Together First A BARKING AND DAGENHAM GP FEDERATION Contents - PowerPoint PPT Presentation

APPENDIX 2 Together First A BARKING AND DAGENHAM GP FEDERATION

Contents  Together First Structure.  Together First Business Activity.  Barking Hub Structure and Data.  Data Sharing Agreement.

Together First Structure Dr Arun Sharma Chair Dr Adedayo Adedeji Dr Alex Duodu Sandeep Sharma Director Director Director Paul Horwell Manager

Together First Business Activity BHRUT Havering Together Hub Site Redbridge Barking First UCC Hub Site Dagenham & Public Event

Hub site effects on A&E Patients Seen By GP’s Seen at an appointed time Queens and Kings Barking Hub see’s approximately to provide More 100,000 patients approximately Patient across B&D, Satisfaction 15,000 Redbridge and appointments Havering Less pressure on A&E Dagenham Hub will help further

Call Center and Hub B&D Barking Hospital Patients North Street Hub Chadwell Havering Heath Call Rosewood Hub Patients Center Fulwell Cross Hub Redbridge Newbury Group Hub Patients Call Center Staff 4 Call Operators 1 Site Supervisor Patients or Surgery Hub Site Staff can call to book 1 Receptionist appointment on 2/3 Doctors Telephone Lines Open 0203 770 1888 Monday-Friday - 14:00- 21:00 Saturday, Sunday and Bank Holidays - 09.00 – 17:00

Appointments Offered, Booked and DNA at Barking Hub Appointments offered, Patients Booked and DNA’s by RM and IG Postcode (19.01.2015 – 30.04.2015) 3044 APPOINTMENTS OFFERED 1613 TOTAL BOOKED 151 897 RM POSTCODE 68 716 IG POSTCODE 83 0 500 1000 1500 2000 2500 3000 3500 Patients Booked DNA's

Patients Age Profile Barking Hub Percentage Breakdown Age Group of Patients Seen at Barking Hub Between 19.01.2015 - 31.04.2015 22.2 Under 14 accounts for 42% of all patients seen 13.7 8.1 6.9 6.2 6.0 5.9 5.6 5.5 5.0 4.7 2.5 2.4 2.0 0.9 0.7 0.7 0.6 0.2 0.1 0-4 5-9 10-14 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65-69 70-74 75-79 80-84 85-89 90-94 95-99

Referral Source Barking Hub Referral Source Barking Hub (19.01.2015 - 30.04.2015) 50% NHS 111 Surgery 4% 25% WIC Call Center 21%

Patient Satisfaction Barking Hub FFT B&D Hub Site 19.01.2015 – 30.04.2015 120 100 80 60 40 20 0 Extremely likely to recommend Likely to recommend Neither likely or unlikely to Unlikely to recommend Exetremely unlikely to Dont Know recommend recommend