Transformation Management Office Rick Baniak November 16, 2018 - - PowerPoint PPT Presentation

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Transformation Management Office Rick Baniak November 16, 2018 - - PowerPoint PPT Presentation

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Transformation Management Office Rick Baniak November 16, 2018 Chief Transformation Officer (CTO) Responsibilities Develop culture of transformation throughout University Implement the Transformation Project Portfolio as identified by

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Transformation Management Office

Rick Baniak November 16, 2018

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Chief Transformation Officer (CTO)

Responsibilities

  • Develop culture of transformation throughout University
  • Implement the Transformation Project Portfolio as identified by the

President

  • Manage Transformation as a program; Vision, Alignment, Sequence,

Accountability

  • Develop an operating rhythm among project leaders / university leadership

team

  • Lead Project Unify for Student Success and Non-Labor Discretionary Spend
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Transformation Project Portfolio

Immediate Next Future Future Immediate Immediate Immediate Next

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Transformation Project Portfolio

Immediate Next Future Future Immediate Immediate Immediate Next

Goals:

  • Common vision for change and future state
  • Communication/Fact-gathering with faculty & staff
  • Alignment among leadership team; all projects important,

accepted, and have purpose

  • Projects prioritized by requirement and need date
  • Recognize interdependence; effects of changes to a critical

project will be reflected in all

  • Utilize program management best practices to manage

the portfolio

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Transformation Management Office

TMO will operate with a minimal staff; all joint appointments Projects will be completed using program leaders that are aligned with current functional responsibility

CTO Lean Process Design Project Management Financial Analysis Communication

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Portfolio At A Glance

Current

Next Next Future

Next Generation Online

Create and implement a new online business model and governance

Project Unify

Create a seamless student experience by streamlining business processes and aligning the student software systems

Non-Labor Discretionary Spend

Achieve a 25% savings from non-labor discretionary spend over five years in order to reinvest in research and academics

Administrative Transformation

Improve quality and effectiveness of administrative services to reduce costs using integrated shared services where appropriate

Future TBD TBD TBD

Steve Graham Rick Baniak Rick Baniak Ryan Rapp

TBD

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Project Unify

Non-Labor Discretionary Spend Administrative Transformation

Project Unify for Student Success

Goal

  • Create a seamless student experience by streamlining business processes

and aligning the student software systems

  • Move toward an eventual single instance of our student information system

Next Future Future Next Next Generation Online

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Project Unify

Non-Labor Discretionary Spend Administrative Transformation

Project Unify for Student Success

Scope

  • Develop aligned processes, standards and key academic dates
  • Define governance structure for decision-making in this domain
  • Provide common, efficient, and effective tools and services to better enable

students, faculty and staff Goal

  • Create a seamless student experience by streamlining business processes

and aligning the student software systems

  • Move toward an eventual single instance of our student information system

Next Future Future Next Next Generation Online

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Project Unify

Non-Labor Discretionary Spend Administrative Transformation

Project Unify for Student Success

Scope

  • Develop aligned processes, standards and key academic dates
  • Define governance structure for decision-making in this domain
  • Provide common, efficient, and effective tools and services to better enable

students, faculty and staff Goal

  • Create a seamless student experience by streamlining business processes

and aligning the student software systems

  • Move toward an eventual single instance of our student information system

Deliverables

  • SIS ERP Future State Strategy

Aug 2017

  • Senior Leader processes complete

Dec 2018

  • Senior Leader processes implemented

Mar 2019

  • PeopleSoft v9.2 upgrade complete

Mar 2019

  • Additional SIS ERP Future State processes

Sep 2019

  • Alignment of Slate, Canvas, Starfish user experience Oct 2019
  • Additional processes into PeopleSoft v9.2

Dec 2019

Next Future Future Next Next Generation Online

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Project Unify

Non-Labor Discretionary Spend Administrative Transformation

Project Unify for Student Success

Metrics (notional)

  • Total # of non-common apps
  • Schedule Completion
  • Burn-down to common processes
  • Enrollment, retention and graduation rates

Next Future Future Next Next Generation Online

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Project Unify

Non-Labor Discretionary Spend Administrative Transformation

Project Unify for Student Success

Metrics (notional)

  • Total # of non-common apps
  • Schedule Completion
  • Burn-down to common processes
  • Enrollment, retention and graduation rates

Risks

  • University leadership teams alignment to vision
  • Resources and staffing; competing priorities

Next Future Future Next Next Generation Online

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Project Unify

Non-Labor Discretionary Spend Administrative Transformation

Project Unify for Student Success

Metrics (notional)

  • Total # of non-common apps
  • Schedule Completion
  • Pie chart of SIS ERP processes
  • Enrollment, retention and graduation rates

Risks

  • Campus Leadership alignment to vision
  • Resources and staffing; competing priorities

Help Needed

  • None at this time

Next Future Future Next Next Generation Online

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30 day plan

  • Identify leads for new projects and begin filling team rosters
  • Build out program decks - establish charters for all projects (Goal, Scope, Deliverables,

Metrics, Risks, Help Needed)

  • Develop / implement operating rhythm(s) – alignment and performance management
  • Develop program and project dashboards
  • Initiate CTO communications
  • General deliverables as described
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Project Unify Non-Labor Discretionary Spend Administrative Transformation

Non-Labor Discretionary Spend

Goal

  • Achieve a 25% savings from non-labor discretionary spend over five years in
  • rder to reinvest in research and academics

Next Future Future Next Next Generation Online

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Project Unify Non-Labor Discretionary Spend Administrative Transformation

Non-Labor Discretionary Spend

Scope

  • Analyze cost accounts currently identified as non-labor discretionary and

identity those that have potential for reduction (travel, memberships, cellphone and data usage, utilities, etc.)

