Baltic HLT Oct 8 2010
- K. Jokinen
1
Uncertainty in Spoken Uncertainty in Spoken Dialogue Management Dialogue Management
Kristiina Jokinen Kristiina Jokinen University of Tartu University of Tartu and and University of Helsinki University of Helsinki
Natural Interaction Natural Interaction
Goal oriented
- speakers have intentions
- task
Symbolic
- learnt conventions
- communicative signs, words
Affective
- affinity, social bonds
- emotions, attitudes
Rational agents
- coordination of action
- cooperation
- grounding = build
shared knowledge Multimodal
- speech, gesture,
face, posture
Oct 8 2010 Oct 8 2010 Baltic HLT / K.Jokinen Baltic HLT / K.Jokinen
Constructive Constructive Dialogue Dialogue Modelling Modelling
The agents monitor each other and each other
The agents monitor each other and each other’ ’s actions in the s actions in the communicative situation and react to the situation according the communicative situation and react to the situation according their ir beliefs, intentions and interpretation of the situation, to buil beliefs, intentions and interpretation of the situation, to build shared d shared knowledge and achieve a goal (Jokinen, 2009) knowledge and achieve a goal (Jokinen, 2009)
Contact Contact Hearing Hearing/seeing seeing/touching touching distance distance Perception Perception Recognition Recognition of
- f meaningful
meaningful symbols symbols Understanding Understanding Meaning Meaning creation creation for the for the symbols symbols in the in the context context Reaction Reaction Production Production of
- f one
- ne’s own
- wn behaviour
behaviour
Oct 8 2010 Oct 8 2010 Baltic HLT / K.Jokinen Baltic HLT / K.Jokinen
Hesitation/Uncertainty Situations
Jokinen & Allwood (2010) lack of own ability to continue
knowledge, skills
lack of permission to continue
situational issues
lack of willingness to continue
attitude