Time to Pivot 3 1 5/26/2020 4 5 6 2 5/26/2020 7 8 9 3 - - PDF document

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Time to Pivot 3 1 5/26/2020 4 5 6 2 5/26/2020 7 8 9 3 - - PDF document

5/26/2020 St St r at egi c c Pl Pl anni nni ng ng 1 BACKGROUND DEVELOPED A Strategic Plan FACILITATED Other Chapter ASSISTED Creation of our SERVED On the Boards of and approach Strategic companys first four different


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St St r at egi c c Pl Pl anni nni ng ng

BACKGROUND

DEVELOPED A Strategic Plan and approach during my Presidency (2014-2015) FACILITATED Other Chapter Strategic Planning Sessions over the past 5 years ASSISTED Creation of our company’s first ever 5-year strategic plan SERVED On the Boards of four different nonprofits

Time to Pivot

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Covid Aftereffects – A Prolonged Economic Recessionary Environment? "Rough waters are truer tests of

  • leadership. In calm waters, every

ship has a good captain." Swedish proverb

Why Strategic Planning Is So Important

Create the Vision Creates Alignment, Engagement, Commitment and Excitement Develops Priorities Develops Your Roadmap Sets the Chapter up for Long-Term Success

6 Suggestions

Prepare yourself for what will be different Set focus

  • n key

initial areas Start planning now Create a vision for each committee Develop a planning process & approach Strong focus on execution

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5/26/2020 6 Suggestion #1 – Prepare yourself for what will be different

  • Your plans and areas of focus will likely change
  • You may not have the full attention of your Board, volunteers and members as their focus

and priorities may be elsewhere

  • Your member firms will likely be facing extreme overhead expenditure reductions (think how

this will affect membership, program attendance and sponsorship)

  • You may lose members/volunteers if they become furloughed or laid off
  • Continued possibility that programs and committee communications will need to be virtual

for some period

Sug Sugges estion tion #2 #2 – S – Set fo focus on

  • n ke

key in initia itial ar areas eas

  • Ensure that you have a strong, committed group of volunteer leaders and BOD members
  • Criticalness of focusing on your membership and their needs
  • Back to basics approach to develop focus on fundamentals, while also recognizing that new
  • pportunities will be created – be creative and have an open mind
  • Focus on cash flow, reserves, budgeting, invoicing and payment. Building your FY 2020 budget based on

the "new normal" is mandatory.

  • Individual outreach and communication to members, firms and sponsors. Now is not the time to

retreat into your shell, be aggressive about communicating the value of SMPS.

  • Set realistic expectations for yourself and your BOD. Don't try to overdo it.

Sug Sugges estion tion #3 #3 – S – Start pl planni nning ng no now

  • Hold calls with all BOD/Committee members. Take their temperature and get their initial

thoughts on what the chapter should focus on this year.

  • Conduct calls with BOD/Committee members to demonstrate that you care about their opinions.

This will go a long way to building engagement that will be critical when you become president and program leader.

  • Recognize that these will be your first moments as a leader, and start to build momentum now
  • Setup your first planning session one week from now (if you haven’t already) and start to develop

you planning approach for the entire summer.

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5/26/2020 7 Sug Sugges estion tion #4 #4 – C – Create a visio vision fo for each each co commi mmittee ee

  • Membership
  • Programs /Education
  • Communications
  • Finance / Sponsorship

Membership – Ask yourself…….

“Strategy”

Most overused word in the business lexicon  How do we offer opportunities for our members to connect?  How do we better articulate the value of being a member?  What is our retention strategy this year?  What is our recruiting strategy?  How will we deal with members who have been laid off our furloughed?  How do we integrate and engage “new” members?

Programs/Education – Ask yourself…….

“Strategy”

Most overused word in the business lexicon  How long should we offer virtual programs? How do we decide when it’s ”safe” to hold in‐person events?  How should we hold in person events so that the health and safety of our attendees is front and center?  What is our longer‐term pricing strategy for virtual programs? Do we continue to offer “free” attendance for members?  How do we approach speakers that want to be paid?  When do we start offering programs that are non‐pandemic/economic related?

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Communications – Ask yourself…….

“Strategy”

Most overused word in the business lexicon  How do we most effectively communicate with our members and non‐members?  How do we “elevate” our communications to stand out above the noise?  How can we better align communications with all our committee priorities?  How can we better communicate internally with BOD and within our committees? What technologies can we leverage to do so?

