Train the Trainer Manual Module 1 - Personal and Organizational Beliefs and Values Trainer Tips: Start on time so that you can stay in the time lines Start on time so that you can stay in the time lines Have the handouts including the pre/post test available prior to when the participants arrive @Carewest Supportive Pathways Revised August 2015 Page 1 of 39
Train the Trainer Manual Module 1 - Personal and Organizational Beliefs and Values W elcom e to Supportive Pathw ays Please do the pretest included in your handout Please do the pretest included in your handout Introductions: • Name • Where you work y • Dementia care experience • Challenges you’ve encountered When participants arrive let them know they can start doing the pretest When participants arrive let them know they can start doing the pretest Explain that it is a self-learning tool (they will not be marked on it) - will help them know their knowledge prior to taking the course - then reassess their knowledge after completing all 7 modules Make sure they know they need to bring it back for the second day Introduce yourself then have the participants introduce themselves using the topics on the slide Explain that they must attend all the sessions in order to complete all 7 modules – this is required to get a certificate Ensure they are aware of the scheduled end of the day (i.e. 1630 or whatever it is) Tell them about washrooms etc. Remind them about the importance of confidentiality and respect Explain that they can follow and make notes if they wish on their copy of the PowerPoint slides found in the handout. @Carewest Supportive Pathways Revised August 2015 Page 2 of 39
Train the Trainer Manual Module 1 - Personal and Organizational Beliefs and Values Agenda for Day 1 – briefly describe using the notes below Module 1- to examine “your own” beliefs and values, as well as discuss your organizational beliefs in relation to clients with dementia.The Carewest organizational principles will be shared Module 2 – to look at how we honor the “individuality” of the client with dementia and partner with families Module 3 – to gain knowledge of normal changes of aging and the disease processes in dementia Let them know that you may also cover Module 4 (Effective Communication) on day 1 on day 1 @Carewest Supportive Pathways Revised August 2015 Page 3 of 39
Train the Trainer Manual Module 1 - Personal and Organizational Beliefs and Values Module 4 – to develop effective communication strategies ( may be covered on day 1) Module 5 – to develop an understanding, effective problem solving and strategies related to behaviors Module 6 - to understand the importance of providing quality of life – both physical and social Module 7- to recognize the importance of developing opportunities for individualized meaningful activities @Carewest Supportive Pathways Revised August 2015 Page 4 of 39
Train the Trainer Manual Module 1 - Personal and Organizational Beliefs and Values An additional goal involves participants sharing their knowledge and experiences with the group / facilitators Story telling is a useful way to promote team learning, here and in their future staff groupings Encourage the participants to think of their own clients and how they might improve their quality of life, as they progress through the Supportive Pathways program This makes the time together more practical and the implementation of the Supportive Pathways concepts easier @Carewest Supportive Pathways Revised August 2015 Page 5 of 39
Train the Trainer Manual Module 1 - Personal and Organizational Beliefs and Values TIME REQUIRED: 30 min for intros/pretest plus 1 hour for Module One. After module 1 you will want to plan a break SUPPLIES NEEDED: Copy of the pre/post test for each participant if not in their handout DVD/LCD/ Lap top. Box of Kleenex Small pieces of paper- 5 per participant p p p p p p Flip Chart / Markers (optional) VIDEO Clips - “What Do You See Nurse” (12 minutes) - Carewest Video – Century Club ( about 2- 3 min) BEST PRACTICE - When preparing to teach this module, the points below are intended to be covered in this module. These notes are repeated at the end of the module so that the trainer can use them to summarize or review the content covered if they wish. • Staff will demonstrate respect for the clients’ personal beliefs and • Staff will demonstrate respect for the clients personal beliefs and values, even if they differ from their own. • Staff will use an empathetic approach when interacting with clients and families based on their understanding of the aging process and dementia @Carewest Supportive Pathways Revised August 2015 Page 6 of 39
Train the Trainer Manual Module 1 - Personal and Organizational Beliefs and Values Ageism and ‘dementiaism’ will be defined later in the module. @Carewest Supportive Pathways Revised August 2015 Page 7 of 39
Train the Trainer Manual Module 1 - Personal and Organizational Beliefs and Values Video and Discussion Video and Discussion- “What Do You See Nurse?” (12 minutes for video) What Do You See Nurse? (12 minutes for video) (Consider leaving lights off for a few seconds at the end of the video and provide tissue for any wet eyes!) Explain that the video is based on a poem found in a lady’s locker after she passed away (included in their handouts) Instruct participants to think about the questions in their handout as they watch the video Give them time to discuss their answers with the person watch the video. Give them time to discuss their answers with the person beside them and then ask them to repot back . You may wish to use a flip chart to record their answers .. Possible answers noted below. What are your impressions of this caregiver? • thoughtless • • not caring not caring • busy, rushed Why do you think the caregiver acted the way she did? • her values, beliefs, attitudes, and stereotypes. • trying to be efficient • • task orientated task orientated • trying to meet coworker expectations What do you think the client is thinking about the care she is receiving? • the nurse doesn’t have time for her • she may feel like she is a bother How do we change this type of care giving? How do we change this type of care giving? • change organizational and unit cultures (person - focused care is valued) • not about how many of us are giving care it is about how each of us provide care. • get to know them as individuals (their life story), (likes and dislikes) @Carewest Supportive Pathways Revised August 2015 Page 8 of 39
Train the Trainer Manual Module 1 - Personal and Organizational Beliefs and Values The video demonstrates some beliefs and values. Let us briefly define what we mean when we use the terms – values and beliefs. Discuss how they can affect our care. BELIEF- Something we accept as true. g p E.g. I believe that everything happens for a reason – this may affect their reaction to having the disease (family may feel this way). I believe illness is a punishment for previous misdeeds. Ask: How can our beliefs affect care? (e.g. If I believe all old people are deaf, I will speak loudly to all of them ) will speak loudly to all of them.). VALUE - Something that is meaningful or desirable to the person. Some people highly value privacy while for others it may not be such a strong need. (Some value money, family, work, independence etc.). Ask : How can conflicting values affect care? • I value safety, but the client may want to take more risks for their own lives (walking outside alone?). • You may value people and ‘parties’ and the client is a loner – but you take them to all gatherings because you think it’s good for them. @Carewest Supportive Pathways Revised August 2015 Page 9 of 39
Train the Trainer Manual Module 1 - Personal and Organizational Beliefs and Values PERSONAL EXPERIENCE - Your family, friends, co-workers, personal experience. If you had a close relationship with grandparents you may have a favorable impression of elderly. The values and beliefs of your family are transmitted to you. If you only see sick old people you might believe they are all like that The time frame you only see sick old people, you might believe they are all like that. The time frame (generation) you were raised in may also influence your perspective. SOCIAL GROUPS - Organizations you belong to may value or de-value older people. Do they invite and include older people? MEDIA - The media has a big impact that we aren’t really aware of. Youth and good looks are valued. Images of aging are often very negative. Baby Boomers might be starting to change this idea. COMMUNITY INSTITUTIONS - School, church, government policy. For example, in our society we define those over 65 as “senior” because of the “Old Age” pension y g p benefits starting. Religious beliefs have a strong impact on what we believe to be right or wrong. @Carewest Supportive Pathways Revised August 2015 Page 10 of 39
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