WAYPOINT MULTI-TENANT MARKET: ONE PORTFOLIO AT A TIME AESP - - PowerPoint PPT Presentation

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Sep 08, 2022 457 likes •587 views

ENGAGING THE CRE WAYPOINT MULTI-TENANT MARKET: ONE PORTFOLIO AT A TIME AESP CUSTOMER ENGAGEMENT ONLINE CONFERENCE JULY 19, 2016 INTRODUCTION TO WAYPOINT BUILDING GROUP WAYPOINT IS A TECHNOLOGY ENABLED ENERGY EFFICIENCY SERVICES FIRM WHICH

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WAYPOINT

AESP CUSTOMER ENGAGEMENT ONLINE CONFERENCE JULY 19, 2016

ENGAGING THE CRE MULTI-TENANT MARKET: ONE PORTFOLIO AT A TIME

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INTRODUCTION TO WAYPOINT BUILDING GROUP

WAYPOINT IS A TECHNOLOGY ENABLED ENERGY EFFICIENCY SERVICES FIRM WHICH DELIVERS UTILITY AND PUBLIC PROGRAMS FOR THE CRE SECTOR

WAYPOINTBUILDING.COM EMILY PEARCE

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STATE OF THE CRE MARKET & BARRIERS TO ENGAGEMENT THE COMMERCIAL REAL ESTATE MARKET IS A HIGHLY COMPLEX ENVIRONMENT MARKED BY MULTIPLE STAKEHOLDERS WITH CONFLICTING INCENTIVES, COMPLEX INVESTMENT CYCLES AND PRIORITIES, AND MULTIPLE DECISION MAKERS

LANDLORD/ TENANT SPLIT INCENTIVE TIMING OF INVESTMENT CYCLES MULTIPLE DECISION MAKERS BARRIERS TO UTILITY CUSTOMER ENGAGEMENT

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CRE CAPITAL PLANNING BUDGET CYCLES

JANUARY JULY MARCH

UTILITY PROGRAM ENDS UTILITY PROGRAM BEGINS CRE BUDGETING & PROJECT PLANNING BEGINS CRE BUDGET SPENDING BASED ON PLAN MADE SUMMER PRIOR UTILITY FUNDING BEGINS TO DWINDLE UTILITY PLANS FOR NEXT YEAR’S PROGRAMS CRE BUDGET & CAPITAL PROJECTS FINALIZED FOR NEXT YEAR IDEAL TIME FOR UTILITIES TO PROMOTE INCENTIVE PROGRAMS AND CAPITAL PROJECTS TO CRE MARKET

OCTOBER

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UTILITY CONNECT PROGRAM ENGAGES THE RIGHT CRE DECISION MAKERS, WITH THE RIGHT UTILITY PROGRAMS, AT THE RIGHT TIME

MORE EFFECTIVE CRE

OUTREACH CHANNELS

DEEPER CUSTOMER

RELATIONSHIPS

INCREASED MARKET

PENETRATION

INCREASED ENERGY SAVINGS
BENCHMARKING,

AUDITING, CUSTOMER SUPPORT

UTILITY NAVIGATION
ONGOING EFFICIENCY

SUPPORT

RELEVANT & TIMELY

INFORMATION

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UTILITY CONNECT PROGRAM PROCESS

IDENTIFY CRE PARTNER PORTFOLIOS BENCHMARK PORTFOLIO AUDIT TARGET BUILDINGS

CRAFT & BRIEF BUSINESS CASE

PROCESS INCENTIVE APPLICATIONS

A PORTFOLIO APPROACH WITH A LONG-TERM TIMELINE TO ESTABLISH CRE AND UTILITY RELATIONSHIPS AND RESULT IN WIN-WIN SITUATIONS FOR CRE AND UTILITY STAKEHOLDERS

1 2 3 4 5

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ENGAGING ALL STAKEHOLDERS WITH THE BUSINESS CASE THE BUSINESS CASE IS DIGESTIBLE TO HELP ENGAGE ALL BUILDING STAKEHOLDERS ENGINEER PROPERTY MANAGER PORTFOLIO MANAGER OWNER AUDIT & IDEAS GENERATED RELAY IDEAS IN FINANCIAL BUSINESS CASE TOGETHER PRESENT THE CASE APPROVE PROJECT

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CONNECT PROGRAM RESULTS

2014 TO TODAY, PG&E’S WAYPOINT CONNECT PROGRAM HAD DELIVERED:

BENCHMARKED: 51 BUILDINGS & >33 MILLION

SQFT ACROSS 3 CRE PROPERTY MANAGEMENT FIRMS

AUDITED: 50 BUILDINGS & 8.8 MILLION SQ FT
IDENTIFIED:
262 ENERGY EFFICIENCY MEASURES
21.5 MILLION TOTAL ANNUAL KWH
41,000 THERMS SAVINGS
$1,800,000 INCENTIVE DOLLARS
SUBMITTED, SAVED AND PAID:
22 INCENTIVE APPLICATIONS SUBMITTED
4.9 MILLION TOTAL ANNUAL KWH
8,600 THERMS
$133,000 INCENTIVE DOLLARS

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CUSTOMER SATISFACTION SURVEY RESULTS OVER 75% OF SURVEY RESPONDENTS PLAN ON IMPLEMENTING ENERGY EFFICIENCY PROJECTS RECOMMENDED BY THE CONNECT PROGRAM

“THIS IS AN EXCELLENT WAY FOR OUR PROPERTY TEAMS TO GET QUALIFIED ASSISTANCE WITH NOT ONLY IDENTIFYING ENERGY SAVING OPPORTUNITIES BUT WITH THE IMPLEMENTATION PROCESS AS WELL. KEEP UP THE EXCELLENT WORK.”

PG&E CONNECT PROGRAM PARTICIPANT

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LONG-TERM BENEFITS OF THE CONNECT PROGRAM

STRONG, LASTING RELATIONSHIPS BETWEEN

CRE STAKEHOLDERS AND UTILITY ACCOUNT EXECUTIVES FOR LONG-TERM PARTNERSHIPS FOR COLLABORATING ON AND INCENTIVIZING EFFICIENCY PROJECTS

LONG-TERM PIPELINE OF EE OPPORTUNITIES

ACROSS THE PORTFOLIO FOR PROPERTIES TO IMPLEMENT OVER MULTIPLE YEARS COVERING A RANGE OF BUILDING SYSTEMS AND A RANGE OF PAYBACK PERIODS

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ERIC KISSEL EMILY PEARCE

CONTACT INFORMATION

PROGRAM MANAGER PACIFIC GAS & ELECTRIC DIRECTOR, PROFESSIONAL SERVICES WAYPOINT BUILDING GROUP

EXKZ@PGE.COM EMILYPEARCE@WAYPOINTBUILDING.COM