the essence of our strategy . We exist to unleash possibilities to - - PowerPoint PPT Presentation

CORPORATE PRESENTATION

ACT Corporate Presentation FY2020

OVERVIEW

ACT Corporate Presentation FY2020

1988 Foundation 450+ Employees 1,750+ Customers $50,000,000+ Revenues FY2019 Cisco; Dell; HPE; HP Inc; Oracle; VMware Strategic Alliances IT System Integrator ISO 9001:2015 Quality Certification Egypt; UAE; France; Australia 5 Worldwide Offices

CORPORATE STRUCTURE

ACT Corporate Presentation FY2020

PURPOSE

ACT is amongst the first true believers of Information Technology in Egypt. This remains to be our manifesto for progression and the essence of our strategy. We exist to unleash possibilities to our customers through technology solutions and services.

ACT Corporate Presentation FY2020

PURPOSE

Our Vision

– The first-choice technology partner for the industries we

• perate in.

Our Promise

– Deliver the right IT solutions and services to our clients to enable them to achieve their business goals effectively and efficiently.

ACT Corporate Presentation FY2020

TIMELINE

1988 1994 1997 1999 2001 2005 1990 2000 2014

Riyadh, SA Doha, Qatar

2016

MIDDLE EAST HUB

Dubai, UAE

2018

Paris, France

2008 2010 2012 2015 2017 2002

ACT Corporate Presentation FY2020

2019

TIMELINE

1988

ACT Corporate Presentation FY2020

QUALITY MANAGEMENT

• ACT is committed to provide high quality products, services and

integrated solutions that are safe, effective and applicable with statutory and regulatory requirements.

• ACT deploys Business Continuity Management measures on
• perational and management practices to promote a culture of

resilience and ensure acceptable level of delivery of key services to its customers.

• ACT operates through project management standards such as PMP,

Six Sigma, and PRINCE2.

ACT Corporate Presentation FY2020

TEAM STRUCTURE

Technology Operations Enterprise Commercial Hospitality Commercial Hospitality Services Corporate Finance Corporate Governance Corporate Strategy Corporate Marketing Corporate Human Capital

ACT Corporate Presentation FY2020

RESOURCES CAPABILITIES

450+

Employees Certified Engineers

ACT Corporate Presentation FY2020

SOLUTIONS PORTFOLIO

ACT Corporate Presentation FY2020

Business Applications Digital Transformation Solutions Information Technology Systems Data Center Solutions Extra Low Voltage Systems Structured Cabling Systems

SERVICES PORTFOLIO

ACT Corporate Presentation FY2020

Planning and Design Consultation Services Implementation and Installation Training Services Support and Warranty Service Level Agreements (SLAs) Managed Services Outsourcing Services Project Management

SERVICES PORTFOLIO

ACT Corporate Presentation FY2020

Configuration Troubleshooting On-Premise and/or Remote Support

8x5 NBD Support

The most cost effective service level which provides 8 hours a day across 5 days a week fault reporting where hardware replacement is on the Next Business Day (NBD) after fault diagnosis.

24x7 Support

Advanced replacement parts on a 4-hour response basis 24 hours per day, and 7 days a week, including technology vendors observed holidays

CTR

This service indicates that there is a Call-To-Repair committed repair SLA for a specific time not justa regular response.

STRUCTURED CABLING

ACT Corporate Presentation FY2020

• We deliver cabling and connectivity products that integrate voice, data,

video, and various management systems over one converged IP Local Area Network designed, installed, and tested as per TIA/EIA standards.

• The system comprises horizontal and backbone solutions composed of

different copper and fiber cables types and categories.

SYSTEMS Passive Infrastructure Fiber Optics Systems

EXTRA LOW VOLTAGE

ACT Corporate Presentation FY2020

• We deliver integrated and seamlessly inter-operable systems, sharing

the same structured cabling infrastructure based on open standards and customizable to every business needs.

SYSTEMS Light Current Solutions ELV Security Solutions

DATA CENTER

ACT Solutions & Services Catalog FY2020

• We deliver a wide range of efficient and reliable data center infrastructure

solutions that can be combined, from site and IT infrastructure to private cloud data centers and service models such as ITaaS (IT as a Service) and DCaaS (Data Centre as a Service).

