Virtual Update Meeting Sept 27, 2017 1:30 2:00 pm Getting - - PDF document

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Virtual Update Meeting Sept 27, 2017 1:30 2:00 pm Getting - - PDF document

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9/28/2017 1 Virtual Update Meeting Sept 27, 2017 1:30 2:00 pm Getting Information about Patients whether youre the PCP or not The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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CREATING CARE-CONNECTED COMMUNITIES

Virtual Update Meeting

Sept 27, 2017 1:30 –2:00 pm

Getting Information about Patients – whether you’re the PCP or not

The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat feature to send in questions or comments. If you are having trouble connecting to the audio portion of the webinar, go to the Quick Start page for the phone number and access code/meeting number. events@gl‐hc.org

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CREATING CARE-CONNECTED COMMUNITIES

Mary Graham

Manager, Community Engagement (616) 323 – 2959 mgraham@gl‐hc.org

Emmalilly Hoxsie

Business Development / Communication Administrator (616) 323 – 2953 ehoxsie@gl‐hc.org

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VIPR Patient Heat Map

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Agenda

  • Guest Presentation – George

Bosnjak

  • Solution & Service Updates –

Mary Graham

  • Business Updates – Emmalilly

Hoxsie

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CREATING CARE-CONNECTED COMMUNITIES

Getting Information about Patients – whether you’re the PCP or not

George Bosnjak

  • Director, Business

Development & Sales

  • gbosnjak@gl‐hc.org
  • (616) 588 – 4707

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GLHC Provider Matching Model

CREATING CARE-CONNECTED COMMUNITIES

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GLHC Patient Subscription Model

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Delivery Options

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CREATING CARE-CONNECTED COMMUNITIES

Message Types

  • Current: ADT
  • New: CCDs & Results (Lab, Path, Rad, Trans)

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CREATING CARE-CONNECTED COMMUNITIES

Care Community Impact

  • Care Managers
  • ACO/PO/PHOs
  • Population Health
  • Behavioral Health
  • Home Health
  • Skilled Nursing Facilities / Long Term Care

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CREATING CARE-CONNECTED COMMUNITIES

Investing in Better Care

  • GLHC is a nonprofit
  • Build & Maintenance Cost
  • Determined on a per
  • rganization level –

dependent on scope and technology

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CREATING CARE-CONNECTED COMMUNITIES

Geting Started

  • George Bosnjak, Business Development Director
  • Chris Ford, Business Development Account Manager
  • Implementation Consultants
  • info@gl‐hc.org

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CREATING CARE-CONNECTED COMMUNITIES

Solution & Service Updates

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New VIPR Contributors

  • NEW summer/early fall

Keating Law. PLC (ACDs) Metron – 14 sites (ADTs & CCDs) McLaren High Performance Network (ADTs) Munson Healthcare (ACDs) North Ottawa Care Center at Heartwood Lodge (ADTs & CCDs) Vibha, PLLC (ACDs)

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CREATING CARE-CONNECTED COMMUNITIES

Over 8.5 million patients

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CREATING CARE-CONNECTED COMMUNITIES

VIPR Upgrade Follow Up

  • More functionality

– Patient search – Configure display – Results filter – CCD On Demand

  • Improved interface look and

feel

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CREATING CARE-CONNECTED COMMUNITIES

Direct Address: Access in Command Center

  • Screen shot of old and

new

  • Delegate access

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CREATING CARE-CONNECTED COMMUNITIES

WebDirect

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CREATING CARE-CONNECTED COMMUNITIES

Care Connected Communities

Health Departments Community Mental Health Skilled Nursing Facilities State Innovation Model

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Care Connected Communities

Health Departments Community Mental Health

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CREATING CARE-CONNECTED COMMUNITIES

Care Connected Communities

FQHCs

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Organization / Service Chart

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www.gl‐hc.org/our‐solutions

CREATING CARE-CONNECTED COMMUNITIES

Referral Application Stats

Name City Bay Area Health Clinic Bay City Comprehensive Internal Medicine ‐ Revan Maragiri MD Bay City Fox Pediatrics Mount Pleasant Hastings Internal Medicine Hastings Hulst Jepsen Physical Therapy Grand Rapids Medical Practice Partners Bay City Rockford Pediatrics Rockford Saginaw Bay Dermatology Sebewaing Varin U Kule MD Bay City

  • 1,332 Live Offices
  • 2017 YTD Number of

Referrals = 152,318

  • Average of 889

referrals/day

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New since 7/1

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Business Updates

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CREATING CARE-CONNECTED COMMUNITIES

Expanding Network

  • Contribute to and access GLHC Community

Health Record (VIPR)

  • Results Delivery

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Making Choices Michigan

“Having the conversation about treatment preferences is vital to a person’s quality of life.”

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MCM’s Community Coordinator Carol Robinson

CREATING CARE-CONNECTED COMMUNITIES

Patient Care Documents

  • 66% increase in documents submitted this year
  • 61 Organizations contribute Advanced Care

Documents via the PCD website

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Southwest Michigan– May 10 at the WMU Fetzer Center in Kalamazoo Northern Michigan – June 13 at the Fox Hill Event Center in Cadillac Metro Detroit – August 15 at the Westin Southfield Detroit in Southfield Capital Area – August 22 at the MSU Henry Center in Lansing Flint & Genesee County – September 14 at the Holiday Inn Flint in Grand Blanc

  • West Michigan – October 4 at the Calvin College Prince Conference & Event Center

in Grand Rapids

CREATING CARE-CONNECTED COMMUNITIES

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Summit Series: West Michigan

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Bonnie Wesorick

  • Dr. Abul El‐Sayed

CREATING CARE-CONNECTED COMMUNITIES

Community Support

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Working with EMRs

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www.gl‐hc.org/our‐solutions

CREATING CARE-CONNECTED COMMUNITIES

Future Virtual Update Meeting

  • November 15, 2017
  • 1:30 – 2:00 pm
  • Taking topic suggestions!
  • REGISTER @ www.gl‐

hc.org/virtual‐update‐meetings

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CREATING CARE-CONNECTED COMMUNITIES

Exploring & Solving Care Coordination Challenges and Workflow Issues

Mary Graham – Northern Michigan Manager, Community Engagement (616) 323 – 2959 mgraham@gl‐hc.org Bryan Bulock – Mid Michigan Senior Implementation Consultant (517) 999 – 7555 bbulock@gl‐hc.org Carrie Strom – West Michigan Implementation Consultant (616) 588 ‐ 4692 cstrom@gl‐hc.org

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Katrina Khouri – Genesee County Implementation Consultant (810) 252‐4475 kkhouri@gl‐hc.org Greg Cavanaugh – East Michigan Implementation Consultant (586) 596 ‐ 8296 gcavanaugh@gl‐hc.org CREATING CARE-CONNECTED COMMUNITIES

Next Steps

  • CONTACT US!
  • 5 question survey
  • Sign up to receive the Weekly Referral Update!

– http://bit.ly/2s4xtMf

  • Sign up to receive the monthly GLHC

eNewsletter – The Interface

– www.gl‐hc.org/whats‐happening/glhc‐newsletters

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