TURK TALK: A HYBRID APPROACH TO TEACHING THERAPEUTIC COMMUNICATION - - PowerPoint PPT Presentation

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TURK TALK: A HYBRID APPROACH TO TEACHING THERAPEUTIC COMMUNICATION - - PowerPoint PPT Presentation

Jan 27, 2024 367 likes •602 views

TURK TALK: A HYBRID APPROACH TO TEACHING THERAPEUTIC COMMUNICATION Presented by Michelle Cullen, RN & David Topps, MD There is no conflict of interest to declare Incorporated language into simulation to develop contextually relevant

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TURK TALK:

A HYBRID APPROACH TO TEACHING THERAPEUTIC COMMUNICATION

Presented by Michelle Cullen, RN & David Topps, MD There is no conflict of interest to declare

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Incorporated language into simulation to develop contextually relevant therapeutic communication skills

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creating change

cr creati eating ng ch change ange

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Turk Talk: A means of incorporating human interaction within a computer based simulation

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C: I am not able to pay my phone bill on line O: Please enter your 11 digit phone number C: 403-675-8888 O: I am retrieving your account. Please wait. C: I made a payment of $45 yesterday. O: I don’t have a record of that transaction. C: Caller O: Operator

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Simpler graph of 1st 3 rows

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  • INSERT screen shot of the facilitators screen
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Supportive Feedback

  • Immediate or delayed
  • Individual or group
  • Include reflective practice
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Ma Managing naging Co Comp mplexity lexity

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Accessible

  • Avoid space constraints
  • Staggered start times
  • Individual or group
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Location cation

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Cost Effective

  • OpenLabyrinth
  • Faculty expertise
  • Personal computer
  • Minimal training
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What we have learned

  • Response types
  • Terminology
  • Complexity
  • Facilitator Training
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I really ly realized lized in in a ne a new w wa way y that it’s not just t bad skills lls that at can an cau ause se uns nsafe e situations ations but wo words ds as as we well ll.

3rd

rd year

r nursing ng studen ent

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Looking Ahead

  • Fine tune the

process

  • Develop scripts
  • Explore the

parameters

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Thank you/Acknowledgements

  • Dr. David Topps for collaborating with me to create a teaching tool that engages

students, helping them to provide excellent patient care.

  • Dr. Andrew Estefan for the support and encouragement to pursue an innovative

idea.

  • Dr. Graham McCaffrey for the support in developing my research question.
  • The Faculty of Medicine (University of Calgary) for funding the prototype of Turk

Talk

  • Support for development of OpenLabyrinth as an educational research platform,

exceeding its original roots as a virtual patient authoring application, has been provided through a variety of research and development grants.

  • OpenLabyrinth is free open-source, open-standard, web-based software. Its

development is guided by the OpenLabyrinth Development Consortium, including the University of Calgary, St George’s University London, Karolinska Institut, Aristotle University Thessaloniki, Queens University Ontario, the University of Alberta and the Alberta International Medical Graduate program.

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Want to know more?

  • Contact Michelle Cullen at

mcullen@ucalgary.ca

  • http://tiny.cc/TTalkMC