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North Carolina Independent Colleges & Universities Presentation
March 11th, 2020
Content Summary
Allied 100 – Who We Are Capabilities Customer Approach
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Universities Presentation March 11 th , 2020 Content Summary Allied - - PowerPoint PPT Presentation
Universities Presentation March 11 th , 2020 Content Summary Allied - - PowerPoint PPT Presentation
North Carolina Independent Colleges & Universities Presentation March 11 th , 2020 Content Summary Allied 100 Who We Are Capabilities Customer Approach 2 Who We Are 3 Allied 100 Our Mission Increase the chance of survival from
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Who We Are
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Allied 100 – Our Mission
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Increase the chance of survival from Sudden Cardiac Arrest through the deployment of AEDs and ancillary products. Empowering Everyone to save a life.
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History of Sales with NCICU Affiliates
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Company SUM of Amount Barton College Total $8,322.69 Brevard College Total $9,256.83 Campbell University Total $2,891.94 Catawba College Total $318.43 Chowan University Total $3,892.99 Davidson College Athletics Total $392.55 Duke University Total $52,831.55 Elon University Total $336.55 Gardner-Webb University Total $1,997.02 Guilford College Public Safety Total $174.00 High Point University Total $3,945.38 Livingstone College Total $145.77 Meredith College Total $1,872.79 Methodist University Hospital Total $16,395.61 NC Wesleyan College Total $6,457.59 Queens University of Charlotte Total $8,862.70 Salem College Total $2,555.02 Warren Wilson College Public Safety Total $9,665.06 Wingate University Total $2,241.33 Grand Total $132,555.76
*Working with (19) Affiliates of NCICU *Combined Purchase History of ~$132K
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Capabilities
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Capabilities – Planning
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Develop customer-specific plans: Customer interviews via phone & email On-site visits as needed & warranted AED Site Assessment Existing experience with customers in the same vertical (add logo for UW, U of Kentucky, TCU, U of Virginia)
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Capabilities – Products
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CPR training manikins & training supplies AHA Training Materials CPR/AED & First Aid Training AEDs AED accessories & replacement parts First Aid Kits Bleed Control Kits Signage AED program management and medical direction
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Training Product Vendors
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Capabilities – CPR & AED Training
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AHA Authorized Training Center for Certification Od-Site AHA HeartSaver CPR/AED Training, Bloodborne Pathogens, BLS Train the Trainer (certify eligible trainers = cost savings) Blended Training Online Training (non-certification)
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AED Brands & AEDs
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AED Trainers
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Bleed Control
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Capabilities – Program Management
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Multi-level administrator access Integration with every RMS system Licensed physician in every state Reporting – Dashboard, organization, compliance Ability to track AEDs, First Aid and soon fire extinguishers via mobile phone- (QR Code Reader)
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Capabilities – Account Management
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Single point of contact -Scott Mullenberg (Me) Onboarding and customer engagement Customer order placement & tracking Questions and order of escalation Customer satisfaction
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Capabilities – Deployment
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Demand planning Shipping most orders same-day Customized based on customer requirements Warehouse-Woodruff, WI, Chicago, IL and New Milford, CT
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Capabilities – Affiliate Engagement
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Our teams work together with you to develop communication plans to create awareness and engage the NCICU affiliates: Emails Collateral Landing pages (if needed)
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Customer Approach
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Customer Approach – Engagement
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We put our best-foot forward with every customer engagement, to ensure best-in-class experience Dedicated team made up from multiple departments assigned to every RFP Formal process, including QA, in-place to compile and present formal proposals Position ourselves as trusted partners, not order takers
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Customer Approach – Deployment & Satisfaction
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True demand-planning process Our goal is to consistently exceed customer expectations Guarantee same-day product shipping when product is in-stock Senior leadership invested in customer satisfaction Solicit advice on what we are doing right and what needs improvement
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Thank you!
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