Welcome to the EDA Regional Business Forum Wednesday 12 June 2019
Welcome & Introductions Glyn Prestwood Commercial Director, Edmundson Electrical EDA Board of Management 2
Today’s Presentations 1. BS5839 – update on part 6 British Standard for Domestic Smoke and Heat Alarms 2. Impact of counterfeit and non-compliant products on your business: what you need to know and what’s being done about it 3
Today’s Presentations 3. Digitalisation Development – The Wholesale Transformation 4. EDA Update 5. Round Table Discussions & Feedback Buffett Lunch and continued networking 4
BS5839 – update on part 6 British Standard for Domestic Smoke and Heat Alarms Jo White, Marketing Manager Steve Trafford, National Sales Manager AICO Ltd 5
Impact of counterfeit and non-compliant products on your business: what you need to know and what’s being done about it Chris Stammers Compliance Services Manager BEAMA 6
On your return after refreshments Pick your table number from the bowls • Wholesalers & Others • Manufacturers 7
Digitalisation Development – The Wholesale Transformation Nicola Surman Regional Sales Manager, UK Sales Hager Ltd 8
EDA Update David Lorrison Rose Jerez- O’Flaherty Anne Vessey
The EDA Represent the interests of wholesale distributors of electro- • technical products in the UK since 1914 The essential link in the supply chain between manufacturers of • electro-technical products and the electricians who install them.
EDA Headline Facts • 239 Member Companies (Wholesalers) • 3 National Chains: CEF - Edmundson Electrical - Rexel UK • 4 Buying Groups: ANEW – AWEBB – FEGIME - IBA • 10 Other Independents • Membership represents 75% of market • 1,900 wholesaler branches and >25,000 employees • >£4.2 Billion Turnover • Member of EUEW & ETIM International 11
78 Affiliated Members Providing products and services to members 12
Ideally located for industry collaboration
EDA Board of Management: March 2019 Andrew Johnson Chris Gibson Simon Barkes Alan Dunnet Chris Ashworth LEW Electrical BEMCO Holland House EDA President CEF Distributors Electrical Co. March 2019 – March 2021 Dan Poole Simon Booth Glyn Prestwood Charlie Lacey Margaret Fitzsimons Phase Electrical Distributors Ltd ETC Electrical Supplies Edmundson Electrical Lt d CEO Stearn Electric Co. Ltd 15
Forums, Product Data Networking & Training & and ETIM-UK Publications, Apprenticeships Access Support & Visibility 16
The Changing Face of B2B Markets • 2016 EDA members’ survey 73% wholesalers identified on-line sales to contractors as the major growth opportunity. • But 80% saw a big threat from on-line competitors and new entrants B2B sales are about to go through a revolution by taking full advantage of what digital technologies have to offer. Leading companies are already vaulting ahead, more than doubling the growth and productivity improvements of their peers. AT Kearney
With more disruption to come… • Digital marketing & engagement mimic the personal buying experience • BIM, Digital Built Britain, AR/VR and the Internet of Things • Changing procurement processes in contractor & MRO sectors • Driverless transport and drone delivery Within the next few years buildings will be able to order their own spares and have them delivered without any human intervention
What does this mean for electrical wholesalers? • Electrical Wholesalers need to adapt to survive or risk going the same way as many retailers • Wholesalers need to plan and implement a comprehensive digital strategy in line with their wider business objectives – Multi-channel customer engagement – B2B web sites – B2C web sites – Customer specific web sites – Ordering from mobile devices – Digital marketing
Barriers to digitalisation • Lack of resources • Lack of know-how • Inertia • Availability & quality of product data • It is the EDA’s responsibility to encourage & facilitate digitalisation within the electrical wholesale channel • This also provides significant growth and retention opportunities for established technology providers
ETIM-UK – Guardian and promotor of the data standard for UK 21 ETIM International 2019
Contact David Lorrison@eda.org.uk Visit www.etim-uk.co.uk Follow the LinkedIn ETIM-UK Showcase page at Electrical Distributors’ Association. 22
Helping you get the most out of your EDA membership Anne Vessey Head of Marketing & Communications 23
Forums, Training & Publications, Apprenticeships Support & Visibility 24
