Toronto Parks & Trails Digital Wayfjnding Strategy Stakeholder - - PowerPoint PPT Presentation

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Toronto Parks & Trails Digital Wayfjnding Strategy Stakeholder - - PowerPoint PPT Presentation

City of Toronto Parks & Trails Wayfjnding Strategy Phase Two Toronto Parks & Trails Digital Wayfjnding Strategy Stakeholder Workshop & Discussion #1 Wednesday January 28, 2015 City of Toronto Parks & Trails 1 Wayfjnding


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SLIDE 1 1 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Toronto Parks & Trails Digital Wayfjnding Strategy

Stakeholder Workshop & Discussion #1 Wednesday January 28, 2015 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two

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SLIDE 2 2 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

1 Welcome

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SLIDE 3 3 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Welcome, Agenda, Team, and Overview Agenda

1 Welcome, Agenda, Team, and Overview 2 Phase Two of the Parks & Trails Wayfjnding Strategy 3 Discussion and group tasks The current use of technology Understanding how you use the Parks & Trails Service content and its users 4 Wrap up

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SLIDE 4 4 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

What’s this session about? We’ve brought you together to share informatjon about the current state of the project as well as to hear any concerns or ideas you may have about wayfjnding signs in Toronto’s Parks & Trails, building on the work from Phase One of the project.

Welcome, Agenda Review, Introductjons, and Overview Today’s Event

Why are we here? This is our opportunity to collaborate with a wide community of people involved with or afgected by this pilot project. What’s the aim? Through a series of creatjve tasks, you will provide your ideas and inputs into the pilot project which will inform the digital component of the Parks & Trails wayfjnding system.

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SLIDE 5 5 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Welcome, Agenda Review, and Introductjons Consultatjon tjmeline

  • Three consultatjon interactjons across the Detailed Design Phase

(Stage 1A)

  • Three consultatjon interactjons across Digital Wayfjnding Concept

Development Phase (Stage 1B)

  • Stakeholder Group (Meetjng twice)
  • Advisory Commituee (Meetjng three tjmes)
  • Digital Wayfjnding working group (Meetjng twice)
  • PFR Community Disability Steering Commituee (Meetjng fjve tjmes)
  • All events will be documented and feedback made available and

shared amongst atuendees

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SLIDE 6 6 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Welcome, Agenda Review, and Introductjons Consultatjon tjmeline - Diagram

Stage 1A Detailed Design (Wayfjnding) Stage 1B Digital Wayfjnding Concept Development Stage 3 Post Evaluatjon Design guidelines 2015 Jan Mar Apr May Sep Feb 2016 Stakeholder Group Advisory Commituee Digital Wayfjnding working group PFR Community Disability Steering Commituee Creatjve workshop Establish aspiratjons for the Phase Two pilot system Learning to feed into concept design stage Type: Goals: Outcome: Presentatjon & workshop Review of initjal concept design routes Directjon to proceed into developed design directjon Type: Goals: Outcome: Presentatjon Present developed design directjon Buy in and agreement to proceed into detailed design Type: Goals: Outcome: Introductjon &workshop Establish aspiratjons for the digital component Gather views and thoughts
  • n these technologies
Type: Goals: Outcome: Groups combined into one event Presentatjon Present developed digital strategy Buy in and agreement to implement Type: Goals: Outcome: Key: Event linked
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SLIDE 7 7 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

2 Phase Two of the Parks & Trails Wayfjnding Strategy

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SLIDE 8 8 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Phase Two Project Scope

Following completjon of the Toronto Parks & Trails Wayfjnding Strategy in August 2014, the City is proceeding with Phase Two – pilot implementatjon. Phase Two includes consultatjon with stakeholders, detailed graphic and product design, and implementatjon in the Lower Don Pilot Area. Phase Two implementatjon is expected to be complete in fall 2016. The City recently completed its pre evaluatjon and will undertake a post-evaluatjon of the pilot afuer this date.

