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Third quarter 2013 Delivery on income, costs and capital Press and analyst conference 23 October 2013 Christian Clausen, Group CEO urs Key message Delivering on income, costs and capital Income in local currencies is up 3% vs. Q3 2012


  1. Third quarter 2013 Delivery on income, costs and capital Press and analyst conference 23 October 2013 Christian Clausen, Group CEO

  2. urs Key message  Delivering on income, costs and capital  Income in local currencies is up 3% vs. Q3 2012 (up 1% in reported numbers)  Costs are down somewhat (down 3%)  Loan losses are down 26% (down 28%)  Operating profit is up 15% (up 12%)  Improved Core Tier 1 ratio by 2.2 %-points to 14.4%  13.4% including effects from CRD IV and new Norwegian risk weights  Welcomed 23,600 new relationship customers in Q3  87,000 new relationship customers the past year  Activity is picking up but we expect a low growth environment going forward  Strict volume discipline - focus on serving key customers  Cost initiatives delivering better than expected 2 •

  3. • Q3 2013 financial results highlights • Delivering on our targets

  4. urs Financial results Q3/13 Excl. Fx Excl. Fx EURm Q3/13 Q2/13 Change % Q3/12 Change % 2013 YTD 2012 YTD Change %* Change %* Net interest income 1 386 1 391 0 1 393 (1) 3 4 135 4 181 0 Net fee and commission income 652 664 (2) 595 10 12 1 939 1 786 9 (17) (8) (9) Net fair value result 346 416 377 1 206 1 332 (10) Total income * (3) 1 3 2 426 2 490 2 412 7 422 7 428 0 Staff costs (732) (753) (3) (738) (1) 1 (2 239) (2 240) 0 Total expenses (1 234) (1 256) (2) (1 266) (3) 0 (3 757) (3 769) 0 Cost Income Ratio 51% 50% 52% 51% 51% (3) 4 6 Profit before loan losses 1 192 1 234 1 146 3 665 3 659 1 (8) (28) (26) Net loan losses (171) (186) (236) (555) (654) (15) Operating profit 1 021 1 048 (3) 910 12 15 3 110 3 005 4 Net profit from continuing 764 800 (5) 684 12 14 2 347 2 250 5 operations Risk-adjusted profit 823 853 (4) 768 7 n.a. 2 530 2 446 n.a. Return on equity (%) 10.8 11.5 n.a. 10.3 n.a. n.a. 11.2 11.4 n.a. Core Tier 1 capital ratio (%) 14.4 14.0 +0.4 p.p 12.2 +2.2 p.p n.a. 14.4 12.2 n.a. -1 Risk-weighted assets (EURbn) 160 162 179 -11 n.a. 160 179 n.a. 4 • * Includes Other income

  5. urs Net interest income Net interest income development, EURm Comments  Strict volume discipline 1 393  Blended margin up 2 bps vs. Q2/13 1 386 1 382 1 391 1 358  Increased NII in business areas  Lower net interest income in Group Treasury due to effect of buy backs in Q2  Negative impact from FX, EUR 27m Q3/12 Q4/12 Q1/13 Q2/13 Q3/13 5 •

  6. urs Net interest margin Blended net interest margin development, % Comments  Blended net interest margin up 2 bps in Q3/13 1,5% 109 bps 1,2%  Slightly lower deposit margins 0,9%  Improved lending margins in most areas 0,6%  Lower levels in Retail Banking Sweden 0,3%  Low lending demand but volumes to SMEs up 0,0% Q3/12 Q4/12 Q1/13 Q2/13 Q3/13 1% in the quarter  Household lending volumes up 1% in the quarter Lending and deposit volumes, EURbn* 318 314 313 305 306 183 181 178 176 174 Q3/12 Q4/12 Q1/13 Q2/13 Q3/13 Lending volumes Deposit volumes 6 • * All quarters excluding Repos and divested Polish operations

  7. urs Net fee and commission income Net fee and commission income development, EURm Comments  Continued good trend in savings operations 682  Increase by 18% y-o-y 664 652 623 595  Assets under Management at record high  Seasonally lower transaction fees  Brokerage, securities issues and custody  Cross selling continues to benefit ancillary income Q3/12 Q4/12 Q1/13 Q2/13 Q3/13 7 •

  8. urs Assets under Management Assets under Management development*, EURbn Comments  All time high level of EUR 228bn 227.8 223.8 219.7 218.3 210.9  High net inflow of EUR 2.4bn  Good momentum in the financial markets  Return generates EUR 5.7bn vs. Q2/13 Q3/12 Q4/12 Q1/13 Q2/13 Q3/13 Net inflow*, EURbn 3.1 2.9 2.6 2.4 -0.4 Q3/12 Q4/12 Q1/13 Q2/13 Q3/13 8 • *AuM and Net flow for Q2/13 and Q3/13 regard continuing operations. Older quarters are not restated

