TOOTLIPS FOR AFRICAN Identifying content types and expression - - PDF document

15.03.2017 1 TOOTLIPS FOR AFRICAN HEALTH WORKERS

• What is DHIS2
• Demo of tracker capture
• Fieldwork
• Identifying content types and expression

formats for tooltips

• Finding effective tooltips
• Questions suggestion, analytic tools
• Summing it up

Helene & Mari

WHAT IS DHIS?

• Generic software package
• Health Information System (HIS)
• Flexible
• Open source
• Configurable in the web browser
• Several apps
• We have used Tracker Capture android app
• Demo of Android
• Antenatal care app

Try the demo-server https://play.dhis2.org/demo/ Username: admin Password: district

OR

Download the android app from playstore Username: android Password: Android123

www.dhis2.org

15.03.2017 2

• Our goal is to increase the number of

correct data entry by providing effective tooltips

• Three field trips
• Four countries
• Malawi, Ethiopia, South Africa & Kenya
• The car

FIELDWORK

(we also took a short trip to Mozambique & Swaziland)

WE ALSO BOUGHT A PUPPY!!!

Through the car window For 1500 kwacha 20 NOK!!! (We do not recommend doing this)

15.03.2017 3

• Interviews with researchers within

Health Information systems

• T
• gain experience of what health

workers might struggle with

IDENTIFYING CONTENT TYPES & EXPRESSION FORMATS

Data element Normal vaues Treatment explanation Diastolic bood pressure Diastolic blood pressure should be between 60 and 80. If blood pressure is too high do the following «……» Diastolic blood pressure is the minimum blood pressure

• Walkthrough of the app with a

case/scenario

• Questionnaire
• Interviews asking them why they chose

their answers

EVALUATION OF CONTENT TYPES

15.03.2017 4

EXAMPLE OF CASE

MODIFIED QS

• The evaluation aimed at finding out how

users managed to open and understand the tooltips in an application

• Including sitting with them helping them

when stuck

• Continouse analysing the users’

understandings, misunderstandings and mistakes

• The participants are welcome to ask

questions

QUESTIONS-SUGGESTION

• IN ORDER TO INTRODUCE THE APP

15.03.2017 5 EVALUATING THE CONTENT TYPES

• RESULTS

Content type Average, 1 (best) – 4 (worst) 1 Normal values, text 1,79 2 Explanation 2,38 3 Normal values, Illustration 2,44 4 Treatment 2,85 (Wilcoxon’s sign rank)

FINDING EFFECTIVE TOOLTIPS

• A FIELD EXPERIMENT
• Experiment over two weeks
• Configured two programs in DHIS
• T
• ok the two most preferred content types from our previous study
• Normal values & explanation
• Created a booklet with 22 cases
• Used screen recording tool called UXcam.

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• Aiming to get a better understanding of

their use of the tooltips and general thoughts of the entire experience

• The booklets made it easier for the

informants to discuss thoughts and ideas

POST-INTERVIEWS VIDEO DEMONSTRATING SUCCSESFULL TOOLTIPS

“Correct data entry in this case are c-section and stillbirth of unknown timing”

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ANALYSIS

• Explanations has more successful tooltips

and a faster increase

RESULTS FROM FIELD EXPERIMENT

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• Explanation gives more correct answers
• Normal value increase faster in correct

answers

• Normal value has a significant increase,

explanations do not

RESULTS FROM FIELD EXPERIMENT

CONCLUSION

• DO TOOLTIPS HAVE AN EFFECT

?

• Participants showed improvement
• Difference between explanations and normal values
• Interview revealed that the participants learned from the tooltips