The power of meta-search: It can do more for your hostel business - - PowerPoint PPT Presentation

the power of meta search
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The power of meta-search: It can do more for your hostel business - - PowerPoint PPT Presentation

The essential global youth travel industry event The power of meta-search: It can do more for your hostel business than you might think Speaker: Brian Reeves Wednesday, 24 September | 14:00 15:00 www.facebook.com/wystc @WYSTC | #WYSTC2014


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The essential global youth travel industry event

www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

Speaker: Brian Reeves

The power of meta-search:

Wednesday, 24 September | 14:00 – 15:00

It can do more for your hostel business than you might think

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

What is Meta Search Who uses it How to prepare for it How to engage

Overview

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

What is Meta Search?

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

Hotels Combined

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

Who uses Meta Search?

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

Who uses Meta Search?

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

HOSTEL Website

Traffic x Conversion Rate x Average Booking Value

BOOKING.COM:

Traffic x Conversion Rate x Average Booking Value

Just for OTAs?

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

Calculating Bid Price for Profitable Traffic

Average Booking Value on Hostel Website £300 Budgeted Cost of Room Sold 10% Website Conversion Rate – Stage 1 50% Booking Conversion Rate – Stage 2 3% Overall Conversion Rate 1.5%

Max bid price per new visitor 45p

Understanding Cost of Sale Marketing

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

Passive v’s active selling booking engine

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

Value…Loss Aversion…Reassurance

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

Value…Loss Aversion…Reassurance

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

Booking.com - $11.50 ad spend per room night sold ($1.27

billion ad spend in 2012)*

Expedia - $22.28 ad spend per room night sold

($ 870 million ad spend in 2012)*

* Source: VFM Leonardo 2013

The power of conversion optimisation

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

Value, Urgency & Risk Mitigation Speed – page response times Availability Optimisation for Multi-night requests Wait List Function Abandonment Analytics Reservations Recovery

Top areas of focus to improve conversion

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

Using Travel Meta Search

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

Middleware Solutions

Hostel Website Booking Engine

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

MVT Hostel Website Booking Engine Hostel Website

Middleware Solutions

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

Channel ROI reporting & On/Off Control?

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

Bid Control

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www.facebook.com/wystc @WYSTC | #WYSTC2014 www.wystc.org

Understand cost of sale based marketing for paid search and meta search Work hard on conversion optimisation Consider meta search middleware solutions Apply COS based controls to protect ROI

Summary

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brian@goppardigital.com