  9. urs Savings trend supports growing Assets under Management Comments AuM and Net flow Retail funds, EURbn 1,5 45  Growing interest in savings and pension products 1,1 1,0 30 0,9 0,9  Close to 800,000 advisory sessions on savings 82% 69% 0,8 0,8 80% 0,7 75% the past year, all-time high, up 11% y-o-y 75% 0,5 15  Positive net flow in retail funds for seventh 31% 25% 20% 25% 18% consecutive quarter 0,0 0 Q212 Q312 Q412 Q113 Q213 Q313 Net flow AuM (rhs) AuM and Net flow Global Fund Distribution, EURbn  High interest in Nordea funds also outside the 1,5 12 Nordics 1,0 8 82%  Global Fund Distribution increased assets under 0,8 69% 80% 0,7 75% 75% management by 15% YTD and 28% y-o-y 0,5 0,5 0,5 4 0,3 0,2 31% 20% 25% 25% 18% 0,0 0 Q212 Q312 Q412 Q113 Q213 Q313 Net flow AuM (rhs) 9 •

  10. urs Net fair value Net fair value development, EURm Comments  Low volatility generated low activity levels  Very slow activity in July and August – more 444 442 normal levels in September 416 377 132 346 155 128 108 113 310 289 288 269 233 Q3/12 Q4/12 Q1/13 Q2/13 Q3/12 Customer areas Other areas 10 •

  11. urs Flat costs for twelve consecutive quarters Total expenses (excl. FX and variable pay)*, EURm Comments  Expenses under solid control 1 172 1 131 1 170 1 139 1 158 1 128 1 144 1 140 1 157 1 128 1 120 1 132  Flat costs for twelve quarters  Flat costs for an additional five quarters  Cost initiatives are delivering better than expected Q4/10 Q1/11 Q2/11 Q3/11 Q4/11 Q1/12 Q2/12 Q3/12 Q4/12 Q1/13 Q2/13 Q3/13 Total expenses, EURm 1 295 1 266 1 267 1 256 1 234 Q3/12 Q4/12 Q1/13 Q2/13 Q3/13 11 • * All quarters excluding divested Polish operations

  12. urs Improved credit quality Total net loan losses * , EURm Comments  Credit quality improving to 20 bps (22 bps) 263 241 236 215 203 198  Losses stable in Denmark and down in Shipping 186 171  Credit quality remains solid in Finland, Norway, 112 Sweden and the Baltics  Solid credit quality in CIB but affected by a few exposures Q3/11 Q4/11 Q1/12 Q2/12 Q3/12 Q4/12 Q1/13 Q2/13 Q3/13 * Poland reported as discontinued operations, loan losses restated from Q1/12  Stable level of impaired loans  Provisioning ratio remained stable at 43% Impaired loans ** , EURm 6 827 6 677 6 644 Non-performing Non-performing Non-performing 2 921 2 869 2 863 Performing Performing Performing 3 808 3 781 3 906 Q1/13 Q2/13 Q3/13 ** Impaired loans not restated for Poland 12 •

  13. urs Stable situation in Denmark House price index and Consumer confidence * Loan losses net, EURm, Retail Banking Denmark 110 Single-family houses 200 100 Flats 150 90 80 100 70 2006 2007 2008 2009 2010 2011 2012 2013 50 10 0 Consumer confidence 5 -50 0 2008 2009 2010 2011 2012 2013 -5 -100 Q3/11 Q4/11 Q1/12 Q2/12 Q3/12 Q4/12 Q1/13 Q2/13 Q3/13 -10 -15 Collectively assessed Individually assessed * Source: Danmarks Statistik -20 Comments Comments  House prices in Denmark show improvement  Loan loss ratio in Banking Denmark remained stable, whilst elevated at 45 bps  Consumer confidence improving 13 •

  14. urs Improved market conditions in Shipping Ship values * Loan losses net, EURm, Shipping 80 70 60 50 40 30 20 10 0 -10 -20 Q3/11 Q4/11 Q1/12 Q2/12 Q3/12 Q4/12 Q1/13 Q2/13 Q3/13 Collectively assessed Individually assessed * Source: Clarkson Comments Comments  Provisions in shipping were down for the third  Ship values seem to be bottoming out consecutive quarter  Higher investment appetite for shipping assets  Collective provisions have increased in recent years 14 •

  15. urs Strong access to funding Long term funding, EURbn Comments  73% long-term funded 33 32 29  Issuance of EUR 19bn which is more than the redemptions for 2013 19  Conservative liquidity management - LCR compliant - Liquidity buffer EUR 66bn  One of the lowest funding costs of any bank in Europe  Funding cost is expected to decline somewhat from 2014 2010 2011 2012 2013 YTD LCR developments Distribution of long vs. short funding, EURbn 231% 194% 158% 154% 134% 133% 134% 130% 121% 100% Q1/13 Q2/13 Q3/13 Combined USD EUR 15 •

  16. urs Risk weighted assets Risk-weighted assets, EURbn* Comments  RWA decreased EUR 2.0bn 185  RWA efficiency initiatives 183 182 181 179  FX effect of EUR 0.6bn 168 168  Decreased derivative exposures 162 160  Strict volume discipline  Largely unchanged credit quality Q3/11 Q4/11 Q1/12 Q2/12 Q3/12 Q4/12 Q1/13 Q2/13 Q3/13 16 • * Basel 2.5 excluding transition rules

  17. Core Tier 1 ratio + 220bps due to profit generation and strict volume discipline Core Tier 1 ratio development, % 0.91% 0.70% 0.02% 0.45% 14.4% 0.20% 12.2% Core Tier 1 ratio Credit Quality Growth FX effects & RWA efficiency Profit net Core Tier 1 ratio Q3 2012 Other dividend Q3 2013 17 •

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