The Poverello Center Logic Model Providing food, shelter, help - - PowerPoint PPT Presentation

The Poverello Center Logic Model

Providing food, shelter, help and hope to all who ask

The purpose of a logic model is to explore and then explain how we as an

• rganization expect to reach our

commonly understood long-term goals.

Logic models are as much about the process as they are about the product

TAKING A CLOSER LOOK AT THE PROBLEMS ADDRESSED BY THE POVERELLO CENTER

Poverello Staff, Directors and Program Leads Identified 9 Core Problems Addressed by the Poverello Center

Problem #1: Homelessness in Montana

On one night in January in 2019, 367 individuals who were experiencing homelessness in the City and County of Missoula, meaning 27% of everyone experiencing homelessness that night in Montana resided in Missoula County

Problem #2: Missoula's lack of affordable housing

The Missoula Housing Authority reports that there is effectively a 0% housing vacancy rate in the low-income housing market in Missoula. A recent report also indicated that renters’ median income decreased by 4%, while a high rate of Missoula renters were also “cost burdened.” The city and county has literally run out of land upon which to build new affordable housing units.

Problem #3: A lack of mental health resources

42,600 Montanans have a serious mental health issue 73,000 Montanans report symptoms of a substance use disorder In November of 2017, state legislature cut $120.7 million in funding to Health and Human Services. Reseach shows that mental health issues and substance use disorders are inextricably linked to homelessness, particularly when they go untreated.

Although Blacks/African Americans make up 13% of the population of the United States, they compose 40% of all individuals experiencing homelessness

PROBLEM #4: MARGINALIZED COMMUNITIES EXPERIENCE HOMELESSNESS MORE OFTEN, MORE FREQUENTLY, AND FOR LONGER PERIODS OF TIME THAN THEIR WHITE, CIS- GENDERED AND/OR HETEROSEXUAL COUNTERPARTS.

PROBLEM # 5: LOW WAGES IN MONTANA

A single adult with two children would need to make $25.82 per hour on a full time schedule to meet their family’s basic needs, and for a family of four with two working adults, each adult would need to make $18.17 per hour to make ends meet.

PROBLEM # 6: HUNGER IN MONTANA

Currently, one in nine Montanans experience “food insecurity,” meaning that they do not have enough financial resources to consistently purchase food for themselves

PROBLEM #7: Inadequate Discharge Planning

Formerly incarcerated individuals are 10 times more likely to experience homelessness than the general public.

PROBLEM #8: COMMUNITY COSTS OF HOMELESSNESS

Between 11 and 15% of the population experiencing homelessness in Missoula is chronically homeless, but this group reportedly uses 50% of the financial resources allocated to homelessness in the community.

PROBLEM #9: HOMELESSNESS DURING COVID-19

People experiencing homelessness are uniquely vulnerable to COVID-19. They tend to be older, have compromised immune systems and live in communal settings.

To address these PROBLEMS, the Poverello Center has the following GOALS

The mission of the Poverello Center is to provide food, shelter, help and hope to all who ask.

GOAL # 1:

To provide food, three meals a day, 365 days a year, to anyone who is hungry.

GOAL # 2:

To provide shelter as a stepping stone on the pathway toward permanent stable housing..

GOAL # 3:

To provide help by being an access point for community resources, by providing the basic necessities of survival for people experiencing unsheltered homelessness, and by lending a listening ear and support to

• ur community’s most vulnerable

individuals when they are in crisis.

GOAL #4:

To provide hope by building strong relationships and accompanying guests and clients on their journeys toward long-term housing success.

To assess whether we are meeting our GOALS, we measure specific OUTPUTS...

OUTPUTS for each program help us measure and then tell the story of our success

Nights of shelter provided Amount of meals served Number of referrals to community services Number of people being housed Amount of materials handed out by staff Amount of gear being distributed by HOT

THE SHELTER PROGRAM

To provide emergency shelter to individuals experiencing homelessness in Missoula County 365 days a year. To help individuals meet other basic needs with supportive services To maintain a safe space for all at our emergency facility. To refer individuals experiencing homelessness to human services To help prevent homelessness altogether, aiding individuals in exploring existing resources To identify and prioritize services for the most vulnerable individuals experiencing homelessness.

GOALS:

1. 2. 3. 4. 5. 6.

THE SHELTER PROGRAM

3% diversion rate away from homelessness Median length of stay at 30 days or less 100 guests per month receive ongoing assessment and referral 100% shelter guests assessed for benefit eligibility

OUTPUTS:

1. 2. 3. 4.

GOALS:

1) To provide nutritious and readily available food to anyone who asks. 2) To prevent homelessness and financial crisis by providing the basic need of food, thereby freeing community members’ financial resources for housing, healthcare, and other needs. 3) To rescue and redistribute edible, delicious and nutritious food from restaurants, grocery stores and

• ther local food sources free of charge.

