Welcome! Asset Verification Service (AVS) The purpose of AVS is to - - PowerPoint PPT Presentation

Welcome!

Asset Verification Service (AVS) The purpose of AVS is to automate verification of assets for initial and re-determinations for OSIP-M consumers without SSI. Reminder: Please turn up your volume!

12/27/2018 AVS Updates Testing Results Go-Live Q&A Session AVS Project Update

AVS Updates

• UAT completed since last update call
• Training completed last week.
• Additional two training sessions:

– January 8th at 9:00 AM – January 10th at 1:00 PM

Testing (UAT) Results

Issue: Not able to search for spouse by SSN or Registry number (can only search by Name) Solution: Vendor is working to fix this issue and should be fixed by the time we go to Production Issue: Once reports are exported to PDF, the formatting is not user friendly Solution: Vendor has fixed some of them and is continuing to fix others Issue: Some of the reports didn’t require date parameters until after you requested to run the report ✓Solution: Vendor has fixed Issue: There were some typos with the offices and the district sorting was not correct ✓Solution: Vendor fixed these issues

Testing (UAT) Results

Issue: Some of the required fields were not marked for the Adhoc Request so could submit the request without them ✓Solution: Vendor has fixed Issue: There were some user roles that were able to view data in the Portal that should not be accessible to their role ✓Solution: Vendor has fixed Issue: When viewing some of the test applicants, some users were getting an error “Contact System Administrator” Solution: Vendor fixed as they were reported and was because of some of the updates to the District/Office structure within the Portal

Go-Live

• AVS is on schedule to go-live December

31st, 2018.

• Staff who have attended training by then

will be expected to start using the AVS Portal

• Central Office will do batch processing for

redeterminations starting in January (for redeterminations due in February)

AVS Informational Flyer

Asset Verification Service (AVS) for Medicaid Recipients

Beginning in January 2019, Aging and People with Disabilities (APD) and Area Agencies on Aging (AAA) offices will use an electronic Asset Verification Service (AVS) to verify financial resources for Medicaid recipients. This resource verification is through a secure web-based portal that retrieves information from banking institutions and real property records nationwide. What this means for Medicaid recipients and/or their representatives:

• A more efficient process
• Less paperwork to submit
• Most information from AVS is returned within 5 days
• Not every type of financial resource can be verified by AVS, so we may need to request paper documents

in some situations APD and AAA staff are committed to helping you understand how system changes affect you. Contact your local APD/AAA office or email the AVS project team at AVS.Project@dhsoha.state.or.us if you have questions about AVS. Frequently Asked Questions Q: What are “resources?” A: A resource is a liquid or non-liquid asset. Liquid assets are typically held in a bank account, such as a checking or savings account, trust account, burial fund account, IRA,

• r Direct Express Card account. A non-liquid asset is

usually property, such as land, homes and vehicles. Q: Will this new service affect my Medicaid coverage if I am within the resource limit? A: No. The only way that your benefits may be affected is when the asset verification service reports you have resources over the limit for your Medicaid program. Q: What if I have an account that I am completely unable to access or take money from? A: We can exclude an account that is unavailable to you if you provide documentation showing that you are unable to access it. This can also apply to victims of domestic abuse. Q: Can I opt out of AVS/refuse to allow AVS to check my resources and still get Medicaid? A: No. The federal government requires that we use an asset verification service. Q: Will AVS check my income as well? A: No. AVS does not verify income, so this will be verified in the usual way. If you receive certain types of income from the government such as SSDI/SSB, staff already verify this income electronically and this will not change. Q: Why is APD/AAA using AVS? A: Use of an asset verification service in Oregon has been mandated by Centers for Medicare and Medicaid Services (CMS), and most other states are already using

• AVS. An Oregon AVS will put our state in compliance with

Section 1940 of the Social Security Act. Q: What if I am a victim of identity theft and someone

• pened accounts in my name?

A: This will not disqualify you from receiving Medicaid if you provide evidence that the account does not belong to you and you have reported it. When a worker finds unreported accounts that put you over the resource limit, they will follow up with you to get more information. Q: Will AVS check my credit or affect my credit rating? A: No. AVS does not check credit or affect credit ratings

This will be available

• n Staff

Tools!

Q&A session

• Please enter your AVS questions below!