Trying to Change Me! ACSESS Banff, Alberta May 2014 Stuff you - - PowerPoint PPT Presentation

trying to
SMART_READER_LITE
LIVE PREVIEW

Trying to Change Me! ACSESS Banff, Alberta May 2014 Stuff you - - PowerPoint PPT Presentation

Trying to Change Me! ACSESS Banff, Alberta May 2014 Stuff you already know but should hear anyways Stop trying to * Staffing Industry * How great companies do it * Predominant personality traits * Successful behaviors & activities


slide-1
SLIDE 1

Trying to Change Me!

ACSESS Banff, Alberta May 2014

Stuff you already know but should hear anyways

slide-2
SLIDE 2

Stop trying to

* Staffing Industry * How great companies do it * Predominant personality traits * Successful behaviors & activities * Staffing leadership & management * ACSESS’s role in future success

slide-3
SLIDE 3

Staffing Trends

Youth uth is wasted d on the young Over time, staffing has experienced the natural affects of industry maturation.

  • Disint

nterme ermediation diation

  • Comm

mmodit

  • ditiza

izati tion

  • n
  • Decl

clining ining margins ns

  • Indi

ndifferenc rence and Strategic egic Procurem urement ent

  • Governm

ernment ent Regul ulati tion

  • n
  • Technol

chnology

  • gy Hum

uman n Replacem cemen ent

  • Charlatans

arlatans

slide-4
SLIDE 4

synonyms: quack, sham, fraud, fake, impostor, hoaxer, cheat, deceiver, double-dealer, swindler, fraudster, mountebank; More informal: phony, shark, con man, con artist, scam artist, flimflammer, bunco artist, snake oil salesman;

char·la·tan noun

noun: charlatan; plural noun: charlatans

  • 1. a person falsely claiming to have a special knowledge or skill; a fraud.

Origin early 17th century (denoting an itinerant seller of supposed remedies): from French, from Italian ciarlatano, from ciarlare ‘to babble.’

slide-5
SLIDE 5

The Four Pillars of Top Performing Companies

slide-6
SLIDE 6

not always technology .

Each company puts their own unique degree of emphasis on different aspects

  • f their systems.
  • Hiri

ring ng & Select lection

  • n of internal

ernal staff

  • Traini

ning ng & Devel elopm

  • pment

ent

  • Front Office

e Techno hnolog

  • gy
  • Back

k Office ce Technol nolog

  • gy
  • Branding

ng & Mark rketing ting

  • Management

gement & Measurem surement ent

  • Recruitm

ruitment ent Adv Adver ertising ng & Sourci cing ng

slide-7
SLIDE 7

Top Performing Companies

Top performing companies have common characteristics Retention Hire from competitors Hire industry outsiders Augment with rookies Culture consistent + 50% key customers High margins Long assignments Higher wages Sustainable markets Strong at all Mgr levels Focused on activities Courage to fire fast Sales is priority Rigorous with metrics People Markets Leadership

slide-8
SLIDE 8

People don’t Change

…. so don’t waste time trying.

All companies have very different cultures and different activity expectations….

  • Asser

ertiv tiven eness ess

  • Social

al Tendency cy

  • Imp

mpati tien ence

  • Discipli

ipline

  • Adapta

tabilit bility

  • Emoti

tions

  • ns
  • Creat

ativit ivity

Nurture vs. Nature

Trying to Change Me!

slide-9
SLIDE 9
slide-10
SLIDE 10
slide-11
SLIDE 11
slide-12
SLIDE 12
  • Asser

ertiv tiven eness, ess, Self-Conf Confident, ident, Ind ndependent endent

  • Persuasiv

suasive, e, Commun munic icat ativ ive, e, Lively

  • Benefits

its from a good EA with det etail il orien enta tati tion

  • n
  • Priorities
  • rities and Produc

ucti tivit vity

slide-13
SLIDE 13
  • Bad job

b orders with little tle det etail il

  • Over promises

ises

  • Possibly

sibly low prices, s, low Margins ins

  • Priorities
  • rities and Produc

ucti tivit vity

slide-14
SLIDE 14

People Things Why How Selection Training Willingness Ability Emotions Facts Capabilities Process Motivation Organization

Leadership Management

slide-15
SLIDE 15

Leadership requires like-minded followership

slide-16
SLIDE 16

What Top Performers

Activities

Knowledge, experience, training and intelligence are all wasted if they are not put to go use through activities.

Sales + Recruitment = Results

slide-17
SLIDE 17

Sales Activities

Block time in a calendar every day to perform sales activities.

Continuously develop and manage a targeted client lead list. Perform daily telephone sales calls. Schedule and attend several client visits each week.

slide-18
SLIDE 18

Candidate Activities

Block time in a calendar every day to perform candidate activities.

Continuously develop and manage a targeted candidate list Perform daily candidate screening calls Schedule candidate interviews every

  • day. (At times that are NOT prime

selling hours)

slide-19
SLIDE 19

Fees per month $_____________ # of Starts _____________ # of Send-outs _____________ # of Job Orders _____________ # Interviews _____________ # Pre-screens _____________ # Client Visits _____________ # Phone Sales _____________ Connects Calls _____________

Weekly Work Back Plan

slide-20
SLIDE 20

CANDIDATE ACTIVITY Candidate Telephone Pre-Screens and Interviews Candidate Resume Submissions to Client Candidate/Client Send-outs (Client Interviews) BUSINESS DEVELOPMENT ACTIVITIES Telephone Connects Prospects & Inactive Clients Sales Presentations In Person (Prospects) Account Management Visits ORDER RESULTS Perm Orders Received Temp/Contract Orders Received Client Offers (Temp/Contract/Perm) Temp Closes (Offer and Acceptance) Starts Perm Closes (Offer and Acceptance) Start Fees

slide-21
SLIDE 21
  • Specific and meaningful - Vague goals

produce vague behaviors

  • Measurable
  • Attainable – Reasonable people

pursue the reasonably possible

  • Result Oriented – Activities must be

directly connected to outcomes

  • Timely – Every goal must have a

timeline – The shorter the better.

slide-22
SLIDE 22

What role does ACSESS play in my business?

Great companies are committed to their industry!

  • Government regulation & legislation
  • Business opportunities with public sector
  • Training & development
  • Cost savings opportunities
  • Public relations & industry promotion
  • Research & data collection

Other ?

slide-23
SLIDE 23
slide-24
SLIDE 24

Connect with Steve Jones

ACSESS Banff, Alberta May 2014

Stuff you already know but should hear anyways

Phone: (416) 565-9638 Email : steve.jones@bell.net Twitter : @jones4staffing Linkedin: ca.linkedin.com/in/stevejonesleadership