Regional Business Forums: Networking & Industry Topics Open invitation to join us in 2019 Book your place at www.eda.org.uk ✓ Thursday 23 May - Harrogate ✓ Wednesday 12 June – Exeter ✓ Wednesday 25 September - Macclesfield ✓ Wednesday 13 November – London
EDA Publications Taking Stock • Quarterly newsletter • Latest news and information • Mailed to lead contact • Inserted into Electrical Wholesaler • EDA Key Contact Directory 2019 • Who’s Who • Sector-wide calendar • EDA Yearbook • Overhaul for 2019 •
Taking Stock e-xtra Digital news in brief • Quick links to help you get • the information you need Sign up to events • 27
Wholesalers: expert help at the end of the phone 28
Member benefit (wholesalers): expert help at the end of the phone • Absence / Sickness • Disciplinary procedure • Contracts • Policies 29
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Visibility & Information Check your profile on the EDA website www.eda.org.uk • Promote your EDA membership • Web and social media • Stationery and printed materials • Vehicle livery • 31
Join the conversation on social media @EDA_UK EDA_UK Electrical Distributors’ ElectricalDA Association 32
EDA Training & Apprenticeships 33
EDA Education and Training EDA’s vision for a industry pathway Employee Profile by Industry Experience EDA Accredited Education & Training Portfolio Professional Qualifications • Director Industry Updates • 15yrs+ Ambassador Training • Professional Qualifications • Industry Updates • Regional Manager Business Skills • 10-15yrs Soft Skills • Level 5+ Apprenticeships • Industry Updates • Manager 5-10yrs Business Skills • Soft Skills • Level 4 Apprenticeships • Assistant Manager Business Skills • 3-4yrs Soft Skills • L3/4 Apprenticeships • Product Knowledge • Assistant 1-2yrs Health & Safety • Assistant Customer Service • Trainee L2/3 Apprenticeships • Entry level
Introducing EDA Training & Apprenticeships You want improved business performance Motivated and well trained employees, improves retention Confidence to cross-sell and up-sell Satisfied loyal customers EDA Apprenticeship Programme , EDA Product with our expert partners Knowledge Modules EDA Apprenticeships Plus
Apprenticeships: the flexible training option for your business Apprenticeships are for wholesalers and manufacturers Train members Recruit new of your current talent team 36
EDA Apprenticeships Plus: value-added service • Advertise your role • Shortlist the candidates • Employ the apprentice on your behalf – you host in your business • Training provider liaison • HR and payroll saving you time and effort • Support for you and your apprentice 37
APPRENTICESHIPS IN YOUR BUSINESS Workplace Skills Development Plan Information Technology Apprenticeship Branch Sales and Management Procurement Administration Level Apprenticeship Selling and Leadership (IOT = Internet of things) Level 6 Digital & Technology Business to Business Institute of Professional Business to Business Chartered Manager Solutions Professional Wholesale Procurement Accountant Wholesale (CMgr MCMI) IOT (Level 6 & 7) (Degree) Level 5 Sales Manager IOT Operations Manager (Foundation Degree) Software Developer, Wholesale Business Level 4 Management Wholesale Business Management Social Media Network Engineer, Manager / Manager AAT Data Analyst Management (HNC) Business Level 3 IT Practitioner, Team Leading / Administrator Team Leading Procurement Digital Sales Infrastructure Supervisor Technician, IOT (A Level) AAT Business Level 2 Trade Counter, Administration Warehouse, Customer Sales and Tele sales IT User Team Leading Service (GCSE) AAT
Trade Supplier Level 2 Apprenticeship Standard: England only 39
Since launch 184 Trade Supplier Apprentices in training: 7 training providers delivering across England Packed 12 month Assessment with £4,000 worth programme of bespoke of rigorous 1 hr knowledge test training – SMEs pay training 3 hr observation just £200 of 1 hr professional training fee discussion 40
Trade Supplier Level 2 Apprenticeship Standard – England only • Created by wholesalers for wholesalers • Launched April 2018: 400+ enquiries by EDA members in England 41
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Apprenticeships: Getting started • Contact Rose at the EDA 020 3141 7350 training@eda.org.uk 43
EDA Product Knowledge Programme 12 distance learning modules to upskill your team 44
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