SLIDE 1
UCCN/UIC
Presenters: Robert Manrique-LCSW & María Flores-Quality Specialist.
SLIDE 2 Locations
Austin-4754 W Madison (Jim Hayes-LCSW- *will start in January/February) Englewood-1606 W. 63rd Street (Jim Hayes-LCSW) FCID- 1801 W. Taylor St. –Suite #3 (Sharon Steckler-LCSW & Jim
Hayes-LCSW)
Humboldt Park- 1612 N. Kedzie (Robert Manrique- LCSW) New Age Services Corp. -1330 S. Kostner Ave. (Jim Hayes-LCSW) Uptown Clinic- 845 W. Wilson- (Tuesday: Robert Manrique- LCSW;
Thursday: Sharon Steckler-LCSW) Telephone: 312-996-8067
SLIDE 3
Mental Health Referral Form
Rationale for project:
Historically UCCN has only offered mental health
services to individuals who are HIV+ and are receiving medical care services at our clinics.
As of December 1st, 2017, UCCN opened up its
mental health services to individuals who are NOT receiving medical care at UCCN. Therefore, we are streamlining the process to differentiate between the two groups.
SLIDE 4
Mental Health Referral Form
Information on each improvement cycle:
We informed our staff about the referral process
during our administration meetings.
We informed our community collaborators of these
new services.
We created a new Mental Health referral form.
SLIDE 5
Mental Health Referral Form
SLIDE 6 Mental Health Referral Form
Conclusions:
UCCN implemented its new referral process on December 1st, 2017. As
- f now, we have no new referrals.
Challenges:
This is the first time UCCN accepts outside referrals. Clients and organizations may not be aware of our services since it’s
been only a month since these new services were first offered.
Our lack of referrals may have been strongly impacted by the inclement
weather and the holiday office closure period the last several weeks of December.
SLIDE 7
Mental Health Referral Form
Improvements:
Marketing/Word of mouth/electronic
communication
Continue to remind staff and our collaborators
(case managers, doctors and medical staff, etc.) about our services and simplified referral process.
SLIDE 8
Mental Health Referral Form
Referral process for someone who is not linked to the UCCM medical team:
Completed referral form Attached proof of HIV within the last 6 months
Appointment are made for the following clinics:
Tuesdays at Uptown Clinic-845 W. Wilson- 9:00-1:00 PM
Thursdays at Northwest Side Clinic- 1612 N. Kedzie-9:00 AM-1:00 PM
Referrals should be faxed to Program Director, Leticia Sustaita. For additional questions please contact Leticia at 312-996-8067
SLIDE 9 Robert Manrique 312-519-7518 rmanriqu@uic.edu Maria Flores 312-996-9104 mflore9@uic.edu