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SLIDE 9 9 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Phase Two Project tjmescales overview

  • Detailed Design Phase (Stage 1A) and Digital Wayfjnding Concept

Development Phase (Stage 1B) to run in parallel

  • Stage 1A and 1B to run between January and May 2015
  • Output of Stage 1 will be a tender specifjcatjon to allow the city to

assess and appoint a suitable signage manufacturers

  • Manufacturing of pilot late 2015 detailed tjmescales TBC
  • Installatjon of the pilot wayfjnding system will be late 2016
  • Pilot analysis to take place from September 2016
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SLIDE 10 10 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Phase Two Project tjmescales - Diagram

Stakeholder Group Kay: Advisory Commituee Jan Feb Apr May Sep Oct Nov Dec Feb Mar 21 Weeks 2015 2016 xxx Jan Mar xMay Jun Apr xxx Sep Oct 8 Weeks (not contjnuos) 39 Weeks TBC 10 Weeks TBC 16 Weeks TBC 8 Weeks TBC 8 weeks TBC Stage 1A Detailed Design Stage 1B Digital Wayfjnding Concept Development Stage 2 Pilot Implementatjon and Contract Administratjon Artworking (TBC by manufacturer) Tender period PQQ, Bid productjon and issue, tender response, evaluatjon and appointment Fabricatjon (TBC by manufacturer) Pilot installatjon (TBC by manufacturer) Stage 3 (TBC with client) 8 Weeks TBC Project start Project end Pilot scheme installatjon TBC Evaluatjon Begins TBC Pilot scheme fabricatjon TBC Appoint manufacturer TBC
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SLIDE 11 11 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Phase Two Key milestones

Stage 1A Detailed Design Jan - May 2015 Stage 1B

Digital Wayfjnding concept development

Jan - May 2015 Stage 2 Pilot Fabricatjon & Implementatjon Sep 2015 - June 2016 Stage 3 Pilot Evaluatjon Sep 2016

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SLIDE 12 12 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Phase Two Strategic Objectjves

Phase One established strategic objectjves and wayfjnding consideratjons to inform Phases Two & Three:

  • Provide consistent identjfjcatjon, orientatjon

and navigatjon in and around parks and trails

  • Encourage visitjng, exploring and appreciatjon
  • f Toronto´s natural assets
  • Serve all park and trail user types regardless
  • f their abilitjes
  • Reduce clutuer and redundant infrastructure
  • n parks and trails enhancing the natural

environment

  • Be economically viable and sustainable
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SLIDE 13 13 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Phase Two Digital Vision & Service Concept

The vision is for a digital wayfjnding service to provide users with route, locatjon and context specifjc informatjon to enable them to explore Toronto’s parks & trails. Service Concept: A digital wayfjnding service to provide users with route, locatjon and context specifjc informatjon to enable them to explore the Lower Don Valley. The service should be scalable for future city-wide applicatjon.

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SLIDE 14 14 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Phase Two Digital Pilot Goals

  • Test and evaluate the potentjal of current and near future

technologies to deliver context specifjc informatjon to park & trail users.

  • Develop a scalable service/ solutjon that has the potentjal

for future roll-out across the city.

  • Adopt technology and delivery methods appropriate for

the local environment and the needs of the target user groups.

  • Deliver end user informatjon to complement physical

signage installed within the pilot area taking advantage

  • f delivery platgorms such as smartphones and wearable

technology.

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SLIDE 15 15 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Phase Two Wayfjnding Consideratjons

  • Gettjng there (informatjon from transit,

bus, parking etc.

  • Gateways (how do you know you are

there)

  • Understanding (welcome, context, park

functjon/role, park areas)

  • Moving around, navigatjng the parks

(toilets, sport facilitjes)

  • Actjvitjes (sports, playground, commuter

cycling, dog walking)

  • Interpretatjon (places, views, fmora &

fauna, animal life, heritage)

  • Gettjng away (connectjng back to transit/
  • ther parks)
  • Statutory and regulatory
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SLIDE 16 16 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop
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SLIDE 17 17 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Phase Two The Gaps

Site visits, observatjons and user engagement across the eight case study areas identjfjed fjve fundamental gaps/issues with current parks & trails wayfjnding.