Finance – Ask yourself…….

“Strategy”

Most overused word in the business lexicon  How do we build a budget with so many unknowns? Should we budget for a profit? Do we have enough reserves in case they are needed?  How do we approach our sponsors this year?  What does our cash flow look like if we lose members, sponsors and/or have a reduction in our program revenue?  What areas should we continue or start to invest in?  What new revenue generation approaches could be out there that we have not considered before?

Sug Sugges estion tion #5 #5 – D – Develop a fo formal pl planni nning ng pr process

  • cess and

and appr approach

  • ach

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  • Target a virtual BOD meeting (maybe in person for

some) for some time in June and at least one (or two more) in July and/or August

  • Set programmatic goals for each meeting in terms of

what you want to accomplish and what the outcomes should be

Approach

  • Connect with everyone. What has the past few months been like?

How are people feeling and dealing with everything?

  • Acknowledge the situation and the challenges and opportunities. Be

realistic, but at the same time be optimistic. Now is the time to project confidence and certainty that as a team we will get through this.

  • Set the expectations from what you want from them. Conduct a "BOD
  • rientation", share key takeaways from CLS, and set expectations for

what being a BOD member means.

Your First Meeting

  • Ask each committee member, “What's the one thing

that you think is most critical for us to focus on from your perspective?"

  • Facilitate a discussion from that answer, and start to

build consensus on some key issues for each committee

Build Consensus 25 26 27

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Create Accountability

Assign each committee BOD leader "homework" - so that at the next strategic planning meeting they will be able to present a refined vision of their priorities for the year (after they meet with their committee members)

Next Meetings

“Strategy”

Most overused word in the business lexicon

  • Recap discussion from last meeting, including the key salient

points that were discussed and raised

  • Invite presentations from each BOD member on their key areas
  • f focus
  • Discuss further and refine goals and consensus on the

"chapter-wide" goals for FY 2020. Discuss "theme" for the year.

  • Consider broadening participation to create stronger alignment
  • Begin calendar planning
  • Membership
  • Back to

Business

  • Education #1
  • Program #1
  • Education #7
  • Community

Connect

  • New Member

Event

  • Education #8
  • Education #2
  • ABX
  • Program #4
  • UBER
  • Bootcamp

(w/UBER)

  • Education #3
  • Program #2
  • Education #4
  • Education #9
  • Awards Gala
  • Outreach #3
  • Education

#11

  • Town Hall

Meeting

  • Holiday Party
  • Education #5
  • Outreach #1
  • Membership

– Summer

  • Education

#10

  • Program #5
  • Education #6
  • Program #3

SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG

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5/26/2020 11 Sug Sugges estion tion #6 #6 – F – Focus on

  • n Ex

Execu ecutio ion

  • Planning is meaningless without execution. Be clear on the expectations for executing the

goals that we have set for ourselves.

  • 3 chapter‐wide goals and committee goals printed on every agenda. Each BOD member

reports on progress at every meeting.

  • Think about how to streamline the "tactical" and emphasize the "strategic” discussions and

approaches

Bonus Bonus Sugges Suggestion! ion! – U – Use yo your PE PE and and Pr Program Lead Lead netw network

  • rk (y

(your

  • ur new

new bes best friends) nds)

  • As you have likely heard from others – the relationships that you develop with each
  • ther will be one of the most important resources for you throughout your year
  • Use the online communities to ask questions to the group
  • Develop a chapter “buddy” or smaller network of “trusted advisors

Tools & Resources

  • SMPS Striving For Excellence Awards program
  • Read the submission requirements / review past submittals
  • Chapter Management manuals (6) from HQ
  • Strategic Planning Manual from HQ
  • Past Presidents
  • CLS Committee
  • SMPS HQ Staff & BOD

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6 Suggestions

Prepare yourself for what will be different Set focus

  • n key

initial areas Start planning now Create a vision for each committee Develop a planning process & approach Strong focus on execution

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Closing thoughts

QUESTI ONS?

Cont act Ben Saw a CLS 2020 Com m i t t ee Chai r & Vi ce Pr esi dent , M ar ket i ng G EI Consul t ant s, I nc. bsaw a@ gei consul t ant s. com THANK YO U!

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