FOOD PROGRAMS

Provides three nutritious meals a day, 365 days a year. At least 2,300 households who are not guests in the emergency shelter will have access to perishable, prepared and fresh foods Over 100 sack lunches prepared for distribution per day. Over 10,000 pounds of rescued food, weekly

OUTPUTS:

1. 2. 3. 4.

FOOD PROGRAMS

The Homeless Outreach Team

GOALS

1) Direct Client Outreach - HOT provides support to individuals who are chronically homeless and/or unsheltered with the resources and assistance they need to meet basic human needs and to move into stable, permanent housing 2) Community Outreach and Education - Through in-person services, HOT Line phone calls, and community meetings, the HOT will provide education and support to the wider community 3) Coordinated Outreach - The HOT will guide and inform the Coordinated Outreach Team, a collaboration of service professionals from agencies across the community spanning Mental Health Professionals to local Rescue Mission outreach workers.

The Homeless Outreach Team

Outreach services for 65 chronically homeless and/or unsheltered individuals 1,200 face-to-face client contacts At least 100 face-to-face contacts with neighbors, business

• wners and other residents for education, support and

communication. Transportation for 50 individuals to appointments To attend 30 community meetings annually Real-time response to 250 HOT Line calls annually 20 contact hours annually with local law enforcement and

• ther first-responders.

OUTPUTS

VETERAN PROGRAMS

GOALS:

1) To give Veterans a safe, secure space to expediently transition out of homelessness and into housing. 2) To provide access to benefits available to Veterans and assistance in making connections to those benefits. 3) To see Veterans as a whole person, facilitating community connection to other Veterans as well as to the larger community. 4) To foster the development of life skills by providing life coaching and social reintegration services to Veterans exiting correctional facilities and other institutional settings, thereby reducing recidivism rates among Veterans in our community.

VETERAN PROGRAMS

75 Veterans served, annually 100% screened for benefit elegibility 100% receive their DD-214 70% Positive discharge rate Increased graduation rates from treatment programs Veterans will increase their income through employment and/or benefits Veterans will have access to health and dental insurance as well as connection to a primary care provider

OUTPUTS:

1. 2. 3. 4. 5. 6. 7.

GOALS:

1) To improve medical outcomes for individuals experiencing homelessness, specifically for those recovering from acute illness or injury. 2) To reduce the impact and cost of medically unnecessary nights of hospital stay on the medical system and the Missoula community. 3) The connect clients to appropriate resources, medical or otherwise, and increase the number of clients who have a primary care provider. 4) To connect clients to the Coordinated Entry System if they have not been entered already; vulnerability assessments and stability plans will be administered as appropriate.

MEDICAL RESPITE PROGRAM

75% of medical respite clients will report improved health outcomes 75% of clients given referrals to a primary care provider if they do not already have one. Care coordination for 55-60 medically referred individuals annually for recovery in a semi-private room To annually divert more than 150 medically unnecessary nights of stay out

• f Missoula’s medical facilities and into medical respite care, for an estimated

annual community cost savings of $367,200. 85% will comply with doctor’s instructions and medications. 75% will receive referrals to housing services

OUTPUTS:

1. 2. 3. 4. 5. 6.

MEDICAL RESPITE PROGRAM

The Housing Retention Program

GOALS

1) To make homelessness in Missoula non-recurring. 2) To improve the health and well-being of formerly homeless individuals while decreasing community costs of care. 3) To assist clients leaving a rental situation in avoiding eviction and retaining Housing Choice Vouchers. 4) To maintain vital supportive relationships with individuals who are either newly housed, at-risk of losing their housing, or are experiencing a recurring episode of homelessness.

The Housing Retention Program

< 30% clients return to homelessness. 50% of clients either gain or maintain a source of income, through either employment or benefits. 80% of clients report improved health and/or feelings of improved well-being Services to 30% of the individuals housed through MCES

OUTCOMES

1. 2. 3. 4.

The Poverello's THEORY of CHANGE

The short answer: By working together as a community

"An end to homelessness does not mean that no one will ever experience a housing crisis again. Changing economic realities, the unpredictability of life, and unsafe or unwelcoming family environments may create situations where individuals, families, or youth could experience, re-experience, or be at risk

• f homelessness. An end to homelessness means that every

community will have a systematic response in place that ensures homelessness is prevented whenever possible or is

• therwise a rare, brief, and non-recurring experience."

WHY and HOW do we expect to achieve our goals?

“Opening Doors: The Federal Strategic Plan to Prevent and End Homelessness”

Guiding Models for Practice

The Housing First Model Taking a Client-Centered Approach Trauma Informed Care The Harm Reduction Perspective Housing as Healthcare

Theory of Change (cont'd)

RECOMMENDATIONS AND REVEALED GAPS

Fairly significant gap in data collection systems Physical space – not enough room in emergency facility. Finding a balance between low-barrier service delivery and safety The need in our community is larger than The building is not big enough.

• ur capacity to address it

THANK YOU FOR YOUR SUPPORT!