Understanding the Worldview Techniques to help you break through the - - PowerPoint PPT Presentation

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Understanding the Worldview Techniques to help you break through the - - PowerPoint PPT Presentation

Understanding the Worldview Techniques to help you break through the firmament. Business Analysis Karate - Workshop Dojo Practice BA Techniques Learn from your peers Add tools to your BA toolkit Simulated exercise - No


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Understanding the Worldview

Techniques to help you break through the firmament.

Business Analysis Karate - Workshop Dojo

  • Practice BA Techniques
  • Learn from your peers
  • Add tools to your BA toolkit
  • Simulated exercise - No stakeholders to harm!
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Understanding the Worldview

The customer wants this solution

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Understanding the Worldview

How the delivery team understood it...

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About Andrew

Baby Dax in analysis mode...

  • 15 Years of BA experience
  • Currently Quality and Process Manager

at Beanworks Solutions Inc.

  • Past IIBA board member

Enjoys BA Karate!

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Understanding the Worldview

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Understanding the Worldview

Techniques to help you break through the firmament. Question I do not know much about this business and its industry. How to I begin to understand the problem, let alone, make business recommendations? Objectives

  • Prepare preliminary business case recommendations.
  • Evaluate solution options for software development.
  • Practice techniques used scope business case recommendations
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Exercise

Your team has been contracted to develop recommended options for a couple of business scenarios in Vancouver (fictitious). 1. Identify potential options 2. Plot options on Kano Graph 3. Using STEEPL (PESTLE) analyze pros/cons for the options Start with ~5 options then narrow down to the 2 or 3 best

  • recommendations. Show pros/cons for your short listed options only.
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Scenario 1

A high end restaurant in downtown Vancouver is experiencing a slump in patronage. Profit margins are getting thinner. The executives of the restaurant have reached out to your team to assist them in coming up with some options to boost patronage. The executives have committed lending facilities up to 1 million dollars to take on a new project. Current environment

  • Restaurant is run by a well known chef.
  • Coal Harbour location
  • Seats about 200
  • Has a full bar
  • Has real estate capacity to expand.

Scenario 2

A team has formed and want to go in as co-founders for a media and advertising agency. They have reached out to your team to help facilitate

  • ptions. Then plan to hire the a small team

The executives have committed lending facilities up to 1 million dollars to bootstrap the company. Current environment

  • One of the co-founders has an established

following of fans and network contacts. She will leverage this network to land contracts.

  • Another co-founder is very technical across all

current media forms.

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Tools - Kano Analysis

Fully Implemented Not Implemented Delighter Dissatisfaction

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STEEPL

Social

  • Cultural trends and demographics
  • “Fashionable” trends influence purchasing behaviour

Technological

  • Technological innovation
  • Automation

Environmental

  • Climate & Weather
  • Geographical location
  • Environmental offsets
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STEEPL

Economic

  • Economic influences - interest rates, market conditions
  • Foreign exchange rates

Political

  • Government influence - taxes, tariffs
  • Pending Restrictions & Regulations

Legal

  • Legal frameworks, by-laws
  • Licensing
  • Safety standards