  • Clutuer and repetjtjon
  • Informatjon overload / gaps
  • Accessibility
  • Content and naming hierarchy
  • Aturactjveness
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SLIDE 18 18 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop
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SLIDE 19 19 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Phase Two Stakeholder feedback

Broad consensus on the current situatjon and the gaps that the new system will need to address:

  • Refmect identjty, diversity, uniqueness of place
  • Too much clutuer, need to consolidate...
  • Lack of positjve and consistent messaging
  • Be sustainable and low maintenance
  • Make wayfjnding accessible and safe
  • Address confmicts on paths and trails
  • Prioritjze distance, locatjon, and exits
  • Need a park & trail informatjon centre
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SLIDE 20 20 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop
  • Gateways: consolidate, ratjonalize and re-present welcome and context
  • Navigatjon: improve legibility, visibility and directjon to and of key parks &

trails facilitjes, amenitjes and features

  • Connect with the city: improve transitjons between parks & trails and the city
  • Accessibility: meet with the needs of all parks & trails users and improve

understanding of route accessibility

  • Clutuer: ratjonalize signs and reduce repetjtjon
  • Robust and maintainable: consider locatjon and design to ensure durability to

climatjc conditjons and minimize impact of vandalism

  • Modular and adaptable: meet with the needs of Toronto’s parks & trails

typologies and seasonal variatjons

Phase Two Opportunitjes to address gaps

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SLIDE 21 21 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Phase Two Lower Don Valley Pilot area introductjon

The implementatjon of a Parks & Trails Wayfnding Pilot Scheme is scheduled for fall 2016. The Pilot will enable sign designs, informatjon, materials and fjnishes to be evaluated in context and inform design refjnements and value engineering prior to a future citywide roll-out.

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SLIDE 22 22 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Phase Two Lower Don Valley Pilot area introductjon

Pilot area selectjon ratjonale and opportunitjes:

  • Broadly representatjve of issues
  • bserved across case study areas:

naming, connectjons to/from city, access and navigatjon, clutuer and poor maintenance

  • Connected to Lower Don Trail,

Discovery Walks and the Pan Am Path

  • Lower Don Valley masterplan
  • Funding availability
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SLIDE 23 23 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Phase Two Pilot area issues N

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SLIDE 24 24 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Phase Two Pilot area informatjon needs: Gateway

Is it accessible (Step free)? Part of the Discovery Walk? Transit, Bike hire, Parking? Where is the farm? Are there other parks? What is the ofger? Connects to a trail? Whats the river name? Facilitjes? Ownership Park Name Basic Info

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SLIDE 25 25 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Phase Two Pilot area informatjon needs: Decision point

Transit, Bike hire, Parking? Are there other parks? Where is the farm? Is there a step free route? Part of the Discovery Walk? Connects to a trail? Whats the river name? Facilitjes? Park name? Where does this lead? How far is Potuery Road? Part of the Pan Am Path? Recreatjonal Route? Is it diffjcult?

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SLIDE 26 26 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

to360

Pedestrian signage Highway destjnatjon signage Digital strategy Transit informatjon

cycling wayfinding

On-street cycling route decision and confjrmatjon signage Pavement markings

parks & trails

Digital wayfjnding Park & Trail signage Interpretjve signage Ofg-street cycling signage

  • n multj-use trails

Wayfjnding to connect on-street cycling routes and multj-use trails Graphic language and conventjons Content database Graphic language Conventjons including naming, distance, symbols

Phase Two Project overlaps Digital

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SLIDE 27 27 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Wish List Opportunitjes

While the TO360 principles are broadly applicable, they need to be translated into relevant design decisions for Toronto Parks & Trails. Complementary principles for Parks & Trails signing include:

  • A user-based approach
  • Simplicity
  • Placement
  • Visual language and identjty
  • Integrated with surroundings
  • Modular and easily updateable
  • Encourage interactjon
  • A sign for all seasons
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SLIDE 28 28 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Wish List System Components

