The Future of Legal Services
in seven minutes …
… and four chapters
1. Don‘t forget
Stumbling Stones
“Anyone who closes his eyes to the past is blind to the present .“ (Speech by former German President Richard von Weizsäcker during the Ceremony Commemorating the 40th Anniversary of the End of War in Europe and of National- Socialist Tyranny on 8 May 1985 at the Bundestag, Bonn)
Independent legal profession - cornerstone of democracy
Minimum requirements, guaranteed by respective regulation:
Core principles: - Act in complete independence and sole interest of the clients
Core principles: - Act in complete independence and sole interest of the clients - Avoid any conflict of interest
Core principles: - Act in complete independence and sole interest of the clients - Avoid any conflict of interest - Observe strict professional secrecy
Legal Aid for Legal Advice and Representation before Court Settle Case-Law, German Federal Constitutional Court („Bundesverfassungsgericht“): The general principle of equality in conjunction with the social state principle and the rule of law requires that the legislator both in the judicial and the extrajudicial area ensures that a person seeking legal help does not fail in exercising and enforcing his/her rights due to lack of income or insufficient assets.
Legal Aid for Legal Advice and Representation before Court
Public Legal Information and Arbitration Office
2. Today
Laws online …
Find-a-Lawyer Search Platforms
Find-a-Lawyer Search Platforms
Find-a-Lawyer Search Platforms
Find Case-Law, Legal Publications, Standard Contracts, Laws etc.
Find Case-Law, Legal Publications, Standard Contracts, Laws etc.
Legal Services provided by Consumer Organisations
Legal Services provided by Tenants ‘ Associations
Legal Services provided by Trade Unions
Legal Services provided by Chambers of Commerce
Legal Services provided by Law Clinics
Legal Services provided by Law Clinics
Lawyer Hotlines/Lawyer Referrals/Lawyer Advice through Third Party Platforms
Lawyer Hotlines/Lawyer Referrals/Lawyer Advice through Third Party Platforms
Lawyer Hotlines/Lawyer Referrals/Lawyer Advice through Third Party Platforms
Lawyer Hotlines/Lawyer Referrals/Lawyer Advice through Third Party Platforms
Lawyer Hotlines/Lawyer Referrals/Lawyer Advice through Third Party Platforms
Lawyer Hotlines/Lawyer Referrals/Lawyer Advice through Third Party Platforms
Lawyer Hotlines/Lawyer Referrals/Lawyer Advice through Third Party Platforms
Legal Tech / Rule Engines / Legal Process Automation
Management of Legal Outsourcing
Automated Services / Debt Collection
Automated Services / Assistance in Responding on Warning Letters
Automated Personalized Documents
IT-based Management of Contracts, Texts, Cases etc.
IT-based Management of Contracts, Texts, Cases etc.
Online Dispute Resolution:
Online Dispute Resolution:
3. What‘s next?
Artificial Intelligence: Watson takes over …
What if …
SIRI, can you please assist me with my divorce? Sure! I already expected your request. Your spouse wants the divorce too …
She wants the house, the car and the boat …. You can keep the rest…
My mediation algorithm tells me it’s a fair deal … … considering your previous misbehaviors I know about …
If you accept this proposal, you’ll get a free coupon for shopping on iTunes, value € 9,99 plus ….
… a free movie
4. Conclusions?
Undisputed advantages of new technologies: • Easier access to knowledge • Higher productivity • Faster dispute resolution
Risks? • Core values under challenge?
• Is your provider providing independent services? • Does your provider avoid conflicts of interest? • Will he keep your secrets confidential?
• Are IT-based solutions able to explain their results, proposals or decision without just referring their algorithm?
• Can IT-based solutions serve to develop the law by telling us if a automatically predicted result of a case is just or not?
• Challenges and chances: Lawyers need to be flexible and adopt to new technologies.
• Challenges and chances: One size doesn’t always fit all – it will be the lawyer’s task to tell what fits.
• Challenges and chances: It will remain the lawyer’s task to find solutions where clients need personal assistance – be it in negotiations with other parties, be it in representation before court or be it where business just remains people’s business.
Thank you!
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