SLIDE 1
Together First
A BARKING AND DAGENHAM GP FEDERATION
APPENDIX 2
Contents
- Together First Structure.
- Together First Business Activity.
- Barking Hub Structure and Data.
- Data Sharing Agreement.
Together First A BARKING AND DAGENHAM GP FEDERATION Contents - - PowerPoint PPT Presentation
Together First A BARKING AND DAGENHAM GP FEDERATION Contents - - PowerPoint PPT Presentation
APPENDIX 2 Together First A BARKING AND DAGENHAM GP FEDERATION Contents Together First Structure. Together First Business Activity. Barking Hub Structure and Data. Data Sharing Agreement. Together First Structure Dr Arun Sharma
SLIDE 2
SLIDE 3
Together First Structure
Dr Arun Sharma Chair Dr Adedayo Adedeji Director Dr Alex Duodu Director Sandeep Sharma Director Paul Horwell Manager
SLIDE 4
Together First
Havering Redbridge BHRUT UCC Hub Site Barking Hub Site Dagenham & Public Event
Together First Business Activity
SLIDE 5
Queens and Kings see’s approximately 100,000 patients across B&D, Redbridge and Havering Barking Hub to provide approximately 15,000 appointments
More Patient Satisfaction Patients Seen By GP’s Less pressure on A&E Seen at an appointed time Dagenham Hub will help further
Hub site effects on A&E
SLIDE 6
Call Center and Hub
B&D Patients Havering Patients Redbridge Patients Chadwell Heath Call Center Barking Hospital Rosewood Hub Newbury Group Hub Fulwell Cross Hub North Street Hub
Patients or Surgery can call to book appointment on 0203 770 1888 Telephone Lines Open Monday-Friday - 14:00- 21:00 Saturday, Sunday and Bank Holidays - 09.00 – 17:00 Call Center Staff 4 Call Operators 1 Site Supervisor Hub Site Staff 1 Receptionist 2/3 Doctors
SLIDE 7
83 68 151 716 897 1613 3044 500 1000 1500 2000 2500 3000 3500 IG POSTCODE RM POSTCODE TOTAL BOOKED APPOINTMENTS OFFERED Appointments offered, Patients Booked and DNA’s by RM and IG Postcode (19.01.2015 – 30.04.2015) Patients Booked DNA's
Appointments Offered, Booked and DNA at Barking Hub
SLIDE 8
22.2 13.7 6.0 5.5 6.2 8.1 6.9 5.9 5.6 5.0 4.7 2.4 2.5 2.0 0.9 0.7 0.7 0.6 0.2 0.1 0-4 5-9 10-14 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65-69 70-74 75-79 80-84 85-89 90-94 95-99
Percentage Breakdown Age Group of Patients Seen at Barking Hub Between 19.01.2015 - 31.04.2015
Under 14 accounts for 42% of all patients seen
Patients Age Profile Barking Hub
SLIDE 9
25% 50% 4% 21%
Referral Source Barking Hub (19.01.2015 - 30.04.2015)
NHS 111 Surgery WIC Call Center
Referral Source Barking Hub
SLIDE 10
Patient Satisfaction Barking Hub
20 40 60 80 100 120 Extremely likely to recommend Likely to recommend Neither likely or unlikely to recommend Unlikely to recommend Exetremely unlikely to recommend Dont Know
FFT B&D Hub Site 19.01.2015 – 30.04.2015