SOLUTIONS Enclosures & Accessories Power Distribution & Power Backup Alarm and Monitoring IT Cooling Fire Detection and Suppression Data Center Containers Data Center Security Micro Data Center

INFORMATION TECHNOLOGY

ACT Corporate Presentation FY2020

• We offer complex network, software, hardware resources and services

required for the existence, operation and management of any enterprise’s IT environment.

SYSTEMS Endpoint Devices & Systems Converged Infrastructure Compute Software Hyper-Converged Infrastructure Servers & Systems Data Storage Networking & Connectivity

DIGITAL TRANSFORMATION

ACT Corporate Presentation FY2020

• We put smart to work. Although that technology today is smart, you have

to know how to apply it, train it, trust it, and make it secure.

• We support you to unlock the power of data with Cloud, AI and IoT to

improve software and systems engineering, and advance your digital transformation.

SOLUTIONS Cloud & Virtualization Internet of Things ( IoT ) Industry 4.0 Data Security Artificial Intelligence ( AI ) Big Data Application Performance Management

BUSINESS APPLICATIONS

ACT Corporate Presentation FY2020

• To advance, you need to put innovation at the heart of your applications,

but finding a practical path to doing so is not an easy task.

• Our approach to application services helps you to reinvent your enterprise

application portfolio, making use of emerging technology and building with speed and agility to enable you to meet business needs.

APPLICATIONS Human Resource Management Financial Management Enterprise Resource Planning Performance Management Hospitality Management

TARGET INDUSTRIES

Aviation Banking Education Defense Government Healthcare Hospitality Manufacturing Oil & Gas Technology Transportation Real Estate

ACT Corporate Presentation FY2020

FOOTPRINT

750+

Enterprise Clients

1000+ Hospitality Clients 1,750+ Clients in Egypt

ACT Corporate Presentation FY2020

FOOTPRINT

1,000 Projects +

in rest of the Middle East, Europe, Africa and Asia

ACT Corporate Presentation FY2020

CUSTOMER EXPERIENCE

Customer Value Management Customer Insights Customer Experience Customer Care

• ACT aims to deliver an

unmatched customer experience to achieve genuine customer satisfaction.

• 24/7 Service Desk
• Short Number: 19488
• 25+ support agents well

equipped to provide the necessary activity to manage

• ur customers.

ACT Corporate Presentation FY2020

BUSINESS PARTNERS

ACT Corporate Presentation FY2020

ENTERPRISE CUSTOMERS

ACT Corporate Presentation FY2020

GOVERNMENT CUSTOMERS

MINISTRIES

Aviation Communication and Information Technology Education Electricity Foreign Affairs Interior Investment and International Cooperation State for Administrative Development Trade & Industry

ACT Corporate Presentation FY2020

DEFENSE CUSTOMERS

SECURITY & DEFENSE

Armed Forces Engineering Authority General Intelligence Directorate Ministry of Defense and Military Production Military Intelligence and Reconnaissance Administration

ACT Corporate Presentation FY2020

HOTEL CUSTOMERS

ACT Corporate Presentation FY2020

F&B CUSTOMERS

ACT Corporate Presentation FY2020

CUSTOMER EXPERIENCE

ACT Corporate Presentation FY2020

LET’S GET IN TOUCH

Contact Us Contact Center 19488 for Sales | Technical Support | General Enquiries Sales sales@act.eg Customer customer.experience@act.eg Address Headquarters KM28 Cairo Alex Road, Building #B92-A13, Smart Village, Giza, Egypt Middle East Office Dubai Outsource City, Building #7, Dubai, UAE Europe Office 25 Place De La Madeleine, 75008, Paris, France Australia Office Suite 42 23 Narabang Way, BELROSE NSW 2085, Australia Digital Platforms Website www.act.eg LinkedIn Advanced Computer Technology (ACT) Facebook Advanced Computer Technology (ACT)

ACT Corporate Presentation FY2020