  • Identify actionable performance measures for each cost account

Goal

  • Achieve a 25% savings from non-labor discretionary spend over five years in
  • rder to reinvest in research and academics

Next Future Future Next Next Generation Online

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Project Unify Non-Labor Discretionary Spend Administrative Transformation

Non-Labor Discretionary Spend

Scope

  • Analyze cost accounts currently identified as non-labor discretionary and

identity those that have potential for reduction (travel, memberships, utilities, etc.)

  • Identify actionable performance measures for each cost account

Goal

  • Achieve a 25% savings from non-labor discretionary spend over five years in
  • rder to reinvest in research and academics

Next Future Future Next Next Generation Online

Deliverables

  • FY19/FY20 targets established and accepted

Dec 18

  • FY21-FY23 targets established

Mar 19

  • Targets integrated into five-year plans

May 19

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Project Unify Non-Labor Discretionary Spend Administrative Transformation

Non-Labor Discretionary Spend

Next Future Future Next Next Generation Online

Metrics (Notional)

  • Current Fiscal Year savings
  • Cumulative Savings
  • Value of Reinvestment into Academics/Research
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Project Unify Non-Labor Discretionary Spend Administrative Transformation

Non-Labor Discretionary Spend

Next Future Future Next Next Generation Online

Metrics (Notional)

  • Current Fiscal Year savings
  • Cumulative Savings
  • Value of Reinvestment into Academics/Research

Risks

  • None at this time

Help Needed

  • None at this time
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Project Unify Non-Labor Discretionary Spend Administrative Transformation

Next Generation Online

Goal

  • Create a new system-wide eLearning program that makes the University of

Missouri the premier institution for Missouri for preparing adult learners for the workforce and positions the UM system to succeed in an increasingly competitive marketspace

Next Future Future Next Next Generation Online

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Project Unify Non-Labor Discretionary Spend Administrative Transformation

Next Generation Online

Scope

  • Examine the existing programs strengths and weaknesses, assess the market

for online learning, develop a revised comprehensive strategy that fosters collaboration among the UM Universities to create a premier online program. Goal

  • Create a new system-wide eLearning program that makes the University of

Missouri the premier institution for Missouri for preparing adult learners for the workforce and positions the UM system to succeed in an increasingly competitive marketspace

Next Future Future Next Next Generation Online

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Project Unify Non-Labor Discretionary Spend Administrative Transformation

Next Generation Online

Next Future Future Next Next Generation Online

Deliverables

  • Develop strategy for program and the structure and governance of the
  • rganization to support the program
  • Define the technology and human resource needs to implement the program
  • Examine new options for stackable certificates and novel programs
  • Identify ways to increase collaboration among UM Universities
  • Design a plan that will increase net revenue for the University
  • Develop new and/or expand existing successful programs
  • Define methods for supporting students who have not been successful in a

traditional learning setting

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Project Unify Non-Labor Discretionary Spend Administrative Transformation

Next Generation Online

Next Future Future Next Next Generation Online

Metrics (Notional)

  • Additional net revenue
  • Additional students
  • Increase in fully online programs

Deliverables

  • Develop strategy for program and the structure and governance of the
  • rganization to support the program
  • Define the technology and human resource needs to implement the program
  • Examine new options for stackable certificates and novel programs
  • Identify ways to increase collaboration among UM Universities
  • Design a plan that will increase net revenue for the University
  • Develop new and/or expand existing successful programs
  • Define methods for supporting students who have not been successful in a

traditional learning setting

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Project Unify Non-Labor Discretionary Spend Administrative Transformation

Next Generation Online

Next Future Future Next Next Generation Online

Metrics (Notional)

  • Additional net revenue
  • Additional students
  • Increase in fully online programs

Risks & Help Needed

  • Marketplace is increasingly competitive
  • Engaging all stakeholders

Deliverables

  • Develop strategy for program and the structure and governance of the
  • rganization to support the program
  • Define the technology and human resource needs to implement the program
  • Examine new options for stackable certificates and novel programs
  • Identify ways to increase collaboration among UM Universities
  • Design a plan that will increase net revenue for the University
  • Develop new and/or expand existing successful programs
  • Define methods for supporting students who have not been successful in a

traditional learning setting

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Project Unify Non-Labor Discretionary Spend Administrative Transformation

Administrative Transformation

Next Future Future Next Next Generation Online

Goal Improve operations to make the University a better place for students faculty and staff by:

  • Driving resources towards academic excellence
  • Creating more opportunities and career paths for staff
  • Delivering better service
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Project Unify Non-Labor Discretionary Spend Administrative Transformation

Administrative Transformation

Scope

  • Human Resources
  • Information Technology
  • Finance
  • Cross Functional

Goal Improve operations to make the University a better place for students faculty and staff by:

  • Driving resources towards academic excellence
  • Creating more opportunities and career paths for staff
  • Delivering better service

Next Future Future Next Next Generation Online

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Project Unify Non-Labor Discretionary Spend Administrative Transformation

Administrative Transformation

Next Future Future Next Next Generation Online

Deliverables for FY 2019 Finance

  • Procure to Pay Redesign
  • Financial Performance and Accountability

Human Resources

  • Employee Value Proposition
  • Leadership Development
  • Recruiting and Onboarding

Information Technology

  • Prioritized Services Rollout Roadmap
  • Organizational Design
  • Strategic System-Wide Technology Plan

Cross Functional

  • Integrated Shared Services Implementation
  • Distributed Resources
  • Business Process Improvement
  • Communications and Change Management Plan
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Project Unify Non-Labor Discretionary Spend Administrative Transformation

Administrative Transformation

Next Future Future Next Next Generation Online

Metrics

  • In-work

Risks / Help Needed

  • None at this time