Phase One proposes a sign family of six basic product types aiming to maximize impact and efgectjveness while ratjonalizing the number of structures:

  • Gateway
  • Directjonal
  • Park Hubs
  • Facilitjes
  • Trail Marker
  • Interpretatjon
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SLIDE 29 29 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Wish List Indicatjve System Components

Gateway At park & trail pedestrian and vehicular gateways/ entrances Park hubs At park hubs i.e. inner gateways, and signifjcant places such intersectjons Directjonal At decision points (path intersectjons) and secondary park entrances Interpretatjon At view points and signifjcant places of natural, historical or cultural interest Facilitjes At entrances to internal parks facilitjes, such as sport grounds, community gardens Trail marker At trail entrance/ exit points, along trails, at frequent intervals

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SLIDE 30 30 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Wish List Interactjons

Integratjon with existjng systems is a core requirement of the Toronto Parks & Trails (TP&T) wayfjnding strategy.

  • Waterfront trail
  • Discovery walks
  • Pan Am Path
  • Aboriginal trail markings
  • Lifesaving statjons
  • Heritage Toronto
  • Fort York
  • Disc golf signage
  • ...
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SLIDE 31 31 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

3 Discussions and group tasks

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SLIDE 32 32 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Current use of technology Introductjon There are a range of technologies that could be used as part of the Digital Wayfjnding Service. We want to understand the types

  • f technology that you are familiar

with using and what it is that you do or do not like about them

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SLIDE 33 33 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop
  • What technologies, apps, or services do you

use right now?

  • What do you like about them?
  • How would you improve them (if at all)?

Discussion Your current use of technology

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SLIDE 34 34 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Use of the Parks & Trails Introductjon Difgerent people use the parks in difgerent ways. We want to understand how you use the parks, how you would like to use them in the future, and whether there are any barriers to their use This will help us to defjne a Digital Wayfjnding Service that responds to your needs and interests

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SLIDE 35 35 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop
  • How do you currently use the Lower Don

Valley (or other parks)? Are there other ways you’d like to use parks that you’re not able to right now?

  • How could a digital wayfjnding service

improve or enhance the way you use the parks?

Discussion Use of the Parks & Trails

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SLIDE 36 36 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Report Back

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SLIDE 37 37 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Content and Users Introductjon There are a lot of difgerent interestjng places, actjvitjes and features within the park environment. We want to understand the informatjon and user preferences that should be built into the Digital Wayfjnding service functjonal specifjcatjon.

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SLIDE 38 38 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop
  • What kind of content do you think the

Digital Wayfjnding System’s difgerent users might need?

  • Is there any other content you think the

Digital Wayfjnding System should include?

Discussion Use of the Parks & Trails

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SLIDE 39 39 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Consider the following needs of the following example users:

  • Family day out – Anne is visually impaired and is taking her chil-

dren for a picnic in the park

  • Walking the dog – Chris is visually impaired and wants to take

his dog for a walk in the park

  • Limited mobility – Fiona is a wheelchair user and can struggle

with uneven surfaces, but enjoys making the most of the out- doors

  • Exercise - Katy is visually impaired and loves to run home afuer

work and in her spare tjme Discussion Use of the Parks & Trails

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SLIDE 40 40 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Report Back

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SLIDE 41 41 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

4 Next Steps

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SLIDE 42 42 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Next steps Wrap up

Deadline for feedback: February 4th Please share any other feedback with Ian Malczewski at imalczewski@swerhun.com or (416) 572-4365 We will share a Drafu Meetjng Summary for you to review afuer February 4

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SLIDE 43 43 City of Toronto Parks & Trails Wayfjnding Strategy Phase Two, Stakeholder Workshop

Contact us Janetue Harvey City of Toronto Parks, Forestry & Recreatjon parkwayfjnding@toronto.ca (416) 392-1339 Ian Malczewski Swerhun Inc. imalczewski@swerhun.com (416) 572-4365

Thank you for contributjng