for life ' for people whose disabilities, frailty or health needs make ordinary housing unsuitable. • Self-contained flats with own front door. • Main difference from other types of sheltered housing: 24 hour care is available on site 365 days a year.
Benefits of Extra Care • It’s a realistic alternative to going into a care home. • You will have your own front door - you decide who comes in. • Couples and friends can still live together. • It offers you a safe and secure home that supports you with any disability you may have. • You get support to keep your independence. • You can join in social activities - or you can be private.
Who is Extra Care for? • People aged 65 or over, or over 55 in exceptional circumstances • People who have a completed community care assessment that identifies both housing and social care needs, e.g. a disability or mental health need. • People who are currently a borough resident. • People with savings or assets below £30,000. Allocations made by a joint panel of housing and social care representatives
What are the costs of Extra Care? • Rent – An 'affordable rent' under a tenancy agreement with the housing provider - either Paradigm Housing Group or the Council. • Service Charges – For example, communal facilities-related costs, six meals a week (Grassy Meadow Court/Park View Court). • Utility Charges – For example, electricity and water. • Council Tax – Speaks for itself
What are the costs of Extra Care? • Housing-related Support Costs – For example, assistance with managing your home, advice on benefits, form filling, etc. • Personal Care – For example, help with getting up/going to bed, washing, dressing, etc.
Hillingdon’s Extra Care Schemes Four schemes • Cottesmore House - Perkins Gardens, Ickenham UB10 8FT • Triscott House - Avondale Drive, Hayes UB3 3PE • Grassy Meadow Court - Grange Road, Hayes UB3 2UF • Park View Court - Farrier Close, Uxbridge UB8 3XG
Cottesmore House
Cottesmore House: Facilities • 48 flats are distributed over five floors. 24 one bed flats and 24 two bed flats. • Lift access to all floors, lounge, restaurant, laundry, guest facilities, landscaped communal gardens and terrace, conservatory, hairdressing salon, an assisted bathing facility and computer points in communal areas. • Owned by Paradigm Housing Group.
Cottesmore House: Flats Each flat has fitted as standard: • Modern fitted kitchen, including: – Integrated oven, hob and extractor hood. – Integrated fridge freezer. – Washer/dryer. • Bathroom with walk-in shower. • Vinyl floor in kitchen and bathroom, carpet in the living room, bedrooms and hall. • Built-in cupboard space.
Triscott House
Triscott House: Facilities • 47 flats are distributed over three floors. There are 6 two bed flats and 41 one bed flats. • Lift access to all floors, lounge, restaurant, laundry, guest facilities, landscaped communal gardens and terrace, conservatory, shop, hairdressing salon, hydrotherapy pool and an assisted bathing facility. • Owned by the Council.
Triscott House: Flats Each flat has fitted as standard: • Modern fitted kitchen, including: – Integrated oven, hob and extractor hood. – Integrated fridge freezer. – Washer/dryer. • Bathroom with walk-in shower. • Vinyl floor in kitchen and bathroom, carpet in the living room, bedrooms and hall. • Built-in cupboard space.
Grassy Meadow Court
Grassy Meadow Court
Grassy Meadow Court: Facilities • 88 one bedroom flats are distributed over three floors. • Lift access to all floors, two resident day lounges, a restaurant and café, hairdressing salon, shop, treatment rooms, assisted bathrooms, laundry, guest sleepover room, landscaped communal gardens and six roof terraces. • Owned by the Council. • Dementia Resource Centre.
Grassy Meadow Court: Flats • Mobility scooter parking. • Shower rooms are wet-rooms for wheelchair use, with facility for overhead hoists direct between bed and bathroom. • Kitchens: – Built-in inset electric ceramic hob (stainless steel finish surround); – Stainless steel extractor over hob fan; – Electric built-in fan oven (stainless steel finish); – Fridge freezer; – Washer/drier; – Lighting to underside of all wall cabinets • Each flat has its own terrace or winter garden.
Grassy Meadow Court: Dementia Resource Centre • A one stop shop for people living with dementia and those caring for them. • Day care provision to meet assessed need. • Advice, information and support to people with dementia and their Carers. • A drop-in facility that would allow anyone to access a Dementia Adviser. • A dementia café. • A range of therapeutic activities.
Park View Court
Park View Court
Park View Court: Facilities • 60 flats are distributed over three floors. 3 flats have two bedrooms and 57 one bedroom. • Lift access to all floors, resident lounges and a multi- functional room, a restaurant, hairdressing salon, treatment rooms, assisted bathrooms, laundry, guest sleepover room, landscaped communal gardens and a roof terrace. • Owned by the Council.
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