WAYPOINT MULTI-TENANT MARKET: ONE PORTFOLIO AT A TIME AESP - PowerPoint PPT Presentation

ENGAGING THE CRE WAYPOINT MULTI-TENANT MARKET: ONE PORTFOLIO AT A TIME AESP CUSTOMER ENGAGEMENT ONLINE CONFERENCE JULY 19, 2016

INTRODUCTION TO WAYPOINT BUILDING GROUP WAYPOINT IS A TECHNOLOGY ENABLED ENERGY EFFICIENCY SERVICES FIRM WHICH DELIVERS UTILITY AND PUBLIC PROGRAMS FOR THE CRE SECTOR EMILY PEARCE WAYPOINTBUILDING.COM

STATE OF THE CRE MARKET & BARRIERS TO ENGAGEMENT THE COMMERCIAL REAL ESTATE MARKET IS A HIGHLY COMPLEX ENVIRONMENT MARKED BY MULTIPLE STAKEHOLDERS WITH CONFLICTING INCENTIVES, COMPLEX INVESTMENT CYCLES AND PRIORITIES, AND MULTIPLE DECISION MAKERS LANDLORD/ MULTIPLE TIMING OF TENANT SPLIT DECISION INVESTMENT INCENTIVE MAKERS CYCLES BARRIERS TO UTILITY CUSTOMER ENGAGEMENT

UTILITY UTILITY PROGRAM PROGRAM BEGINS ENDS CRE CAPITAL JANUARY PLANNING CRE BUDGET SPENDING BUDGET BASED ON PLAN MADE SUMMER CYCLES PRIOR UTILITY FUNDING MARCH BEGINS TO OCTOBER DWINDLE CRE BUDGET & CRE BUDGETING CAPITAL PROJECTS & PROJECT FINALIZED FOR PLANNING NEXT YEAR BEGINS IDEAL TIME FOR UTILITIES TO PROMOTE INCENTIVE JULY PROGRAMS AND UTILITY CAPITAL PROJECTS PLANS FOR TO CRE MARKET NEXT YEAR’S PROGRAMS

UTILITY CONNECT PROGRAM • BENCHMARKING, • MORE EFFECTIVE CRE AUDITING, CUSTOMER OUTREACH CHANNELS SUPPORT • DEEPER CUSTOMER • UTILITY NAVIGATION RELATIONSHIPS • ONGOING EFFICIENCY • INCREASED MARKET SUPPORT PENETRATION • RELEVANT & TIMELY • INCREASED ENERGY SAVINGS INFORMATION ENGAGES THE RIGHT CRE DECISION MAKERS , WITH THE RIGHT UTILITY PROGRAMS , AT THE RIGHT TIME

UTILITY CONNECT PROGRAM PROCESS A PORTFOLIO APPROACH WITH A LONG-TERM TIMELINE TO ESTABLISH CRE AND UTILITY RELATIONSHIPS AND RESULT IN WIN-WIN SITUATIONS FOR CRE AND UTILITY STAKEHOLDERS 5 1 2 4 3 IDENTIFY CRE PROCESS AUDIT BENCHMARK CRAFT & BRIEF PARTNER INCENTIVE TARGET BUSINESS CASE PORTFOLIO PORTFOLIOS APPLICATIONS BUILDINGS

ENGAGING ALL STAKEHOLDERS WITH THE BUSINESS CASE APPROVE PROJECT TOGETHER PRESENT THE CASE RELAY IDEAS IN FINANCIAL BUSINESS CASE AUDIT & IDEAS GENERATED PROPERTY PORTFOLIO OWNER ENGINEER MANAGER MANAGER THE BUSINESS CASE IS DIGESTIBLE TO HELP ENGAGE ALL BUILDING STAKEHOLDERS

• BENCHMARKED: 51 BUILDINGS & >33 MILLION SQFT ACROSS 3 CRE PROPERTY MANAGEMENT CONNECT FIRMS PROGRAM • AUDITED : 50 BUILDINGS & 8.8 MILLION SQ FT RESULTS • IDENTIFIED : • 262 ENERGY EFFICIENCY MEASURES 2014 TO TODAY, • 21.5 MILLION TOTAL ANNUAL KWH PG&E’S WAYPOINT • 41,000 THERMS SAVINGS • $1,800,000 INCENTIVE DOLLARS CONNECT PROGRAM HAD DELIVERED: • SUBMITTED, SAVED AND PAID: • 22 INCENTIVE APPLICATIONS SUBMITTED • 4.9 MILLION TOTAL ANNUAL KWH • 8,600 THERMS • $133,000 INCENTIVE DOLLARS

CUSTOMER SATISFACTION SURVEY RESULTS “THIS IS AN EXCELLENT WAY FOR OUR PROPERTY TEAMS TO GET QUALIFIED ASSISTANCE WITH NOT ONLY IDENTIFYING ENERGY SAVING OPPORTUNITIES BUT WITH THE IMPLEMENTATION PROCESS AS WELL. KEEP UP THE EXCELLENT WORK.” PG&E CONNECT PROGRAM PARTICIPANT OVER 75% OF SURVEY RESPONDENTS PLAN ON IMPLEMENTING ENERGY EFFICIENCY PROJECTS RECOMMENDED BY THE CONNECT PROGRAM

• STRONG, LASTING RELATIONSHIPS BETWEEN LONG-TERM CRE STAKEHOLDERS AND UTILITY ACCOUNT BENEFITS OF EXECUTIVES FOR LONG-TERM PARTNERSHIPS THE CONNECT FOR COLLABORATING ON AND INCENTIVIZING EFFICIENCY PROJECTS PROGRAM • LONG-TERM PIPELINE OF EE OPPORTUNITIES ACROSS THE PORTFOLIO FOR PROPERTIES TO IMPLEMENT OVER MULTIPLE YEARS COVERING A RANGE OF BUILDING SYSTEMS AND A RANGE OF PAYBACK PERIODS

CONTACT INFORMATION EMILY PEARCE ERIC KISSEL DIRECTOR, PROGRAM MANAGER PROFESSIONAL SERVICES PACIFIC GAS & ELECTRIC WAYPOINT BUILDING GROUP EMILYPEARCE@WAYPOINTBUILDING.COM EXKZ@PGE.COM waypointbuilding.com